Minneapolis - St. Paul Peppercharm African Soul Food Store Hotels

" It is to date, my worst hotel experience. I arrived to find out the room I booked was not available. The hotel had it out of order but this was not communicated to the 3rd party booker. Then at first they would'nt match my room price with another room because they only had doubles. The employee tried to tell me they couldn't do that. Then once I said I would mention in the review, she then adjusted my price to match. Then I go to the room. Dark, poorly lit halls. A musty oder throughout the hotel. I then enter my room. Two burned out bulbs. A shower/tub with a half dozen stainds a possibly cig burns. A very old boxspring/woodframe pair of full size beds withwhat felt like low end mattresses. Ladty and the most alarming issues. The dead bolt lick had been cut off and obviously not replaced. It apeats it was cut from a previous forced entry. Ill include a pic if an option is given."

"No remote for tv. Got a remote, tv wasn't working. Had to get maintenance to fix it. No staff to answer the phone or at front desk. Waited a half hour before someone even came on to check us in. "

"The room looked like it was barely cleaned. Blankets/pillows were stained, hair in the sink, carpet filthy, half roll of tissue, etc. The hot tub has a brown ring around it, needs to be deep cleaned. There were kids were partying, police were there, ambulance, I got no sleep. Asked for a refund or an extra night with a clean room, they refused & gave me $20. Never again. The cookies at check In were good though. And the lady that works mornings is nice. "

"Easy to get to - convenient location."

"It was terrible and did not stay after checking in. I canceled my room for the 2nd and was still charged for both nights. I called hotels.com and talked to an agent to verify the 2nd night was canceled on the 14th, I was verified to be canceled."

"Very clean room and hotel. Friendly staff."

"Room and cleaning service was good. Wi-Fi was not reliable. Pool was unavailable the first night and the front desk lady had no idea why and was not very accommodating about it"

"Plenty of parking, breakfast was good, front desk staff was very polite and helpful"

"I travel for business and booked 3 rooms here for my crew. One of my crew had to be moved to a new room because the door wouldn't work. Another crew members room was deplorable with the bed crushed into the frame. My bathroom had hair all over the floor and sink. The daytime gentleman was nice and friendly and helpful but the evening staff is terrible. The breakfast room was loked and you had to ask to be let in. There was aLOT of afterdark activity in the parking lot as well as a man in the lobby asking one of my crew members if he knew where the prostitutes were. The FBI building is RIGHT NEXT DOOR. Do not stay here. I'd get my money back if I could. "