室外泳池

聖卡洛斯之家旅館的評價

3.5 out of 5
聖卡洛斯之家旅館
KM 6 via Marsella, Corregimiento de Combia, Pereira, Risaralda

評價

9.6

完美

10 分評分,優異;37 則評價中有 32 則" "
8 分評分,不錯;37 則評價中有 3 則" "
6 分評分,一般;37 則評價中有 1 則" "
4 分評分,欠佳;37 則評價中有 1 則" "
2 分評分,很差;37 則評價中有 0 則" "

9.6/10 

整潔度

9.4/10 

職員與服務

9.4/10 

設施服務

9.6/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Kiloya

於 2023 年 9 月住了 1 晚
Gerente General 於 2023年11月1日的回應
Agradecemos su calificación y esperamos su regreso

10/10 優異

Mark

於 2024 年 2 月住了 5 晚
Juanes Departamento de Reservas 於 2024年4月2日的回應
Estimado Mark, reciba un cordial saludoLe agradecemos por su valoración, Esperamos que pronto vuelva a esta su casa.

10/10 優異

Sara

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Beautiful
Beautiful place! Gorgeous views of the mountains and valleys and birds chirping However service at the hotel’s restaurant is very very slow and food is not tasty even though the staff at the restaurant are very nice Elizabeth at the reception is very sweet and johnathan at the reception was very helpful with arranging a day trip to Marssela The room is beautiful however the lighting is poor.. and it would be nice to have an electric coffee machine in the room
於 2024 年 1 月住了 3 晚
General Manager 於 2024年2月5日的回應
Dear Sara, we are glad to know that the friendliness of the staff, the beauty of the area and the hotel facilities met your expectations, we hope to have the opportunity to welcome you again.

10/10 優異

mariana

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
La atención es maravillosa
於 2023 年 12 月住了 2 晚
General Manager 於 2024年2月5日的回應
Agradecemos su calificación y esperamos contar con su regreso.

10/10 優異

Paula Andrea

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excelente espacio para descansar. Ideal para viaje de pareja o adultos. Tranquilidad total
於 2024 年 1 月住了 2 晚
General Manager 於 2024年2月5日的回應
Agradecemos su calificación y esperamos contar con su regreso.

6/10 一般

Richard

讚好:整潔度和住宿狀況
於 2023 年 12 月住了 1 晚
General Manager 於 2024年2月5日的回應
Agradecemos su calificación y esperamos contar con su regreso.

10/10 優異

timothy

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
great resort
This is a mountain lodge, so it is a bit more rustic than you would find at a beach location. however the rooms were clean, big, in good repair, and comfortable. The bed I had in my room is literally the biggest I have ever slept in. It is bigger than a King. Room service is fantastic, as is the food from the restaurant. The pool features two jacuzzis, a pool, and a sauna. There is also transportation to and from the airport provided free of charge. I really enjoyed my stay here and will definitely stay again. By the way, this is a great place for a romantic getaway.
於 2023 年 11 月住了 2 晚
General Manager 於 2023年12月26日的回應
Dear guest, it is very pleasing for us to receive the highest rating, in addition to a comment that undoubtedly highlights each of the hotel's spaces. We look forward to your return.

10/10 優異

Jeimy

讚好:整潔度、職員與服務和住宿狀況
This was a very beautiful place to relax and enjoy the nature. Staff was very friendly.
於 2023 年 9 月住了 4 晚
General Manager 於 2023年11月1日的回應
Dear guest, we appreciate your rating and comment, we are pleased to know that you had a pleasant stay.

10/10 優異

OLMAN

讚好:整潔度和職員與服務
Relaxing friendly staff
於 2023 年 9 月住了 1 晚
Gerente General 於 2023年9月20日的回應
Dear guest, we want to thank you for your rating and comment, we are happy to know that we made your stay a memorable memory, we hope to have the opportunity to welcome you again.

10/10 優異

Frederic

讚好:整潔度、職員與服務和住宿狀況
The best hotel I have been to in Colombia. Very classy and elegant. Beautiful setting and landscape.
於 2023 年 8 月住了 2 晚
General Manager 於 2023年9月6日的回應
Dear guest, we are very happy to know that your stay at Casa San Carlos was pleasant, we hope to have the opportunity to receive you again

8/10 不錯

Stephen

商務旅客
讚好:職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
General Manager 於 2023年8月24日的回應
Estimado Huésped, Queremos agradecer su calificación y esperamos tener la oportunidad de recibirlo nuevamente en Casa San Carlos. Feliz regreso a casa

10/10 優異

Daniel

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff are very attentive and the property is well kept and surrounded by spectacular views. I would highly recommend Casa San Carlos Lodge for a relaxing and peaceful experience. Its also a bird lovers paradise with so many different species singing and flying around the property.
於 2023 年 7 月住了 4 晚
General Manager 於 2023年8月24日的回應
Dear guest,We want to thank you for his kind comment, it is really nice for us to know the details of his most recent experience, we hope to have the opportunity to receive you again and share a pleasant time.

10/10 優異

Jenny

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I had the best stay ever!! This place is a real paradise…. Luz (general manager) is an excellent manager but most importantly she is a warming charismatic human being. The whole staff is very dedicated to what hospitality really is serving guests and satisfying their needs. Highly recommended!!!! Gabriel was one of my favorites in the restaurant Alex took the time to have our clothes pressed or steamed on time. Excellent place to escape from the everyday stress.
於 2023 年 7 月住了 6 晚
General Manager 於 2023年8月24日的回應
Dear guest, we greatly appreciate each of the details that you highlight in your review, it is gratifying for the entire team to know that the service was great, that we exceeded your expectations and we certainly hope to have the opportunity to receive you and make you feel at home.A pleasure to have guests like you

10/10 優異

Omi

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great relaxing place
What a great retreat especially for couples to unwind
於 2023 年 7 月住了 1 晚
General Manager 於 2023年8月24日的回應
We want to thank you for your rating and we hope to have the opportunity to receive you again at Casa San Carlos.Happy come back to home

10/10 優異

Chris

伴侶同遊
讚好:住宿狀況
Gorgeous property with delicious restaurant and friendly service. Or room was spacious with the largest bed I’ve ever slept in! It was like 1.5 king beds. Very memorable and tranquil stay!
於 2023 年 7 月住了 3 晚
Jazmin - Ecommerce 於 2023年7月24日的回應
Dear guest:Thanks for sharing your comments. We are very happy that you have been very satisfied with your experience in our hotel and our restaurant.We will be very pleased to have you with us again!Best regards,

10/10 優異

Dyami

讚好:整潔度、職員與服務和住宿狀況
Friendly staff , clean rooms great internet . Worth every dime.
於 2023 年 7 月住了 3 晚
Jazmin - Ecommerce 於 2023年7月24日的回應
Dear guest:Thanks for sharing your comments. We are very happy that you have been very satisfied with your experience in our hotel.We will be very pleased to have you with us again!

10/10 優異

Nestor

讚好:整潔度、職員與服務和住宿狀況
I would recommend for peace and quiet - scenery and overlooking mountains/ hills. Is breathtaking- clean air and nature lovers this is the place … the only recommendation come prepare for mosquitoes- daytime and nighttime …. But that’s nature …
於 2023 年 7 月住了 4 晚
Jazmin - Ecommerce 於 2023年7月24日的回應
Dear guest:Receive a cordial greeting and extensive thanks for your preference and for giving us the opportunity to receive you on each of your trips. For us it is very important to know the experience of our guests and meet their expectations 100%.Again a thousand thanks!

10/10 優異

Frederic

讚好:整潔度、職員與服務和住宿狀況
Anazing view
於 2023 年 6 月住了 1 晚
General Manager 於 2023年6月14日的回應
We want to thank you for your rating and we look forward to seeing you again at the hotel.

10/10 優異

Ilene

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Maravilloso Hotel, instalaciones excelentes, limpieza y el personal grandioso. Es un trato personalizado, te hacen sentir muy especial e importante. Fui a celebrar el cumple de mi hijo y en la habitación tenían unos globos, torta y velita. Sin duda volveré y lo recomendaré siempre. Gracias! El servicio de transporte con el señor Didier, el mejor!
於 2023 年 6 月住了 3 晚
General Manager 於 2023年6月14日的回應
Queremos darle las gracias por su calificación y esperamos contra nuevamente con su presencia en el hotel

10/10 優異

Patricia

於 2023 年 5 月住了 1 晚
Gerente General 於 2023年6月14日的回應
Queremos darle las gracias por su calificación y esperamos contra nuevamente con su presencia en el hotel

10/10 優異

Nora

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great experience. Great cuatomer service, the food is delicious, and the hotel is like a dream. 100% satisfied.
於 2023 年 4 月住了 1 晚
Jazmin - Ecommerce 於 2023年4月18日的回應
Dear Mrs. NoraThank you very much for the time you have taken to leave us your opinion, we are very happy to know that you enjoyed your stay and that we met your expectations, we will be very pleased to have you with us again!

10/10 優異

Jenny

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful property great views and lost of activities. Definitely recommend
於 2023 年 4 月住了 1 晚
Jazmin - Ecommerce 於 2023年4月18日的回應
Dear Mrs JennyThank you for staying with us!We love knowing that your stay it was your total satisfaction and we hope to have the pleasure of assisting you in the next opportunity so that you can continue enjoying our services.Kind Regards,

10/10 優異

Aaron

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was amazing and friendly
於 2023 年 3 月住了 1 晚
Jazmin - Ecommerce 於 2023年4月21日的回應
Dear GuestThank you very much for taking the time to review our property.We are so glad to hear that you enjoyed our accommodations. Therefore, its a pleasure to see that you enjoyed your stay with our staff. Thanks again, and we hope you will choose Casa San Carlos Lodge by hbp the next time you return. Best regards,

8/10 不錯

Morgan

親子同遊
讚好:整潔度、設施服務和住宿狀況
Great views and pool. Very hands off service approach.
於 2023 年 3 月住了 3 晚
Jazmin - Ecommerce 於 2023年4月21日的回應
Dear guest:Thank you very much for the time you have taken to leave us your opinion, we are very happy to know that you enjoyed your stay, we will be very pleased to have you with us again!Kind Regards

10/10 優異

Carlos

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 3 月住了 2 晚
Jazmin - Ecommerce 於 2023年4月21日的回應
Dear guest:Receive a cordial greeting and extensive thanks for your preference and for giving us the opportunity to receive you on each of your trips. For us it is very important to know the experience of our guests and meet their expectations 100%.Again a thousand thanks!

10/10 優異

Octavio

讚好:整潔度和住宿狀況
於 2023 年 3 月住了 1 晚
Jazmin - Ecommerce 於 2023年4月21日的回應
Dear guest:Thank you very much for the time you have taken to leave us your opinion, we are very happy to know that you enjoyed your stay and that we met your expectations, we will be very pleased to have you with us again!Kind Regards,

10/10 優異

byron

讚好:整潔度、職員與服務、設施服務和住宿狀況
The food could use improvement and I know that they are working on that . The walls are not yhat soundproof and thats a construction fault . Overall though , a very special place , very relaxing , beautiful pool , quaint and enchanting rooms and atmosphere . I met some grest people there ! Thanks to Luce , Judy , Jenny , Erica and Didiere ! I will remember this place fondly !

4/10 欠佳

Juan E

家人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Excelentes Instalaciones Mal Servici
El hotel tiene muy buenas instalaciones pero el servicio deja much que desear, tuve problemas desde el checkin hasta el checkout. Lastima
於 2023 年 1 月住了 6 晚

10/10 優異

Diana

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
ESPECTACULAR !!!
El sitio espectacular. El servicio, inmejorable. Es un sitio para descansar y desconectarse !!!
於 2020 年 2 月住了 2 晚

10/10 優異

真實旅客

於 2019 年 11 月住了 3 晚
Cristina Torres C 於 2019年12月4日的回應
Muchas gracias por su buena calificación.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 10 月住了 2 晚
Front Office Manager 於 2019年11月27日的回應
Thank you very much for your good rating.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 10 月住了 1 晚
Front Office Manager 於 2019年11月27日的回應
Thank you very much for your good rating.

10/10 優異

Viki (Bogota)

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Best view, great staff, wanderful for relaxing weekend
於 2019 年 10 月住了 2 晚
Front Office Manager 於 2019年11月27日的回應
We greatly appreciate your comments, every good experience of our customers propel us to continue improving and providing unforgettable moments. We hope to have you again at our hotel.

10/10 優異

Claudia

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Me gustó la vista, el paisaje, el tema campestre del hotel. Sugeriría servicio de bar-baile hasta mediaz
於 2019 年 9 月住了 1 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wedding Anniversary trip
The hotel is beautiful and the employees very helpful. We stayed in a wonderful suite. It is priceless to wake-up with the birds chirping. breakfast. The hotel is in the outskirts of Pereira and has a central location to visit other cities. We hired a local driver that took us around all day long.
於 2019 年 7 月住了 3 晚

10/10 優異

Fabio

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
OUTSTANDING
This hotel / finca is I can just describe with one word AMAZING!!!! Everything here is so beautiful that I can’t describe that From the welcome from the Recepcion; to the clean room, the amazing pool with jacuzzi and the amazing food in the restaurant. I never saw so a good and friendly personal in the hotel like here I definitely will come back when I will be in colombia next time
於 2019 年 6 月住了 1 晚

10/10 優異

Orfa

Excellent
Very good
於 2018 年 9 月住了 2 晚