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关于彼得伯勒温德姆速 8 酒店的点评

2 out of 5
彼得伯勒温德姆速 8 酒店
1257 Lansdowne St W, Peterborough, ON

点评

8.4

很好

10 分 - 超赞。507 条好评，共有 1004 条点评" "
8 分 - 还可以。304 条好评，共有 1004 条点评" "
6 分 - 一般。108 条好评，共有 1004 条点评" "
4 分 - 很差。52 条好评，共有 1004 条点评" "
2 分 - 糟糕。33 条好评，共有 1004 条点评" "

8.6/10

清洁度

9.0/10

员工和服务

8.2/10

服务设施

8.0/10

住宿条件和设施

8.2/10

环保

点评

4/10 很差

Emma

满意：清洁度、员工和服务、住宿条件和设施
There were kids running everywhere without being watched
2024 年 5 月入住 1 晚

10/10 超赞

Richard

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Overall good
2024 年 5 月入住 1 晚
Valerie 于 2024年05月27日 的回复
Good morning Thank you foe choosing Super8 we hope to see you again soon.

4/10 很差

Michelle

与家人出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
Our room was very dated and dirty. Smelt like stale cigarette smoke.
2024 年 4 月入住 3 晚
Lawrence 于 2024年05月22日 的回复
I'm very sorry that you find the rooms dated. We have undergone 3 phases of renovations with in the last year. We have complete a paint job from top to bottom last summer, completely new furniture from top to bottom this past fall and all new floors in the guest rooms this spring. It may be that you stayed in one of the rooms that had not been completed as of April 13th. I assure you that you will like it when you return as we have had many positive comments.

4/10 很差

KELLEY

团体旅客
满意：员工和服务，清洁度
不满意：住宿条件和设施
I was in the 600 sq ft. suite on the 4th floor with a friend. She was using the pull out queen size couch and didn't sleep in 3 nights. The couch is old, creaks, lopsided and you roll into the middle. Most uncomfortable sleep for my friend who had travelled from Thunder Bay to visit. Also, possibly the cheapest toilet paper I have ever seen. Will find other accomodations next time she visits.
2024 年 4 月入住 3 晚

10/10 超赞

Karter

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Overall fantastic stay, staff was absolutely perfect. Loved the jetted tub in our room
2024 年 5 月入住 1 晚
Valerie 于 2024年05月21日 的回复
Good morning Thank for choosing Super8. We hope to see you again soon

6/10 一般

Kayla

满意：员工和服务，清洁度
不满意：住宿条件和设施
2024 年 2 月入住 1 晚
Valerie 于 2024年05月15日 的回复
Good morning thank you for choosing Super8. We hope to see you again soon

10/10 超赞

Les

与家人出行
满意：服务设施
Staff was fantastic. Newly updated brightly.
2024 年 5 月入住 1 晚
Valerie 于 2024年05月14日 的回复
Good morning thank you for choosing Super8 we hope to see you again soon

10/10 超赞

Jenifer

带宠物出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The man at the hotel reception was very kind to me and my pup during our stay. He even helped us with the air conditioning unit in our room. Although I wasn't aware of the hotel's ongoing renovations when I made the reservation, I was not bothered by any construction work during my stay.
2024 年 5 月入住 1 晚
Valerie 于 2024年05月13日 的回复
Thank you so much for choosing Super8. We hope to see you again soon

10/10 超赞

Sheri-Lynn

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚
Valerie 于 2024年05月9日 的回复
Good afternoon thank you for choosing Super8. Hope to see you again soon.

10/10 超赞

Jessica

与家人出行, 带宠物出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very welcoming and clean space!
2024 年 5 月入住 1 晚
Valerie 于 2024年05月7日 的回复
Good afternoon Thank you for choosing Super8. hope to see you again soon. Have a great day

10/10 超赞

Perry

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Unbelievably nice staff and clean rooms
2024 年 4 月入住 14 晚
Valerie 于 2024年05月7日 的回复
Good morning thank you for choosing Super8. Have a wonderful day

10/10 超赞

Cheryl

团体旅客
满意：员工和服务，清洁度
Safe was very friendly, parking easy, room clean
2024 年 5 月入住 1 晚
Valerie 于 2024年05月5日 的回复
Thank you so much for your feed back and thank you for choosing Super8.

10/10 超赞

Kirsten

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
The suite was amazing and we can’t wait to come back
2024 年 4 月入住 2 晚
Valerie 于 2024年04月29日 的回复
Good morning thank you for choosing Super8. We hope to see you again soon.

6/10 一般

Helen

与家人出行
满意：员工和服务，清洁度
不满意：住宿条件和设施，服务设施
Service was good, room was clean, but the property was in poor shape, elevator sounded rough and unsafe, and the area wasn’t great. Breakfast was terrible but for a 1 night, in and out, it did the job.
2024 年 4 月入住 1 晚
Valerie 于 2024年04月29日 的回复
Good morning thank you for choosing Super8. We hope to see you again soon.

8/10 还可以

Michelle

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel staff was friendly and helpful. Breakfast was what you would expect for the price point. The pool was a bit cold and a hot tub would be a nice option. There are plenty of amenities close by and the hotel is easy to access. The room was generally clean- definitely not spotless. We were on the main floor and found it nice and quiet. We also had plenty of hot water for showers. I would consider staying again.
2024 年 4 月入住 3 晚
Valerie 于 2024年04月25日 的回复
Good morning Thank you so much for choosing Super8. We hope to see you again soon.

6/10 一般

Ralph

满意：员工和服务
不满意：住宿条件和设施，清洁度
2024 年 4 月入住 2 晚
Valerie 于 2024年04月24日 的回复
Thank you for choosing Super8. We hope to see you again soon

8/10 还可以

Stephen

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff were exceptionally friendly. Great size of room felt pretty spacious. Hotel was within easy walking distance of everything and clean. Breakfast was good as well as access to drinks all day. A good place to stay to get your bearings. Good memories from a week long stay.
2024 年 3 月入住 6 晚
Valerie 于 2024年04月22日 的回复
Good morning So glad you enjoyed your stay. Thanks for choosing Super8. Valerie

10/10 超赞

Cara-Lee

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
the lady at the front desk was excellent and went over and above to help me and my family fix my reservation and it was my error.
2024 年 4 月入住 1 晚
Valerie 于 2024年04月16日 的回复
Good afternoon Thank you so much for choosing Super8. We hope to see you again soon. Valerie

10/10 超赞

Samantha

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I have stayed at Super 8s before in other areas and this one was much nicer
2024 年 4 月入住 1 晚
Valerie 于 2024年04月16日 的回复
Good afternoon Thank you for choosing Super8. We hope to see you again soon. Valerie

10/10 超赞

Stephen，Upper Rexton

2024 年 4 月入住 1 晚
Valerie 于 2024年05月7日 的回复
Good morning thank you for choosing Super8 . Have a wonderful day

4/10 很差

Bob

与配偶出行
满意：清洁度
不满意：住宿条件和设施
When we checked in there was no hot water, but that was something they could not help. The next morning still no hot water, thus no shower. The next morning the water was warm at best.
2024 年 4 月入住 2 晚
Valerie 于 2024年04月22日 的回复
Thank you for choosing Super8. We hope to see you again soon.

10/10 超赞

Michael

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice basic hotel
2024 年 4 月入住 1 晚
Valerie 于 2024年04月11日 的回复
Good afternoon Thank you for choosing Super8. We hope to see you again soon. Valerie

2/10 糟糕

MATTHEW

不满意：清洁度、员工和服务、住宿条件和设施
No hot water. No tv quality . No coffee or breakfast
2024 年 4 月入住 1 晚
Jake 于 2024年04月11日 的回复
Dear Matthew,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Peterborough. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you experienced several issues including a lack of hot water, poor TV quality and issues with our breakfast service. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We are currently in talks with Cogeco about upgrading to a High Definition Cable to go with our newer TVs. We will also have a conversation with our breakfast bar staff to make sure things remained properly stocked between 6:00 - 10:00 AM. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Jake ForbesGuest Experience AmbassadorSuper 8 by Wyndham Peterborough

10/10 超赞

Robert

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Easy access to property and plenty of parking.
2024 年 4 月入住 1 晚
Valerie 于 2024年04月8日 的回复
Thank you very much for choosing us and we hope to see you again soon. Valerie

4/10 很差

Kirk

商务旅客
满意：员工和服务，清洁度
不满意：住宿条件和设施
Hot water if it works at all last for 45 seconds. Very disappointing!
2024 年 4 月入住 1 晚
Lawrence 于 2024年04月8日 的回复
Hello Sir, I am very sorry for the inconvenience that you experienced last night. Our hot water circulation pump went down at 8pm last night. I was able to over ride the pump when I got back to the hotel but the water had to run for 5 minutes before the water got hot in the rooms. I have a plumber here replacing the pump this morning.Lawrence HuffGeneral Manager

8/10 还可以

john

满意：清洁度、员工和服务、住宿条件和设施
Given that they are in three middle of renovations, the place was still kept very tidy, the room I got had a strange layout but since the Reno is starting at the top and heading down I'll not hold that against them at this time
2024 年 4 月入住 2 晚
Valerie 于 2024年04月8日 的回复
Thank you for your kind words, Our reno is running smooth we appreciate your patience and we really hope to see you again soon. Valerie

10/10 超赞

Danny

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice affordable place to stay in Peterborough. The room was clean and the bed was comfortable. Everything was in working order. The staff that we interacted with were friendly. The hot tub in the room was nice. The breakfast had a good selection of cold food as well as hot food like scrambled eggs, sausages, and waffles. The only thing I didn't like was the packaged fruit cup, it was very bland. The pool is not big, we didn't try it but saw families with kids in it having a good time. Would stay there again if ever in town.
2024 年 3 月入住 3 晚
Valerie 于 2024年04月8日 的回复
Thank you for your kind words. We have since your stay added bananas, apples and oranges to our breakfast. We look forword to seeing you again soon. Valerie

10/10 超赞

Steve

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beds are very comfortable. Staff were very helpful. Overall a good visit.
2024 年 3 月入住 1 晚
Valerie 于 2024年04月8日 的回复
Good afternoon thank you for your kind words it was our pleasure to have you and we hope to see you again soon. Valerie

4/10 很差

Mansoor

与家人及幼儿出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff wasn’t warm welcoming Pool was dirty No jacuzzi which was show online
2024 年 3 月入住 1 晚
Jake 于 2024年04月11日 的回复
Dear Mansoor,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Peterborough. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that our staff did not provide a warm welcome to our property and that our pool was dirty. Our jacuzzi has sadly been closed since 2020, and we have repeatedly tried to remove it form showing online, and we apologize for the confusion. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Jake ForbesGuest Experience AmbassadorSuper 8 by Wyndham Peterborough

10/10 超赞

Anthony

满意：清洁度、员工和服务、住宿条件和设施
Close to everything you need, far enough away to not be crowded
2024 年 3 月入住 1 晚
Valerie 于 2024年04月8日 的回复
Thank you for staying with us we hope to see again soon .Valerie

6/10 一般

Danielle

与家人及幼儿出行, 与家人出行
Just a little small for the price
2024 年 3 月入住 1 晚
Valerie 于 2024年04月11日 的回复
Good afternoon It was wonderful to have you with us. Hope to see you again soon, Valerie

10/10 超赞

Joe

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great stay!
2024 年 3 月入住 1 晚
Valerie 于 2024年04月8日 的回复
Thank you so much for choosing Super 8. We hope to see you again soon. Valerie

10/10 超赞

Wellington

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Valerie 于 2024年04月8日 的回复
Thank you for choosing Super8. We hope to see you again soon. Valerie

6/10 一般

Amanda

.
2024 年 3 月入住 1 晚
Jake 于 2024年04月11日 的回复
Dear Amanda,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Peterborough. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that we failed to impress during your recent stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Jake ForbesGuest Experience AmbassadorSuper 8 by Wyndham Peterborough

8/10 还可以

Alexandria

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
It was a quick and easy check in and out
2024 年 3 月入住 1 晚
Valerie 于 2024年04月9日 的回复
Thank you for choosing Super8, we look forward to seeing you again soon. Valerie

10/10 超赞

William

2024 年 3 月入住 1 晚
Valerie 于 2024年04月15日 的回复
Good morning Thank you for choosing Super8. We hope to see you again soon. Valerie

10/10 超赞

Terry

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff are so nice and helpful. Very quiet in room. No banging doors in hallway to startle you. Room was exceptional. Clean and lots hot water. Recomend to all.
2024 年 3 月入住 3 晚
Valerie 于 2024年04月8日 的回复
Thank you so much foe choosing Super8. We hope to see you again soon. Valerie

10/10 超赞

Chase

2024 年 3 月入住 1 晚
Valerie 于 2024年04月11日 的回复
good afternoon Thank you for choosing Super8. We hope to see you again in the future. Valerie

10/10 超赞

karen

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
No problems
2024 年 3 月入住 1 晚
Valerie 于 2024年04月9日 的回复
Thank you for choosing Super 8. We look forward to seeing you again soon. Valerie

10/10 超赞

Karen

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff is wonderful and so friendly
2024 年 3 月入住 1 晚
Valerie 于 2024年04月9日 的回复
Thank you so much for choosing Super8. We look forward to seeing you again. Valerie

8/10 还可以

Belle

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
went for a girls weekend and had a great stay. AC worked great, shower was great - water temp was good and pressure was also great. Clean rooms. Breakfast was amazing. Friendly staff.
2024 年 3 月入住 1 晚
Valerie 于 2024年04月9日 的回复
Thank you so much for choosing Super8. We look forward to seeing you again. Valerie

10/10 超赞

Garry

Very friendly and clean
2024 年 3 月入住 4 晚
Valerie 于 2024年04月9日 的回复
Thank you for choosing Super8. We look forward to seeing you again. Valerie

8/10 还可以

Tracy

2024 年 3 月入住 1 晚
Valerie 于 2024年04月8日 的回复
Thank you for choosing Super 8 and we really hope to see you again soon. Valerie

10/10 超赞

Henry

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good location and breakfast
2024 年 3 月入住 1 晚
Valerie 于 2024年04月9日 的回复
Thank you so much for choosing Super8. We look forward to seeing you again soon. Valerie

10/10 超赞

John

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Valerie 于 2024年04月9日 的回复
Thank you so much for choosing Super8. We look forward to seeing you again soon. Valerie

10/10 超赞

jennifer

满意：清洁度、员工和服务、住宿条件和设施
Good
2024 年 3 月入住 1 晚
Valerie 于 2024年04月9日 的回复
Thank you so much for choosing Super8. We look forward to seeing you again soon. Valerie

8/10 还可以

Kim

2024 年 3 月入住 1 晚
Valerie 于 2024年04月8日 的回复
Thank you for your stay we hope to see you again in the future . Valerie

10/10 超赞

Neisha

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
An outlet inthe room didnt work.
2024 年 3 月入住 1 晚
Valerie 于 2024年04月9日 的回复
Thank you so much for choosing Super8. We look forward to seeing you again soon. Valerie

4/10 很差

Rachel

满意：员工和服务
不满意：住宿条件和设施，清洁度
2024 年 3 月入住 1 晚
Jake 于 2024年04月11日 的回复
Dear Rachel,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Peterborough. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that we failed to impress during your recent stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Jake ForbesGuest Experience AmbassadorSuper 8 by Wyndham Peterborough

2/10 糟糕

Lacy

与家人及幼儿出行, 与家人出行
不满意：清洁度、员工和服务、住宿条件和设施
Property worn down. Pool was freezing for the kids. Door keys barely worked. My door wouldn’t properly close. Smoke alarms went off at 7am and everyone had to evacuate. Nothing from the managers were able to help compensate this inconvenience.
2024 年 3 月入住 1 晚
Jake 于 2024年03月5日 的回复
Dear Lacy,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Peterborough. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that our property appearance failed to impress. I am sorry that our pool temperature was lower than normal while we wait for a replacement part and I am sorry to hear that your guestroom door was not properly closing. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Jake ForbesGuest Experience AmbassadorSuper 8 by Wyndham Peterborough