Dear Kwong Yin,
Warmest greetings from Sonata Resort & Spa and thank you so much for your booking with us as well as your good contributions.
We have free shuttle bus from city center so you can get to our resort or travel to Phan Thiết easily.
We have more options for breakfast and our guest now really enjoy it.
We hope that we would have chance to serve you again and again to show you the improvement that we did.
Thank you and wish you best wishes!
10/10 超赞
Nguy?n
与家人及幼儿出行
2024年03月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A tropical oasis, suitable place to escape from the noise and dust of the city. We had a very relaxing trip, the staff were always welcoming and responsive to all needs
Nguy?n
Resort Manager 于 2024年03月5日 的回复
Dear Nguyen,Thank you so much for sharing your kind words.We appreciate that you took the time to share what you enjoyed about our services. Your satisfaction is our honor. We have been improving our services to provide customers with the best.We look forward to welcoming you back soon.Best regards,The Resort Management
10/10 超赞
giang
与配偶出行
2024年03月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Đã đi và quay lại nơi này rất nhiều lần. Sau nhiều năm dịch vụ thay đổi rất tốt, đạt chuẩn 4sao. Con người nơi này thân thiện, đồ ăn ngon, cảnh quan thiên nhiên đẹp tươi mát. Đặc biệt giá thấp hơn so với các ressort lân cận. Tuyệt!
giang
2024 年 2 月入住 1 晚
Resort Manager 于 2024年03月1日 的回复
Chào chị Giang, Sonata Resort & Spa chân thành cảm ơn chị đã lựa chọn Sonata cho kỳ nghỉ của gia đình và cảm ơn vì chị đã dành thời gian chia sẻ những trải nghiệm đẹp của chị.Sonata luôn cố gắng đem lại cho khách những dịch vụ tốt nhất và trải nghiệm tuyệt vời khi lưu trú.Sự hài lòng của chị là niềm vui và động lực cho chúng tôi.Chúng tôi hy vọng sẽ có thêm nhiều cơ hội để chào đón chị trở lại với những trải nghiệm tuyệt vời hơn. Trân trọng, BQL Sonata Resort & Spa
10/10 超赞
HOA
与配偶出行
2024年03月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very beautiful resort with green garden and large swimming pool. Extremely friendly and helpful staff. The food is delicious. We will come back next time
HOA
Resort Manager 于 2024年03月1日 的回复
Dear Hoa,Thank you for choosing Sonata for your holiday.We highly appreciate your review, it is extremely valuable to us. We are glad that you enjoyed your stay. Your satisfaction is our honor.We look forward to welcoming you back soon.Best regards,The Resort Management
10/10 超赞
Luy
2023年03月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Super
Luy
Resort Manager 于 2023年03月21日 的回复
Dear Guest,Thank you so much for sharing your kind words.We appreciate that you took the time to share what you enjoyed about our services. Your satisfaction is our honor. We have been improving our services to provide customers with the best.We look forward to welcoming you back soon.Best regards,The Resort Management
6/10 一般
真实旅客
2018年06月28日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Hotel staff not professional
When we check in the staff didnt come with us and show us where the room is. The room dont have the list of items. After that when we check out they said they lost the dish in room , but when we come in doesn't have any dish in the kitchen.
真实旅客
2018 年 6 月入住 1 晚
Resort Manager 于 2023年01月30日 的回复
Dear Guest,Thank you for choosing Sonata Resort & Spa and sharing what you feel about our services. We are really sorry for not having your full satisfaction for the service and we take this opportunity to make necessary improvement.We hope you will come back very soon.Regards,The Resort Management
2/10 糟糕
真实旅客
2016年03月20日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
No gym, we been the only people at hotell first day good breakfast. Than bad for every day.
真实旅客
General Manager 于 2016年12月23日 的回复
Dear Anonymous,
Warmest greeting from Sonata Resort & Spa and thank you for your booking as well as your review with us.
We apologize about this inconvenience for you and we are trying for improve ourself so that the next time when you come back you can enjoy a wonderful holiday.
Thanks and wish you great health and best wishes!