I stayed at AKA Rittenhouse and, unfortunately, the experience was disappointing overall. The room did not have curtains, so at night the street lighting outside fully illuminated the room, making it very difficult to sleep. Because the room was at street level, every noise could be heard clearly—people walking by and talking, cars passing, and trash trucks early in the morning. Getting a full night’s rest was nearly impossible.
The heater in the room was poorly set up and did not function well. The elevator consistently smelled like fried food, and there was no true hotel lobby. The small lobby area that did exist also had a strong odor of fried food, which was unpleasant.
That said, the hotel staff was excellent. The front desk personnel were professional, friendly, and very helpful. Unfortunately, while the service was great, the condition and setup of the hotel itself did not meet expectations.