开间, 1 张特大床, 景观 | 高档床上用品、加厚床垫、迷你吧、客房内保险箱
查看供应情况

关于W Philadelphia （费城W酒店）的点评

5 out of 5
W Philadelphia （费城W酒店）
1439 CHESTNUT ST, Philadelphia, PA

点评

8.4

很好

10 分 - 超赞。334 条好评，共有 521 条点评" "
8 分 - 还可以。68 条好评，共有 521 条点评" "
6 分 - 一般。46 条好评，共有 521 条点评" "
4 分 - 很差。32 条好评，共有 521 条点评" "
2 分 - 糟糕。41 条好评，共有 521 条点评" "

9.0/10

清洁度

8.6/10

员工和服务

8.6/10

服务设施

9.0/10

住宿条件和设施

8.8/10

环保

点评

2/10 糟糕

Junjia

不满意：清洁度、员工和服务、住宿条件和设施
The staff really sucks, I could check in at 4pm, I came in at 9pm and they told me the room wasn't ready just the twin beds and they didn't know when it would be ready. I said it's not my problem, you need to fix it, and the front desk said it's not her problem, and the service at this hotel is really bad.
2024 年 1 月入住 1 晚

2/10 糟糕

Jacky

与配偶出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
The hotel style doesn't seems follow its positioning statement. The bathroom setting is not make sense to us, cleaning doesn't seems match its level.
2023 年 12 月入住 1 晚

10/10 超赞

Brittany

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We had a great stay at the W! Great cocktails, great amenities, and awesome staff! It is in a great location.
2024 年 5 月入住 1 晚

10/10 超赞

Azeem

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 4 晚

10/10 超赞

Emmanuel

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very good stay.
2024 年 5 月入住 3 晚

10/10 超赞

Rebecca

2024 年 4 月入住 2 晚

4/10 很差

Robert

与家人出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
2024 年 5 月入住 2 晚

4/10 很差

Michael

满意：住宿条件和设施，清洁度
不满意：员工和服务
1) Room was never serviced by housekeeping 2) Waited 21 mins at breakfast without anyone even taking a coffee order. Needed to waive down a manager to get help
2024 年 5 月入住 2 晚

10/10 超赞

Pierre

满意：住宿条件和设施，清洁度
Everything amazing! Parking Sucks!!!
2024 年 4 月入住 1 晚

10/10 超赞

Christopher

满意：清洁度、员工和服务、住宿条件和设施
Loved it. The suite was beautiful with amazing views
2024 年 4 月入住 1 晚

10/10 超赞

CRAIG

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Room was perfect
2024 年 4 月入住 4 晚

10/10 超赞

Scott

2024 年 4 月入住 1 晚

8/10 还可以

Michelle Lee，New Castle

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very Excited Experience Looking ove the City of Philadelphia
2024 年 4 月入住 2 晚

10/10 超赞

Stephen

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very clean, good location. We were there for an event at the convention center and the walk was only about 10-12 minutes.
2024 年 4 月入住 3 晚

10/10 超赞

Levinn

与配偶出行
满意：住宿条件和设施，服务设施
Good recommendations
2024 年 4 月入住 1 晚

10/10 超赞

Odisley

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good hotel
2024 年 4 月入住 1 晚

6/10 一般

Jenny

与家人出行
The rooms are dated.
2024 年 4 月入住 4 晚

6/10 一般

Yuhao

2024 年 4 月入住 1 晚

10/10 超赞

Adrian

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

10/10 超赞

Sherri

满意：清洁度、员工和服务、住宿条件和设施
The staff the atmosphere the vibe, all were excellent.
2024 年 2 月入住 1 晚

8/10 还可以

Esther

满意：清洁度、员工和服务、住宿条件和设施
The people here were very nice, polite and respectful, but there were a couple of deficits. The Valet Parking was impossible to use due to the traffic, while we were upgraded to a room with a fabulous view, the room was very dark (to be fair we could have asked for another lamp but we were busy. Also I'd recommend adding grab bars to the shower as the floor of the shower was very slippery.
2024 年 4 月入住 1 晚

10/10 超赞

JAMES

满意：清洁度、员工和服务、住宿条件和设施
Great location, rooms were spacious and beautifully decorated! Pool was awesome for a weekend morning dip - heated!!
2024 年 4 月入住 1 晚

2/10 糟糕

eranga

商务旅客
不满意：员工和服务、服务设施、住宿条件和设施
The rooms were dark, no view The valet parking was terrible, took one and a half hours to get my car in the morning, Had I known I would have parked in another place No room service on day 2 The key card stopped working about 15 minutes before check out
2024 年 4 月入住 1 晚

10/10 超赞

Joshua

与家人出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff was extremely welcoming, authentic and nice
2024 年 4 月入住 3 晚

10/10 超赞

Efren

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

10/10 超赞

Sharon

2024 年 4 月入住 2 晚

10/10 超赞

Hugo，Miami

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The area is surrounded by homeless and begging people for money. It is loud at night. However the hotel is really nice with spectacular views of the city. It is clean and staff is super friendly.
2024 年 4 月入住 4 晚

10/10 超赞

Robert

与配偶出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Our corner room had such a fantastic view. The soaking tub was exquisite.
2024 年 4 月入住 1 晚

6/10 一般

Jennifer

2024 年 3 月入住 1 晚

10/10 超赞

Geneva

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I enjoyed my stay at the W! I’d highly recommend it. The views from the corner room were outstanding! I love that lots of shopping places and restaurants were within walking distance.
2024 年 3 月入住 1 晚

10/10 超赞

Serena

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property. Details throughout the entire place is phenomenal. Spa is amazing. Will most definitely be coming back to stay. Only thing I will say is the bathroom had water damage on the ceiling in the shower... it was starting to droop, and mold was forming. Could also work on some of the front desk ladies being more cheery and personable being that they are the first people you see when walking into the hotel. Wish I picked up the name but I didn't care to know honestly. Others at the front desk were amazingly kind and helpful. Overall a great stay that made me not want to leave!
2024 年 3 月入住 1 晚

10/10 超赞

BOGDAN

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location. Checkin staff extremely helpful especially the Manager. Will definitely be back. Thank you!
2024 年 3 月入住 1 晚

8/10 还可以

Ernst

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice
2024 年 3 月入住 1 晚

10/10 超赞

Etienne

2024 年 3 月入住 1 晚

10/10 超赞

Lee Andre

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 2 晚

10/10 超赞

Kristy

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

10/10 超赞

Patricia

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 3 月入住 1 晚

10/10 超赞

Bruno

满意：服务设施，员工和服务
Good
2024 年 3 月入住 2 晚

10/10 超赞

ß

2024 年 3 月入住 1 晚

10/10 超赞

elif

满意：住宿条件和设施，员工和服务
amazing
2024 年 3 月入住 1 晚

6/10 一般

Christina

与配偶出行
不满意：员工和服务
We stayed for one night recently. Check in was a breeze, however the front desk person I encountered was not the least bit friendly. I had to ask her everything and she seemed annoyed for simple questions (valet, check out, etc) Very off putting. The valet situation is a nightmare because they are short staffed. It took 2 hours to just get our car valeted and we had to wait in the car instead of enjoying our hotel room… not a fault of the valet but the hotel’s incompetence for such a high traffic area. The rooms were great. Mini bar prices were astronomical so I recommend grabbing your drinks at the lobby bar. The 7th floor bar gets crowded with no room to sit much less stand. The pool was small for what it was. Overall it was okay, but not for the hefty price they charge for a room.
2024 年 3 月入住 1 晚

2/10 糟糕

Monica，Santa Monica

与家人出行, 商务旅客
不满意：员工和服务
Disappointed they wouldn’t give me a complimentary one hour late checkout.
2024 年 3 月入住 1 晚

2/10 糟糕

Erica

与家人出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
I always love staying at W's and thought this would be a great chance to try the new one in Phlly. Overall, the staff was great. However, the lighting in the rooms was terrible. There were no overall lights, just a makeup mirror, as the sinks were outside the bathroom, and it was so artificial and gave us all headaches. Also we were located across the iceroom, which had a loud door that kept slamming all night. The nightstands were dusty and not clean. We felt we paid too much money for this type of experience. Again, very nice staff, including the restaurant, but we were not comfortable and wouldn't stay there again.
2024 年 3 月入住 3 晚

10/10 超赞

molly

满意：清洁度、员工和服务、住宿条件和设施
awesome
2024 年 3 月入住 1 晚

10/10 超赞

shakira

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great stay
2024 年 3 月入住 1 晚

10/10 超赞

Ramazan，Passaic

2024 年 3 月入住 1 晚

10/10 超赞

Rori

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
nice rooms helpful staff and walking distance from great dining.
2024 年 2 月入住 1 晚

6/10 一般

Latakia

与家人出行, 商务旅客
满意：清洁度、服务设施、住宿条件和设施
The rooms were nicely designed and properly supplied with towels. View was nice
2024 年 2 月入住 1 晚

10/10 超赞

Randy

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great great hotel
2024 年 2 月入住 1 晚

2/10 糟糕

Anthony

与配偶出行
满意：住宿条件和设施，清洁度
不满意：员工和服务
I was given keys to a room that was already occupied. Then Valet took over a hour to locate my vehicle. When my vehicle was located i had a Philadelphia Parking Authority ticket on it from Valet leaving the car doubled parked. My vehicle was also damaged by Valet in the parking lot
2024 年 2 月入住 1 晚