室外游泳池,7:30 至 20:00 开放,日光浴躺椅

关于住宅 105 公寓酒店的点评

4 out of 5
住宅 105 公寓酒店
#79, Street 105, Boeung Keng Kang II, Phnom Penh, Chamkarmon

点评

8.4

很好

10 分 - 超赞。16 条好评,共有 31 条点评" "
8 分 - 还可以。8 条好评,共有 31 条点评" "
6 分 - 一般。4 条好评,共有 31 条点评" "
4 分 - 很差。2 条好评,共有 31 条点评" "
2 分 - 糟糕。1 条好评,共有 31 条点评" "

8.6/10

清洁度

8.4/10

员工和服务

8.0/10

服务设施

8.8/10

住宿条件和设施

7.6/10

环保

点评

10/10 超赞

JIA LING

2022 年 1 月入住 3 晚

6/10 一般

KUMIKO

与家人及幼儿出行
满意:清洁度
不满意:住宿条件和设施
The window was broken and useless. It was dangerous since the window key didn’t work. Only the men can use the dry sauna. Women could not use the dry sauna. 窓の鍵が壊れていて、かからない。 ドライサウナは男性のみで、女性は使えません。 それ以外はとても良かった。
2024 年 3 月入住 7 晚

8/10 还可以

Yuko

与家人出行, 团体旅客
满意:住宿条件和设施,服务设施
施設は良かったが、少し狭かった。周りにレストランが少ない。
2024 年 2 月入住 5 晚
Residence 105 Team 于 2024年03月12日 的回复
Dear Yuko san,Thank you for your review and for choosing to stay with us. We're glad to hear that you found our facilities to be good. We understand your feedback regarding the size and nearby dining options. We're always looking for ways to improve, and your input is valuable to us.We hope to welcome you back for another stay in the future!Best regards,Residence 105 Team

10/10 超赞

Micheal

2024 年 3 月入住 1 晚

10/10 超赞

Caroline

团体旅客
满意:清洁度、服务设施、住宿条件和设施
The apartment was very spacious, we stayed for 15 nights and were very comfortable. The two bedrooms were very nice and the beds very comfy. Well equipped with slippers and dressing gowns, iron and ironing board. A lovely bathroom and plenty of towels. The kitchen had 2 hob rings, microwave, and full size fridge and freezer. There were a few pans and utensils as well as crockery. (No oven). The pool was lovely and there is a gym, sauna and steam room. Air con in each room so we could set temperatures to our own preferences - and loved the quiet sleep mode! The staff were pleasant, they spoke English okay for questions about the hotel and the area. The hotel provided bottles of water daily. The Lucky supermarket round the corner was well stocked with many imported goods, so we could prepare our own meals easily. Location was good for us, we were volunteering on the southern side of the city, but it was a quick 10-15 mins by tuk tuk to the more touristy area along the river and by the Royal Place. Very few negatives - the cups were tiny and we like coffee in a good sized mug, but the Lucky supermarket had some so all okay! Also bought a t-towel as we were cooking for ourselves quite a lot. From an eco-friendly point, our bedding and towels seemed to be changed every day, I'd be happy with fresh bed linen every few days and towels only when left on the floor.
2024 年 1 月入住 15 晚
Residence 105 Team 于 2024年03月12日 的回复
Dear Caroline,Thank you for your fantastic review! We're thrilled to hear that you enjoyed your 15-night stay with us and found our apartment spacious and comfortable. It's wonderful to know that you appreciated the amenities provided, including the well-equipped kitchen, pool, gym, sauna, and steam room. We're glad our staff could assist you during your stay, and we're pleased that the daily provision of water and the nearby supermarket met your needs.We appreciate your feedback regarding the cups and towels, and we'll take this into consideration for future improvements. Thank you for choosing to stay with us, and we hope to welcome you back again soon!Best regards,Residence 105 Team

10/10 超赞

James

满意:服务设施
Fantastic service and great location.
2024 年 1 月入住 7 晚
Residence 105 Team 于 2024年03月12日 的回复
Dear James,Thank you for your wonderful review! We're delighted to hear that you enjoyed our fantastic service and appreciated our great location.We hope to welcome you back again soon!Best regards,Residence 105 Team

8/10 还可以

Asuquo,Auckland

与家人出行
满意:住宿条件和设施,清洁度
It's a lovely property, though a bit dated. We arrived late but checked in with no hassle. The street is quite busy and noisy, especially on the balcony. The apartment was well set out, with a separate bedroom and living area—good wifi, a nice comfortable bed and a full kitchen, which we never used but was handy. The rooftop swimming pool was a bonus. The staff were super helpful and spoke English. Transportation to tourist sites was not an issue; we used Grab taxis and tuk-tuks a lot, which were cheap. Just be aware that Cambodia uses USD alongside its currency, Riel. Currency conversion can be a pain, but the locals were honest and warm. No one tried to rip us off.
Residence 105 Team 于 2024年03月12日 的回复
Dear Asuquo,Thank you for your review and for choosing to stay with us. We're glad to hear that you found our property lovely, with helpful staff and convenient transportation options. We appreciate your feedback regarding the datedness of the property and the noise level, and we'll take this into consideration for future improvements.We hope to welcome you back again in the future!Best regards,Residence 105 Team

10/10 超赞

Yao

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
room was clean. staff is accommodating and friendly. nice pool. excellent value for money.
2023 年 11 月入住 1 晚

10/10 超赞

Kaito

满意:清洁度、服务设施、住宿条件和设施
Fantastic stay! I had a kitchen, pool was nice, friendly and attentive staffs. Highly recommend!
2023 年 9 月入住 1 晚

2/10 糟糕

Sokunthea

与家人出行
不满意:客房舒适度
Stingy, and Unsafe
I tried out this place since it’s closer to some area I wanted.The rules they laid out gave me a big red flag. I booked two family suites, a two br suite was for my whole 13 days, another 3 br suite was for family at the end of the trip. Luckily I booked them in chunk, rather the whole duration. I checked in after about 20 hours of flying from in with a 2yrs old, and was told that only 3 people with IDs can stay (one of my local family didn’t bring one). I asked for an acception, they said, “Yes, but we’re not accommodating or giving anything extra (pillow, towels…) to the extra person. Fine, rules is rule. Rule #2- All visitors will need to provide ID. Sounds like it’s for safely reason so that’s fine. Rule #3-No outside guess allowed to go swim with (ID-ed) guess, and Only ID-ed guess could ask for swimming towels. I had to cancel plans with friends who wanted to visit right away. I didn’t say much but asking to only check me in for the 1st part of my booking. I’ll cancel the rest and book at City View Apartment. It’s $30 cheaper/night,12-1400sqft, 2 stories , 2-3 bed 3 baths, balcony,washing machines , double the size for 1/2 the price, and much more friendly customer service. It’s a bit far but a $2 Tuk Tuk ride to riverside is worth it now. THIS HOTEL IS NOT SAFE! If you have small childrens, please keep your eyes on them. All the shinny staircase include the one by the pool have wide open windows next to the steps, they are always open wide at EVERY FLOOR.
2023 年 8 月入住 4 晚
Mr. Sambath 于 2023年09月4日 的回复
Dear Mrs. Sokunthea,Thank you for selecting our place for your recent stay, and we appreciate your feedback. We'd like to address your concerns while also acknowledging the extraordinary circumstances:1. It's important to clarify that our booking policy allows a maximum of 4 adults and 2 children per room. On check-in, there were 5 adults to stay. 2 days later, one of the member (father) checked-out, but was replaced by the other 2 adults & 2 children to stay. Meaning, total of 6 adults + 2 children, significantly exceeding our standard occupancy limit. We're regret you still complain even we made every effort to accommodate your group without imposing any additional charges.2. Requiring guests and visitors to provide identification (ID/passport) at the Front Desk is a standard practice in the hospitality industry, primarily for the safety and security of all guests. We appreciate your cooperation with this policy.3. Our policy (restriction to outsiders) regarding the use of property facilities, including the swimming pool, is in place to ensure the enjoyment and safety of all guests. While we understand the desire for family gatherings, it's crucial to consider the impact on other guests' experiences. This policy is intended to maintain a pleasant atmosphere for everyone.4. There's 1 more thing you missed to mention. During your stay, you broke a microwave plate. You refused to pay, you bought a new plate to replace even though it was different and low quality. We forced to accept it just to resolve the issue quicker. We are disappointed to still receive the complains from you, while we really think we deserve an appreciation.We value all our guests and strive to meet their needs to the best of our abilities. Your feedback is crucial in helping us improve our services further.If you have any additional concerns or suggestions, please feel free to reach out to us directly. We hope you will consider giving us another chance to provide you with a more satisfactory experience in the future.Thank you for choosing our hotel for your stay, and we look forward to the possibility of hosting you again.Best Regards,Mr. SambathProperty ManagerResidence 105

10/10 超赞

Gavin

与家人出行
满意:住宿条件和设施,服务设施
Great 24/7 service with a smile, secure, good location and pool. The kids loved it too.
2023 年 6 月入住 7 晚

8/10 还可以

Chamnan

满意:住宿条件和设施,服务设施
2023 年 5 月入住 1 晚

10/10 超赞

Ken,Nephi

团体旅客
满意:住宿条件和设施,清洁度
Great location and awesome staff
2022 年 3 月入住 2 晚

4/10 很差

Soheng

不满意:客房舒适度,清洁度
Did not expect what I expected..the room was small n is not updated.queen bed is small doesn't look like a queen bed.sofa have a cigarette burn on the cushion..doesn't looked like the picture they posted!..I didn't even stay at the place.I checked-in n checked right back out..waste of money!
2022 年 3 月入住 2 晚

10/10 超赞

Snow

商务旅客
满意:客房舒适度,清洁度
2020 年 7 月入住 20 晚

10/10 超赞

Heng

与家人出行
满意:客房舒适度,清洁度
2020 年 5 月入住 1 晚

6/10 一般

Alfred,Singapore

Book 1 room apartment but given 2 bedroom . Balcony facing very dusty road . No washing machine . Need to control water flow when showering because water drain very slow . No restaurant , but has a kitchen with minimum cooking utensils for very simple cooking . There is a fridge , tv , iron and ironing board inside the room .
2020 年 3 月入住 4 晚

4/10 很差

真实旅客

与配偶出行, 商务旅客
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
water didnt drain well so the bathroom was flooded.
2019 年 12 月入住 1 晚

10/10 超赞

Jin hee

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Convenience stay
2020 年 3 月入住 1 晚

10/10 超赞

Alice

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
High recommended place
Very accommodating and friendly staffs, great pool!
2020 年 3 月入住 1 晚

8/10 还可以

真实旅客

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施
親切で丁寧な対応でした、施設は、浴室と洗濯機が欲しかった。
2020 年 2 月入住 14 晚

8/10 还可以

Heng

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good
2020 年 2 月入住 1 晚

8/10 还可以

真实旅客

与家人出行, 商务旅客
满意:服务设施,清洁度
部屋は少し狭く浴槽や洗濯機がなくて残念でしたが、親切な対応と清潔な空間を与えて下さりました。朝食付きだったら良かったです。
2020 年 2 月入住 3 晚

10/10 超赞

Jianhong

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The rooms were huge and they had all the necessary things. Amazing pool at the rooftop.
2020 年 1 月入住 1 晚

10/10 超赞

Pil

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfortable stay
Great pool, helpfull staff.
2020 年 1 月入住 1 晚

8/10 还可以

真实旅客

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wished my stay was longer.
After the busyness of Christmas, New Year's , and all other events, I just really needed to be alone. I hardly went out, but the location is not too far from the mall or restaurants. Overall, I enjoyed the stay very much. I just wished it was longer. Some friends did come to visit, I had to ask for permission for each friend. I felt safe when they did that (they didn't just let a random stranger in). The only thing I found weird is that I had to buy dishwashing soap to clean the dishes. Plus, they wouldn't give me kitchen towels to wipe counters. I got some because I liked the tables cleaned off after a meal. It's not a big issue, but it's weird having to get them at an apartment.
2020 年 1 月入住 2 晚

6/10 一般

真实旅客

满意:住宿条件和设施,清洁度
不满意:员工和服务
The physical hotel is awesome. Communication, I feel, totally was the problem getting anything handled. Housekeeping was inconsistent. Security is hap hazard as well. I found a key to another room in my closet. It took 4 days to get someone up to reset my safe. Safe isn’t affixed to the shelf or anything. The elevator wasn’t using a feature of awesome security...scan key to go to floor. I feel they need a hotel manager.
2019 年 12 月入住 7 晚

6/10 一般

Steen

与家人出行
不满意:客房舒适度,员工和服务
Stedet fejlede ikke noget, der var hele tiden små mangler. Ingen håndsæbe Kun en rulle toiletpapir pr. Dag til 2 badeværelser Kogeplader virkede ikke. Vinduer lukker ikke tæt, hvilket giver store mængder gadestøj hele døgnet. I køkkenet var der mangler i standard køkkenudsyret.
2019 年 12 月入住 10 晚

10/10 超赞

真实旅客

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfortable and convenient
Brand new apartments and very clean. Central location. Good for families, groups or business people looking for self-contained spacious apartment/hotel.
2019 年 12 月入住 2 晚

8/10 还可以

Nordin,Singapore

与家人及幼儿出行
满意:清洁度、员工和服务、住宿条件和设施
We stay for 3 nights and the hospitality provided by the staff are super from the time we check in till check out. They offer us FOC late check out till 3pm. Staff are friendly & helpful.....
2019 年 12 月入住 3 晚

10/10 超赞

Kristian

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Overall a fantastic stay in a central location. Staff were polite, friendly and very helpful when required. Hotel had only been open for a matter of weeks which meant conditions were great, however some very minor teething problems. Would recommend and happily stay again!
2019 年 11 月入住 5 晚
Manager 于 2019年12月5日 的回复
Hi Kristian, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay. Looking forward to having you again as a guest in our hotel.