已验证
2/10 糟糕
Lisa G.
2026 年 4 月 9 日
不满意：清洁度、入住、沟通体验、位置、展示内容准确性
It’s difficult to review a stay that never took place. We arrived after a very long day of traveling to discover someone already in the studio. After connecting with the property manager we were told she’d call back in 2 minutes with another rental option. After more than 30 minutes of sitting in the car in 105 heat, we started heading downtown while looking for a hotel vacancy. When she finally returned the call, we were told to call VRBO and they’d help. 3 phone calls later, we were told to find a hotel and they’d take care of us. We ended up having to spend 4 times the cost of the studio in a hotel due to last minute booking of the hotel during prime season in Phoenix. This has not yet been resolved by VRBO’s customer care team. Stay away from renting from any property managed by this management company. They didn’t seem to know when anyone was checking in or checking out
Lisa G.
2026 年 3 月入住 2 晚