住宿正面

关于我的地方酒店菲尼克斯西部布基AZ的点评

2.5 out of 5

点评

9.4

绝佳

10 分 - 超赞。247 条好评,共有 321 条点评" "
8 分 - 还可以。56 条好评,共有 321 条点评" "
6 分 - 一般。4 条好评,共有 321 条点评" "
4 分 - 很差。6 条好评,共有 321 条点评" "
2 分 - 糟糕。8 条好评,共有 321 条点评" "

9.8/10

清洁度

9.4/10

员工和服务

8.6/10

服务设施

9.6/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

shanshan

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
General Manager 于 2023年12月18日 的回复
Thank you for your rating! We hope that you enjoyed your stay and hope to welcome you back again the next time you are in Buckeye.

10/10 超赞

Elaine

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff very helpful. Very clean.
2024 年 5 月入住 6 晚
General Manager 于 2024年05月25日 的回复
We are so happy to hear you enjoyed your accommodations. We look forward to the next time we can welcome you back!

10/10 超赞

Susana P

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice room, great and quick service, my partner and I enjoyed our experience at this calm hotel!
2024 年 4 月入住 1 晚
General Manager 于 2024年05月19日 的回复
Thank you for taking the time to comment. We are happy to hear that you enjoyed your stay and hope to welcome you back again soon.

8/10 还可以

Barton

满意:员工和服务,清洁度
Great for an average hotel
2024 年 4 月入住 4 晚
Assistant General Manager 于 2024年05月4日 的回复
We are happy to hear you enjoyed your stay. We hope to see you again the next time you are in Buckeye!

10/10 超赞

LAURA

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚
General Manager 于 2024年04月25日 的回复
Thank you for your rating! We are happy to see you enjoyed your stay and hope to welcome you back again soon!

10/10 超赞

Kristin

与家人出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff friendly
2024 年 4 月入住 3 晚
Assistant General Manager 于 2024年04月22日 的回复
We are happy to hear you enjoyed your time here and your interactions with the staff! We hope to see you again the next time you are in Buckeye!

8/10 还可以

Inair

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was okay. The convenient location for travel was the reasin I chose it. The best oart was the friendly front desk clerk.
2024 年 4 月入住 1 晚
General Manager 于 2024年04月18日 的回复
Thank you for your comments. Overall we hope you enjoyed your stay and hope to welcome you back the next time you are in Buckeye.

10/10 超赞

Adrian

与配偶出行
满意:住宿条件和设施,服务设施
Staff was great.
2024 年 4 月入住 2 晚
General Manager 于 2024年04月16日 的回复
Thank you for your comments! We are so happy to see that you enjoyed your stay and hope to welcome you back again soon!

10/10 超赞

Roy

与家人出行
满意:住宿条件和设施
Close to Cracker Barrel Restaurant
2024 年 4 月入住 2 晚
General Manager 于 2024年04月12日 的回复
Thank you for your rating! We are happy to see that the location of the hotel was close to where you needed to be and hope to welcome you back again the next time you are in Buckeye.

4/10 很差

Beatriz

不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I liked that there is a very complete kitchen. Which is convenient for people on long stays. I did not like that the sheets had hair from the previous guests. That the check-in is SO late. And that the elevator seem to be malfunctioning. Also, the lobby is not very good appealing. And that there are a lot of constructions workers staying in this hotel.
2024 年 3 月入住 1 晚
General Manager 于 2024年04月1日 的回复
Thank you for your comments. We will be addressing your concerns immediately with housekeeping and our elevator company so that we may get them corrected. We hope as we continue to grow and develop you will give us another try in the future.

6/10 一般

Doris

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
The bed was so hard!!!
2024 年 3 月入住 2 晚
General Manager 于 2024年03月26日 的回复
We apologize that you were not happy with the comfort level of the mattress. We hope as we continue to grow and develop you will try us again in the future.

4/10 很差

Arabel

与家人及幼儿出行
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
The water was shut off for a few hours and after it would come out brown.
2024 年 3 月入住 2 晚
General Manager 于 2024年03月25日 的回复
We apologize that the water needed to be shut off to install water softeners. Water cleared after running for a few minutes once it was turned back on. Again we apologize for the inconvenience but hope you will try us again in the future.

10/10 超赞

Yulissa

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean rooms! Great amenities!
2024 年 3 月入住 1 晚
Assistant General Manager 于 2024年03月23日 的回复
We are happy to hear you enjoy your stay! We hope to see you the next time you are in Buckeye!

8/10 还可以

Martin

满意:清洁度、员工和服务、住宿条件和设施
Stayed two nights prior and the room was not as fresh.
2024 年 3 月入住 1 晚
General Manager 于 2024年03月19日 的回复
Thank you for your feedback so that we may address this with our housekeeping staff to keep the quality of our rooms maintained throughout stays. Overall we hope you enjoyed your stay and hope to welcome you back again in the future.

10/10 超赞

Angela

满意:清洁度、员工和服务、住宿条件和设施
Property was great. Little further from university than I wanted to be
2024 年 2 月入住 1 晚
General Manager 于 2024年03月17日 的回复
Thank you for your feedback! We are happy to hear you enjoyed your stay and apologize it was farther then expected. We hope if you have business in the Buckeye area you would join us again.

10/10 超赞

Jeeanie

满意:住宿条件和设施
Very clean, excellent staf
2024 年 3 月入住 2 晚
General Manager 于 2024年03月16日 的回复
Thank you for your comments! We hope you enjoyed your stay and hope to welcome you back again soon!

10/10 超赞

Darell

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff friendly and clean
2024 年 3 月入住 1 晚
General Manager 于 2024年03月14日 的回复
Thank you for your review! We are happy that you enjoyed your stay and hope to welcome you back the next time you are in the Buckeye area!

10/10 超赞

Martin

满意:清洁度、员工和服务、住宿条件和设施
nicely unexpected clean and cozy.
2024 年 3 月入住 1 晚
General Manager 于 2024年03月13日 的回复
Thank you for your comments! We hope you enjoyed your stay and we hope to welcome you back again soon.

10/10 超赞

Lynn

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wow! Beautiful room! I was pleasantly surprised at the kitchen and lounge chair in the room.
2024 年 3 月入住 1 晚
General Manager 于 2024年03月12日 的回复
Thank you for your comments. We are happy to hear you enjoyed your accommodations and hope to welcome you back again soon!

10/10 超赞

Darrick

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was really good.
2024 年 3 月入住 1 晚
General Manager 于 2024年03月12日 的回复
Thank you for the rating! We are so happy to hear that you enjoyed your stay and hope to welcome you back the next time you are in the Buckeye area.

8/10 还可以

Alfonso

满意:清洁度、员工和服务、住宿条件和设施
Property clean very good Towels & sheets old look
2024 年 3 月入住 2 晚
General Manager 于 2024年03月9日 的回复
Thank you for your feedback! The hotel is currently in the process of replacing worn linen. We hope that we can welcome you back in the future.

10/10 超赞

Melinda,Tucson

与家人出行, 商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Clean, close to where we needed to be. Friendly front desk staff.
2024 年 2 月入住 1 晚
Assistant General Manager 于 2024年02月27日 的回复
We are so happy to hear you enjoyed your stay! We hope to see you again the next time you are in Buckeye!

10/10 超赞

Clare

满意:清洁度、员工和服务、住宿条件和设施
The kitchenette is awesome
2024 年 2 月入住 1 晚
General Manager 于 2024年02月19日 的回复
Thank you for taking the time to complete the survey! We are happy to see that you enjoyed your accommodations and hope we can welcome you back again soon.

10/10 超赞

Barbara,Encino

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property is great the things you buy to take up to the room are overpriced, though I even didn’t even go down to breakfast cause I didn’t want all these little instant burritos and stuff. They do have a stove but I’m glad I’m only staying overnight because they don’t supply any Silverware, plastic or pots and pans if you do want to cook and have a cooktop stove in addition to the microwave wave and the full fridge if you’re not going to leave implements for somebody to cook with because most of us come on the airplane and cannot be carrying all that kind of stuff there was a toaster and I thought that was odd. Otherwise I would come back here again it’s clean it’s noise free and people are nice here however, you could see the hotel off the road and I learned to take a different road to get into it because the road that the GPS took me on was kind of broken up and being repaired. Otherwise it was great and that’s not the fault of the hotel at all.
2024 年 2 月入住 1 晚
Assistant General Manager 于 2024年02月17日 的回复
We are happy to hear you enjoyed your stay overall. Plastic and paperware are available at the front desk upon request. Unfortunately, due to the health code, we cannot provide kitchen items. We hope to see you again the next time you are in Buckeye.

8/10 还可以

Tanya

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Have exact change to wash
Everything was fine, except I could not wash my clothes because you need exact change to use the washing machines and the front desk doesn't give change. There are no change machines either.
2024 年 2 月入住 2 晚
General Manager 于 2024年02月12日 的回复
I apologize that we can only exchange cash for quarters at the front desk and not give money back from a credit/debit card. We have shared your suggestions with the appropriate departments and hope you will give us another try in the future as we continue to grow and develop.

10/10 超赞

Stefan

2024 年 2 月入住 1 晚
General Manager 于 2024年02月12日 的回复
Thank you for your rating! We are happy to see that you enjoyed your stay and we hope we can welcome you back again soon.

10/10 超赞

SHARON,WINNIPEG

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
Assistant General Manager 于 2024年02月2日 的回复
We are happy to hear you enjoyed your stay! We hope to see you again the next time you are in Buckeye!

10/10 超赞

Chris

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and quiet , I’ll be back for sure!!
2024 年 1 月入住 1 晚
General Manager 于 2024年01月31日 的回复
Thank you for your comments! We are happy to hear that you enjoyed your stay and we look forward to your next trip to Buckeye.

10/10 超赞

Lloyd

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great updated Hotel. Very friendly staff
2024 年 1 月入住 1 晚
General Manager 于 2024年01月25日 的回复
Thank you for your comments! We are so happy to see that you enjoyed the hotel and hope we can welcome you back again soon.

10/10 超赞

Regenia

满意:清洁度、员工和服务、住宿条件和设施
Great place to stay
2024 年 1 月入住 1 晚
General Manager 于 2024年01月21日 的回复
Thank you for your rating! We are happy to see that you enjoyed your stay and hope to welcome you back the next time you are in the Buckeye area.

8/10 还可以

Gerald

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
General Manager 于 2024年01月17日 的回复
Thank you for your rating. We hope you enjoyed your stay and hope to welcome you back again the next time you are in Buckeye.

10/10 超赞

Mike

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Comfortable stay, i would recommend this hotel it was very clean.
2024 年 1 月入住 2 晚
General Manager 于 2024年01月15日 的回复
Thank you for your review! We are happy to see that you enjoyed your accommodations and hope to welcome you back again soon.

10/10 超赞

Stephen

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Assistant General Manager 于 2024年01月13日 的回复
Thank you for the great review! We hope to see you again the next time in Buckeye!

10/10 超赞

James

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Perfect hotel
2024 年 1 月入住 1 晚
General Manager 于 2024年01月11日 的回复
Thank you for taking the time to complete the review! We are happy to see that you enjoyed your stay and hope we can welcome you back again soon.

10/10 超赞

Wayne

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Nice property. Looks new. But over priced for a limited service hotel with no breakfast.
2024 年 1 月入住 1 晚
Assistant General Manager 于 2024年01月8日 的回复
We are happy to hear you enjoyed your stay! Our prices are based off demand here in Buckeye. We hope to see you again the next time you are in Buckeye!

10/10 超赞

Andrea

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very nice hotel
Very clean and nice hotel, comfy beds, the only issue was they have black out shades in the room but no curtains on the sides to keep out the light from the exterior of the building that is on all night.
2024 年 1 月入住 1 晚
Assistant General Manager 于 2024年01月8日 的回复
We are happy to hear that you enjoyed your stay here! Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you. We hope to see you again the next time you are in Buckeye!

10/10 超赞

Brian

2024 年 1 月入住 1 晚
General Manager 于 2024年01月29日 的回复
Thank you for your review! We are happy to see that you enjoyed your accommodations and hope to welcome you back again soon!

10/10 超赞

James

与家人出行
2023 年 12 月入住 1 晚
Assistant General Manager 于 2023年12月31日 的回复
We are happy to hear you enjoyed your stay! We hope to see you the next time you are in Buckeye!

10/10 超赞

Faith

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Very convenient stop over travel to California. Pet fee is reasonable and they were very good to my dog.
2023 年 12 月入住 1 晚
General Manager 于 2023年12月27日 的回复
Thank you so much for your review! We are happy to hear that you enjoyed your stay and hope to welcome you back again the next time you are traveling through Buckeye.

10/10 超赞

Derwin

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Yep
Great service, clean, convenient - comfy beds
2023 年 12 月入住 1 晚
General Manager 于 2023年12月21日 的回复
Thank you for your comments! We are happy to hear that you enjoyed your accommodations and hope to welcome you back the next time you are in Buckeye.

10/10 超赞

Augie

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
awesome customer service cleanliness
2023 年 12 月入住 2 晚
General Manager 于 2023年12月12日 的回复
Thank you so much for your comment. We are happy to see that you enjoyed your accommodations and hope to welcome you back the next time you are in the Buckeye area.

10/10 超赞

Julien

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Super nice front desk lady (dog owner). Helpful and positive. Nice stay and decent room.
2023 年 12 月入住 1 晚
General Manager 于 2023年12月6日 的回复
Thank you so much for your comments. We will be sure to share them with staff! We are happy to know you enjoyed your stay and hope to welcome you back again soon.

10/10 超赞

Jorge

与家人及幼儿出行, 与家人出行, 与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Bien gracias
2023 年 12 月入住 2 晚
General Manager 于 2023年12月5日 的回复
Thank you for your rating. We are happy to see that you enjoyed your stay and hope to welcome you back again soon!

10/10 超赞

Jacqueline

与家人及幼儿出行, 与家人出行
满意:服务设施
Bueno lugar, para viajar en familia.
2023 年 11 月入住 1 晚
Assistant General Manager 于 2023年11月29日 的回复
We are happy to hear you enjoyed your stay! We hope to see you the next time you are in Buckeye!

8/10 还可以

serge

与家人出行
满意:员工和服务,清洁度
Very nice stay
2023 年 11 月入住 1 晚
Assistant General Manager 于 2023年11月28日 的回复
We are happy to hear you enjoyed your stay here. We hope to see you again the next time you visit Buckeye!

10/10 超赞

Rodolfo

2023 年 11 月入住 1 晚
General Manager 于 2023年12月18日 的回复
Thank you for your rating! We are happy to see that you enjoyed your accommodations and hope to welcome you back again soon.

10/10 超赞

Sergio

满意:清洁度、员工和服务、住宿条件和设施
Great location for a short stay.
2023 年 11 月入住 1 晚
Assistant General Manager 于 2023年11月23日 的回复
We are so happy you enjoyed your stay! We hope to see you again the next time you are in Buckeye

10/10 超赞

Evelia

2023 年 11 月入住 1 晚
General Manager 于 2023年12月12日 的回复
Thank you for your rating! We hope that you enjoyed your stay and hope to welcome you back again soon.

10/10 超赞

Francisco

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 2 晚
Assistant General Manager 于 2023年11月14日 的回复
We are thrilled to hear you enjoyed your stay here! Hope to see you again the next time you are in Buckeye!

10/10 超赞

Yesenia

与家人及幼儿出行, 与家人出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing stay thank you so much !
2023 年 11 月入住 1 晚
General Manager 于 2023年11月6日 的回复
We are so happy to hear that you enjoyed your stay and hope we can welcome you back again the next time you are in Buckeye.