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关于凤凰城谦德勒/南万豪长住酒店的点评

3 out of 5
凤凰城谦德勒/南万豪长住酒店
2727 W Queen Creek Rd, Chandler, AZ

点评

8.8

超赞

10 分 - 超赞。151 条好评，共有 238 条点评" "
8 分 - 还可以。54 条好评，共有 238 条点评" "
6 分 - 一般。15 条好评，共有 238 条点评" "
4 分 - 很差。8 条好评，共有 238 条点评" "
2 分 - 糟糕。10 条好评，共有 238 条点评" "

9.2/10

清洁度

9.2/10

员工和服务

8.6/10

服务设施

9.2/10

住宿条件和设施

8.8/10

环保

点评

10/10 超赞

Julio

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great staff but the location is beautiful with lakes, a pool and jacuzzi for the long end of day drives to relax.
2024 年 5 月入住 2 晚
Brandon Davis 于 2024年05月21日 的回复
Thank you for the Great feedback. We hope you choose to stay with us again soon!!

10/10 超赞

Connie

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Close to great dining and peaceful surroundings. Plenty of parking. Staff was very helpful. Will stay there again.
2024 年 5 月入住 5 晚
Brandon Davis 于 2024年05月21日 的回复
Thank you for the Great feedback. We hope you choose to stay with us again soon!!

10/10 超赞

Eileen

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The room was perfect for our needs & the atmosphere is very relaxing.
2024 年 5 月入住 4 晚
Brandon Davis 于 2024年05月17日 的回复
Thank you for the feedback! We hope to see you again soon!

8/10 还可以

Jeffery，Glendale

2024 年 5 月入住 1 晚
Brandon Davis 于 2024年05月17日 的回复
Thank you for your feedback!! We hope to see you again soon!

10/10 超赞

Brandt

满意：员工和服务
Overall it was a great property They seamed a little understaffed though due to overflowing garbage cans after breakfast service and the uncleanliness of the pool area ie: bird droppings everywhere and leaves etc all over the pool decking.
2024 年 5 月入住 3 晚
Brandon Davis 于 2024年05月8日 的回复
Thank you for your feedback! We hope to see you again soon!

8/10 还可以

Mark

与家人出行, 带宠物出行
满意：员工和服务，清洁度
Hotel was nice overall. Walkability was poor with dirty sidewalks around the pond area behind property. Breakfast was a bust. They ran out of food by 730
2024 年 5 月入住 1 晚
Brandon Davis 于 2024年05月8日 的回复
Thank you for your feedback!! We hope to see you again!

4/10 很差

Shahid

与家人出行
不满意：服务设施，员工和服务
to start with , to my surprise a bottle of water was labeled 5.00 for use, that is a cheap style to welcome guest. further while using the bathroom sink I found the tap was leaking when in use, at a different spot and made the bathroom flooded enough to soak few towels, It was late already but thenext morning I complained to the front desk, which was acknowledge that they will send some one to fix it or give me a different room. On my return in the evening nothing was done and no roon availbel to switch , instead the counter person gave me about 10 towels to use when it leaks . this is Marriotts , will avoid next time
2024 年 5 月入住 2 晚
Brandon Davis 于 2024年05月8日 的回复
Thank you for your feedback

8/10 还可以

carrie

与家人出行
满意：服务设施
Quiet, nice outside area to walk around the lakes.
2024 年 4 月入住 2 晚
Brandon Davis 于 2024年04月30日 的回复
Thank you for staying with us and we hope to see you again soon!!!

8/10 还可以

Matthew

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Honestly this is one of the most beautiful properties I’ve been to with residence inn / Marriott. Gorgeous, however there was a tear in my window screen, some writing was left on the counter that was purple waxy substance. The bathroom decent but the floor would get super wet with the European style open door concept and the soap dispensaries are in an awkward location making arm room even for a shorter person awkward in scrubbing body/hair. All in all the staff was great, breakfast was great and my overall stay was great! I would definitely return to this great location and staff! Even the cleaning staff asked me how my stay was and said why are you leaving early?! I smiled and said I wish I could stay but I’m flying home!
2024 年 4 月入住 2 晚
Brandon Davis 于 2024年04月30日 的回复
Thank you for sharing your experience and we hope to see you again soon!!

10/10 超赞

Katherine

2024 年 4 月入住 3 晚
Brandon Davis 于 2024年04月26日 的回复
Thank you for staying with us and we hope you choose to stay with us again!!

10/10 超赞

Charles and Diane

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We stayed 16 nights and we were fortunate to have a king room with a view of the lake. The room was lovely and bed was comfortable. Staff were very friendly and helpful. The only downside was the lack of bacon at breakfast. In 16 days, we had bacon only ONE day! The sausage wasn't very fresh on some days. The eggs were excellent.
2024 年 2 月入住 16 晚
Brandon Davis 于 2024年04月10日 的回复
Thank you for your feedback and we are glad you enjoyed your stay with us!!!

10/10 超赞

Eleanor

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful location on a man-made lake in Chandler, AZ. Room was well appointed and worked great for us as seniors. Really appreciated the walk-in shower. Only complaint was the couch, though comfortable, was really low so it was a struggle to get up from.
2024 年 3 月入住 6 晚
Brandon Davis 于 2024年04月10日 的回复
Thank you for your feedback. We are glad you enjoyed your stay with us!!!

10/10 超赞

Barbara

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Ashley was extremely helpful with a great attitude. Ashley and staff made us feel very welcomed. Hope to return in the near future. Thank you
2024 年 3 月入住 1 晚
Brandon Davis 于 2024年04月10日 的回复
Thank you for staying with us and we are glad you enjoyed your stay. I will be letting Ashley know of the compliment you have left with us and make sure she gets the recognition she deserves!!

10/10 超赞

Juan C

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Heat place. Loved the stay
2024 年 1 月入住 3 晚
Brandon Davis 于 2024年04月10日 的回复
Thank you for staying with us!! We are glad you enjoyed your stay!!

10/10 超赞

Christopher

满意：清洁度、员工和服务、住宿条件和设施
Water was cold. Took several minutes for the water to heat up, although I noticed if more people were using the water it heated up quicker.
2024 年 3 月入住 5 晚
Brandon Davis 于 2024年04月10日 的回复
Thank you for your feedback. We are glad you enjoyed your stay with us!!!

8/10 还可以

Sandy

与配偶出行
满意：清洁度、员工和服务、服务设施
Everything was top notch except for water temperature of the showers, was not consistently warm/hot. Staff was excellent, very friendly and accommodating.
2024 年 2 月入住 5 晚
Brandon Davis 于 2024年04月10日 的回复
Thank you for your feedback. We are glad you enjoyed your stay with us besides the one issue and hope that you will come back again and see us!!

10/10 超赞

Patricia

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Beautiful and location was fantastic. Super quiet, Breakfast was great! Dogs are allowed. Only set back was shower did not get hot until 20 minutes after. Overall a great experience!
2024 年 2 月入住 4 晚
Brandon Davis 于 2024年04月10日 的回复
Thank you for your feedback. We are glad you enjoyed your stay with us and hope you will come back again and stay with us!!

2/10 糟糕

Josiah

2024 年 2 月入住 8 晚
Brandon Davis 于 2024年04月10日 的回复
Thank you for your feedback

10/10 超赞

Patrick

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
A spectacular property. A lot of dining options nearby. Rooms were very clean and comfortable. Will stay here again.
2024 年 2 月入住 6 晚
Brandon Davis 于 2024年04月10日 的回复
Thank you for staying with us!! We are glad you enjoyed your stay with us and look forward to seeing you again!!

10/10 超赞

Paul

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hdyehd
2024 年 2 月入住 5 晚
Brandon Davis 于 2024年04月10日 的回复
Thank your for staying with us and we are glad you enjoyed your stay!!

10/10 超赞

SHANE

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice place to stay!!!
2024 年 1 月入住 5 晚

2/10 糟糕

Sarah

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
NOT WORTH THE COST
The rooms were up-to-date and modern, but the property outside the landscaping was not maintained. They were dead fish oil floating full in the Lake. It smelt awful, the pool was not heated. As they said it was, the Jacuzzi was cold. The bathtub would have been warmer. I will not stay here again for what it cost. I can stay elsewhere for better immunity.. The breakfast was very limited and barely warm. I called the front desk to ask for more coffee. And it was never brought up to the room. And when I gave all my concerns to the gentleman that check out. He disregarded them.
2024 年 1 月入住 1 晚

4/10 很差

Patrick

2024 年 1 月入住 3 晚

10/10 超赞

Carrie

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location & property!
2024 年 1 月入住 1 晚

6/10 一般

Maria，Pleasanton

满意：员工和服务
2023 年 12 月入住 3 晚

10/10 超赞

Shannon

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The room was very clean and comfortable and quite spacious. The property is located in a very nice area of Chandler. I would stay here again.
2024 年 1 月入住 1 晚

10/10 超赞

Michael

2023 年 12 月入住 1 晚

10/10 超赞

Charles

2023 年 12 月入住 2 晚

8/10 还可以

Elizabeth

与家人出行
The lighted trees around firw pits and pool. Very inviting. Alot of odd smells, NEVER any water pressure, hard to get hot water. 1 fire pit not running and was never fixed.
2023 年 11 月入住 6 晚

10/10 超赞

Jeffrey

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice, resort like hotel, helpful staff.
2023 年 11 月入住 1 晚

10/10 超赞

Cristina

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Mom from bay area💕
2023 年 11 月入住 3 晚

8/10 还可以

Davon

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Get bigger pillows
Everything was great except the bed pillows.
2023 年 11 月入住 2 晚

8/10 还可以

Sandi

满意：清洁度

8/10 还可以

Suzanne

满意：清洁度、员工和服务、服务设施、住宿条件和设施
This property is safe and quiet but off the beaten path, not convenient to shopping or dining, and expensive when you factor in $12 a night to park in an almost empty parking lot. The room was fine, nice actually, but mine had a view to the almost empty parking lot, not the lake as depicted in the ad. Bummer
2023 年 11 月入住 2 晚

2/10 糟糕

Dustin

2023 年 10 月入住 3 晚

10/10 超赞

Damon

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 2 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay!
Awesome visit! Friendly staff, especially Jennifer at front desk! Maria’s housekeeping team keeps the place spotless!
2023 年 9 月入住 2 晚

10/10 超赞

Deborah

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The breakfast they offered was really well thought out! They had several options and provided a lot of toppings for the oatmeal. The property itself is beautiful, the room was spacious and modern.
2023 年 9 月入住 1 晚

10/10 超赞

Rhonda

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚

10/10 超赞

Sharon，Austin

2023 年 8 月入住 1 晚

8/10 还可以

Jean

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 3 晚

10/10 超赞

Aaron

2023 年 8 月入住 1 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing would def stop again
2023 年 7 月入住 1 晚

10/10 超赞

Gerald

满意：清洁度、员工和服务、住宿条件和设施
Pool needed more maintenance. Breakfast choice after 1st hour open had limited good looking fruit
2023 年 7 月入住 6 晚

10/10 超赞

JUSTINE

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Such a beautiful property and the rooms were awesome!
2023 年 6 月入住 1 晚
Chris Racanelli, GM 于 2023年06月21日 的回复
Hi Justine,Thank you so much for the amazing feedback! I'm thrilled to hear that you enjoyed your stay and we look forward to being at your service again soon!Regards,Chris Racanelli, General ManagerResidence Inn by Marriott Phoenix Chandler/South

10/10 超赞

Valarie C

满意：清洁度、员工和服务、住宿条件和设施
Awesome
2023 年 5 月入住 2 晚

10/10 超赞

Weidong

满意：清洁度、员工和服务、住宿条件和设施
The water pond behind the hotel is fantastic.
2023 年 5 月入住 3 晚

10/10 超赞

Gaston

2023 年 6 月入住 2 晚

10/10 超赞

Joan

满意：清洁度、员工和服务、住宿条件和设施
Will be back!
2023 年 5 月入住 1 晚

8/10 还可以

Kathleen，Upland

满意：清洁度、员工和服务、住宿条件和设施
Ceiling lamp over kitchen counter/bar was very dusty on top. Shower stall had missing grout and was rusty or dirty around shower glass divider and shower pan, also shower pan was either stained or dirty. We were greeted by front counter staff each time we passed by.
2023 年 5 月入住 2 晚