2/10
First I will start by saying it's always best to book with a local host, and not a company who owns the property. The home wasn't thoroughly cleaned, the refrigerator door handles hand dirty hand prints all over it and the kitchen lacked pans, plenty of pots and two skillets but no pans (which wasn't that big of a deal) but upon taking my things down to my car before check out I noticed that my car was gone from the spot that I was told to park in, immediately after I reached out to the host Kevin, who is apparently the CEO of KLVG Property which is the terrible "company" that owns this apartment and he initially told me that he was investigating the problem and would get back to me, 2 hours later after I'm just sitting there waiting trying not worry, he sends me a message about it being past check out and they have another reservation for that day, so nothing regarding my car, which of course was preventing me from leaving, so at that point I was starting to get frustrated when I realized the whole time I had been waiting for him to get back to me he hadn't done anything seeking out information about my car but instead began to blow me up regarding check out ignoring every phone call and text I sent him about my car, long story short I had to contact the tow company and police after figuring out own my own which company to even call to seek out information and the host never got back to me. Thankfully I located my vehicle but I ended up missing many appointments that day
Shayla N.
Stayed 1 night in Jun 2025