Xin chao,
We would love to say many thanks to you for choosing VinOasis Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel.
We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.
Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday. We are looking forward to welcoming you soon.
Warming regards,
8/10 还可以
真实旅客
与家人出行
2020年01月9日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good Resort!
Good hotel facility. Great for family holidays.
真实旅客
2019 年 12 月入住 5 晚
VinOasis Phu Quoc 于 2020年02月29日 的回复
Xin chao,
We would love to say many thanks to you for choosing VinOasis Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel.
We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.
Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday. We are looking forward to welcoming you soon.
Warming regards,
10/10 超赞
MARGARET
与家人出行
2020年01月2日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
適合一家大小
房間整潔舒適, 自助早餐食物選擇多, 酒店內的水上樂園孩子很喜歡, 有shuttle bus 去night market 和 Vin Pearl Land 很方便
MARGARET
2019 年 12 月入住 3 晚
VinOasis Phu Quoc 于 2020年02月29日 的回复
Xin chao Margaret,
We would love to say many thanks to you for choosing VinOasis Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel.
We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.
Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday. We are looking forward to welcoming you soon.
Warming regards,
8/10 还可以
Sau Kin
2019年10月19日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Sau Kin
2019 年 10 月入住 5 晚
VinOasis Phu Quoc Hotel Management 于 2019年10月29日 的回复
Xin chào Kin,
Thank you very much for staying with us and for taking time rating us on Hotels.com.
We much appreciate and look forward to welcoming you back to our hotel in the soonest.
VinOasis Phu Quoc Hotel Management 于 2019年08月29日 的回复
Xin chao Anonymous,
We would like to express the sincere thank you for staying with us as well as taking your valuable time to post review in details. Thank you for your precious comment. We always try to improve our service and facilities day by day, therefore, your comment is a great motivation for us to keep moving forward. We are looking forward to welcoming you back VinOasis Phu Quoc next time.
Best Regard,
6/10 一般
真实旅客
2019年07月16日
真实旅客
2019 年 7 月入住 2 晚
Phan Viet 于 2019年07月23日 的回复
Xin chao Anonymous,
We would like to express the sincere thank you for staying with us as well as taking your valuable time to post review in details.
As you know, the appreciation tend to be the strong motivation for us to enhance the service quality in the following period. Your feedback will be cascaded to the entire hotel.
We are looking forward to welcoming you back VinOasis Phu Quoc next time.
Best Regard,
10/10 超赞
LIN YE
2019年04月25日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Absolutely Nice Place for Vacation
Both for Family & Personal.
LIN YE
2019 年 4 月入住 3 晚
Phan Viet 于 2019年06月6日 的回复
Xin chao Lin-ye,
Firstly, we would love to say many thanks to you for choosing VinOasis Phu Quoc for your holiday!
We are really appreciated reading all of your feedbacks. All of your comments will significantly motivate us to improve our service quality day by day.
We are looking forward to welcoming you soon.
Kindest,
Xin chao,
Thanks for your interested in and choosing VinOasis Phu Quoc for your destination last vacation!
Especially, thanks for spending your time to sharing your feeling after the vacation so that we can improve our service day by day. we are regret if our service was not reach your satisfaction.
We are looking forward to welcoming and serving you and your family next holiday!
Hope you doing well,
10/10 超赞
Sung
2024年04月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay, friendly and kind staffs. Nice restaurants, bar, and beautiful beaches.
Sung
2024 年 4 月入住 2 晚
Gi Dao - FOM 于 2024年04月17日 的回复
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
8/10 还可以
Thomas
与配偶出行
2024年04月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything is good
Thomas
2024 年 4 月入住 4 晚
Gi Dao - FOM 于 2024年04月16日 的回复
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
10/10 超赞
THANG DANH
与配偶出行
2024年04月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is great in the services, the foods are excellent. The room is excellent. The area is close to the northern part of the island, The surrounding areas are walkable even though it is hot to do that at noon. I am glad that I choose this hotel even though I didn't know much about it in the beginning. I definitely come back and stay at this hotel
THANG DANH
2024 年 4 月入住 3 晚
Gi Dao - FOM 于 2024年04月16日 的回复
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
10/10 超赞
Jacqueline
与家人及幼儿出行
2024年03月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We cannot fault the Wyndham, we loved our stay kids club staff were fantastic!! Breakfast options were aplenty the pool and surrounds beautiful!! It’s really well priced and close to everything we struggled with not many staff knowing much English but Tung (I hope I spelt correctly) on the front of house was amazing he could not have been more helpful pointing us in the right direction everytime he is an absolute credit to the Wyndham. we would definitely recommend this place everything you need in one place.
Jacqueline
Gi Dao - FOM 于 2024年03月19日 的回复
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
10/10 超赞
Cleveland
与家人出行
2024年02月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Was a 5 star stay all the way around fabulous. The breakfast buffet was beyond unbelievable
Cleveland
2024 年 2 月入住 1 晚
Gi Dao - FOM 于 2024年02月23日 的回复
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
10/10 超赞
HUY?N
2024年02月23日
满意:清洁度、员工和服务、住宿条件和设施
Good
HUY?N
Gi Dao - FOM 于 2024年02月23日 的回复
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
10/10 超赞
gilberto
2024年02月22日
满意:清洁度、员工和服务、住宿条件和设施
Beautiful vacation place family friendly. Customer service is great
gilberto
2024 年 1 月入住 5 晚
Gi Dao - FOM 于 2024年02月23日 的回复
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
10/10 超赞
han james
2024年02月13日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
han james
2024 年 2 月入住 3 晚
Gi Dao - FOM 于 2024年02月14日 的回复
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,
10/10 超赞
Yoshihiko
与家人及幼儿出行
2024年02月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
とても良かった。でもディナービュッフェは微妙だった。
Yoshihiko
2024 年 2 月入住 3 晚
Gi Dao - FOM 于 2024年02月14日 的回复
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,
10/10 超赞
真实旅客
与家人出行
2024年02月12日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2024 年 2 月入住 1 晚
Gi Dao - FOM 于 2024年02月14日 的回复
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,
10/10 超赞
Ulziikhishig
2024年02月12日
Ulziikhishig
2024 年 2 月入住 2 晚
Gi Dao - FOM 于 2024年02月14日 的回复
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,
10/10 超赞
Duc dung
团体旅客
2024年02月11日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Veldig bra med denne prisen som jeg har betalt med
Duc dung
2024 年 2 月入住 3 晚
Gi Dao - FOM 于 2024年02月12日 的回复
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,
10/10 超赞
Ulziikhishig
2024年02月7日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ulziikhishig
2024 年 2 月入住 1 晚
Gi Dao - FOM 于 2024年02月8日 的回复
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
10/10 超赞
Carlos Eduardo
与家人出行
2024年02月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was very accommodating. The room was big and clean. The pool was great and the buffet breakfast was very good.
Carlos Eduardo
2024 年 1 月入住 8 晚
Gi Dao - FOM 于 2024年02月8日 的回复
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
8/10 还可以
Khuyag
2024年02月4日
满意:清洁度、员工和服务、住宿条件和设施
Nice hotel to stay
Khuyag
2024 年 2 月入住 1 晚
Gi Dao - FOM 于 2024年02月9日 的回复
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,
8/10 还可以
Peter
2024年01月31日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Peter
2024 年 1 月入住 5 晚
Gi Dao - FOM 于 2024年02月2日 的回复
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
10/10 超赞
Ariunzaya
与家人出行
2024年01月31日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Our plan was to stay 2 weeks but we extended another 2 weeks. First time in phu quoc hotel treated us like we were at home. Service of the hotel was great also staff is excellent. Especially manager Tom helped us so much his kindness was way out of league, also kid zone staffs are so kind. Also food and location were excellent. I hade a great almost 1 month of time here in Wyndham Grand hotel. Thank you so much we will be back next year.
Ariunzaya
2024 年 1 月入住 14 晚
Gi Dao - FOM 于 2024年02月2日 的回复
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
10/10 超赞
Youngseok
与家人及幼儿出行
2024年01月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
집기들이 좀 오래되긴 했지만… 전체적으로 쾌적한 숙박이었습니다..
음식이야 향신료 때문에 호불호가 있었지만 저는 괜찮았습니다… 빈원더스접근성이 너무 좋네요…
Youngseok
2024 年 1 月入住 4 晚
Gi Dao - FOM 于 2024年01月28日 的回复
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
10/10 超赞
Nasanbuyan
与家人出行
2024年01月25日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nasanbuyan
2024 年 1 月入住 17 晚
Gi Dao - FOM 于 2024年01月26日 的回复
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
10/10 超赞
Tsolmon
与家人出行
2024年01月24日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice place
It was amazing time
Tsolmon
2024 年 1 月入住 2 晚
Gi Dao - FOM 于 2024年01月24日 的回复
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
10/10 超赞
KINJI
2024年01月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
遊ぶ場所が近い
KINJI
2024 年 1 月入住 6 晚
Gi Dao - FOM 于 2024年01月20日 的回复
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
10/10 超赞
MICHAEL AND OLANREWAJU
与家人出行
2024年01月13日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent place to stay
We had an amazing time at the Wyndham. The reception staff were very friendly and very accommodating. We got extra beds in our rooms without charge. The free airport shuttle was a blessing. This is definitely the place to stay in Phu Quoc. The hotel had free shuttles to VinWorld and Gramd world. The free breakfast buffet was excellent. We would recommend the hotel anytime. Good value for money. They also did not take incidental deposit like most hotels. Thank you.
MICHAEL AND OLANREWAJU
2024 年 1 月入住 3 晚
Gi - Front Office Manager 于 2024年01月15日 的回复
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
10/10 超赞
Sean
2024年01月8日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great room, bad breakfast.
We booked a suite and it was fantastic. Very comfortable and a pleasure to stay in. Hotel is huge with over 1000 rooms, so large concourses. The breakfast was sub par. There were limited choices for a non Asian palate.
Sean
2023 年 12 月入住 5 晚
Gi - Front Office Manager 于 2024年01月9日 的回复
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
10/10 超赞
Chan Nghi
2024年01月7日
满意:清洁度、员工和服务、住宿条件和设施
Chan Nghi
2024 年 1 月入住 2 晚
Gi - Front Office Manager 于 2024年01月9日 的回复
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
2/10 糟糕
M.M
2024年01月6日
M.M
2024 年 1 月入住 2 晚
Gi Dao - FOM 于 2024年01月28日 的回复
Xin chao,Warm greetings from Wyndham Grand Phu Quoc.Thank you for your precious comment. We always try to improve our service and facilities day by day, therefore, your comment is a great motivation for us to keep moving forward. Could you share a bit more details so that we can find a solution for your issue?Moreover, please kindly accept our sincere apology for any inconvenience may cause, and we believe that you will definitely experience a better difference at our hotel in the next trip.We are looking forward to welcoming you back.Best Regards,
10/10 超赞
JooSung
与家人出行
2024年01月5日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
JooSung
2023 年 12 月入住 4 晚
Gi - Front Office Manager 于 2024年01月9日 的回复
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
10/10 超赞
Anat
2024年01月3日
Anat
2023 年 12 月入住 4 晚
Gi Dao - FOM 于 2024年01月24日 的回复
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
10/10 超赞
Kim-Uyen
2023年12月29日
满意:清洁度、员工和服务、住宿条件和设施
Kim-Uyen
2023 年 12 月入住 4 晚
Gi - Front Office Manager 于 2024年01月1日 的回复
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
10/10 超赞
Milan
2023年12月23日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful luxury hotel
Brand new beautiful luxury hotel - I booked Grand Suite Ocean View = truly amazing.
Walking distance to Grand World entertainment park. Great pool & nice beach.
Milan
2023 年 12 月入住 4 晚
Gi - Front Office Manager 于 2023年12月25日 的回复
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
2/10 糟糕
Frederik
2023年12月18日
Frederik
2023 年 11 月入住 2 晚
Front Office Manager 于 2023年12月20日 的回复
Dear Frederik,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Wyndham Grand Phu Quoc
10/10 超赞
Miae
2023年12月4日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Miae
2023 年 11 月入住 7 晚
Gi - Front Office Manager 于 2023年12月11日 的回复
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
2/10 糟糕
Azamat
2023年11月30日
不满意:清洁度、员工和服务、住宿条件和设施
Different policies from Expedia and hotel. Hotel wants to book direct. Also asking extra charge.
Azamat
2023 年 11 月入住 4 晚
Tu Tan Phat (Mr.) 于 2023年12月13日 的回复
Xin chao,Warm greetings from Wyndham Grand Phu Quoc.Thank you for your precious comment. We always try to improve our service and facilities day by day, therefore, your comment is a great motivation for us to keep moving forward.Moreover, please kindly accept our sincere apology for any inconvenience may cause, and we believe that you will definitely experience a better difference at our hotel in the next trip.We have revised the system section. Therefore, if you make a new similar booking, the child surcharge will no longer arise.We hope you will consider removing this review, so we have the opportunity to have better policies for future bookings.We are looking forward to welcoming you back.Best Regards,
10/10 超赞
JI HUN
与家人出行
2023年11月15日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
깨끗하고 직원들 모두 친절합니다
시설, 수영장, 비치 모두 만족해요
JI HUN
2023 年 11 月入住 2 晚
Front Office Manager 于 2023年11月16日 的回复
고객님께,저희 호텔에 대해 좋은 평가를 해주셔서 감사합니다. 머무시는 동안 즐거운 시간이 되셨다니 저희도 기쁘게 생각하며, 조만간 다시 뵐 수 있기를 바랍니다.감사합니다.Wyndham Grand Phu Quoc
10/10 超赞
dongmin,adachi-ku
与配偶出行, 团体旅客
2023年09月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
One of the best hotel in the Phu Quoc.
dongmin
2023 年 8 月入住 4 晚
Wyndham Grand Phu Quoc 于 2023年09月4日 的回复
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day. Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday. We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
10/10 超赞
TRAN Van
与配偶出行
2023年08月12日
满意:服务设施
Très bien
TRAN Van
2023 年 8 月入住 4 晚
Wyndham Grand Phu Quoc 于 2023年08月21日 的回复
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day. Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday. We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
10/10 超赞
Phi
与家人出行
2023年07月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good viewing
Phi
2023 年 7 月入住 3 晚
Wyndham Grand Phu Quoc 于 2023年08月8日 的回复
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day. Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday. We are looking forward to welcoming you soon.Warming regards,
8/10 还可以
Tiew how
2023年07月9日
满意:清洁度、员工和服务、住宿条件和设施
Tiew how
2023 年 6 月入住 3 晚
Wyndham Grand Phu Quoc 于 2023年07月12日 的回复
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day. Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday. We are looking forward to welcoming you soon.Warming regards,
10/10 超赞
jungwon
与家人出行
2023年05月12日
满意:清洁度、员工和服务、住宿条件和设施
good front desk service
jungwon
2023 年 5 月入住 2 晚
Tu Tan Phat (Mr.) 于 2023年05月14日 的回复
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day. Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday. We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc.
10/10 超赞
Cuong
与家人出行
2023年04月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean, good service, good food, reasonable price.
Cuong
2023 年 4 月入住 1 晚
Tu Tan Phat (Mr) 于 2023年05月12日 的回复
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day. Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday. We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc.
10/10 超赞
Wonjin
2023年04月25日
Wonjin
2023 年 4 月入住 2 晚
Tu Tan Phat (Mr.) 于 2023年04月27日 的回复
Xin chao,We would love to say many thanks to you for choosing VinOasis Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day. Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday. We are looking forward to welcoming you soon.Warming regards,VinOasis Phu Quoc.
10/10 超赞
KOTOKO
2023年04月24日
KOTOKO
2023 年 4 月入住 2 晚
Tu Tan Phat (Mr.) 于 2023年04月27日 的回复
Xin chao,We would love to say many thanks to you for choosing VinOasis Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day. Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday. We are looking forward to welcoming you soon.Warming regards,VinOasis Phu Quoc.