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"Good breakfast. Lots of options. It is like a home away from home"

"The staff here are extremely welcoming. On my arrival I was given a refreshing drink whilst waiting to check in which was great after many hours of travel. I was also given a map by one of the reception staff who also marked out places of interest. He also showed me where I could by a local sim card. My room was nice and clean with all the usual amenities. I also had breakfast included. There was a good range of hot and cold food including freshly made eggs and pho cooked on request. Hotel is in a great location in the old quarter, walking distance to popular attractions such as the puppet show, lake and train street. So far I have enjoyed my stay and will happily return. "

"The hotel is in a great location within walking distance to many things, our room was beautiful large and spacious. The staff were amazing, very helpful and welcoming. They were kind enough to store our luggage while we went up to Halong Bay for our overnight cruise so we didn’t have to take everything with us. Highly recommended this hotel and would stay there again. "

"Throughly enjoyed my time staying here. Staff were very professional and lovely hotel facilities "

"Great place to stay. Staff were wonderful and the dining is delicious. We love it here."

"Great room, excellent breakfast and service overall and Kylie Kieu Anh was very helpful and wonderful "

"We booked the Lotus Boutique Hotel for three nights initially at the start of our Vietnam family holiday. Travelling with a group of seven including a toddler of 21 months, two rooms here were ideal. The hotel organised an airport transfer for is at a very reasonable price. Jennie, the manager could not be more accommodating, organising a street food tour which I highly recommend. She also organised our train tickets together with a cruise on Halong Bay. We also had laundry done at a very reasonable price. As far as value for money is concerned, we received outstanding value for money. The breakfast was good, the wifi was very good.I highly recommend the Lotus Boutique Hotel and would definitely return here if staying in Hanoi again. The location is outstanding."

"The hotel was pretty much exactly as the pictures show. Breakfast was incredible, the staff were kind and helpful, and the spa, restaurants, and sky bar were wonderful. We paid for one of the cheapest rooms here, and while the actual room was modest in size and did not have much view, we thought we got a great value for the money (you can pay for a larger room if that'simportant). Location is right in Old Quarter with easy walkability. Airport transfer was simple even with a later arrival. "

"Service exceptionnel du personnel, installations propres et petit-déjeuner incroyable ! Nous avons séjourné ici pour notre dernière nuit au Vietnam après avoir voyagé pendant 3 semaines et c'était un vrai régal. Je me sentais malade à mon arrivée et le personnel a été incroyablement compréhensif et serviable ! Ils ont fait d'excellentes recommandations et m'ont aidé à me sentir mieux. Je recommande vraiment de séjourner ici !"