I loved the property and its location. We’ll definitely book again. The staff was very lovely, it is the management I have huge problems with.
1. Our microwave was broke , so the maintenance guy helped. He didn’t give up and on the 3 unit, he had found one that worked! He was on the phone with the owner and it was the owner who was rude and told me if I didn’t like it there I should leave. All I asked was to be moved to a room with working appliances AS ADVERTISED and was told by the OWNER that the hotel was full (it was not, parking lot very empty and I only saw one other hotel visitor) and told me to leave. Luckily the maintenance worker was very patient and found us a working microwave.
2. NO POWER for entirety of Saturday. We stayed Friday to Sunday, so the ONLY full day we had there was no power. It was the municipality doing PREVIOUSLY ANNOUNCED work, but OWNER did not post any notices on OUR floor (2nd) which also houses the hotel office. Only notice was next to the elevator on the THIRD floor. We were not notified by hotel when we booked a week ago, not notified at check-in, no notice WHATSOEVER. Completely unacceptable.
Aside from that, the location is good and the room was nice once we got a working microwave.