Nice hotel to relax. Spa service is great . Far from the time, so driving car is more convenient.
Breakfast is great and healthy.
Yuk Ha
2024 年 6 月入住 4 晚
10/10 超赞
Enzo
2024 年 4 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
Enzo
2024 年 4 月入住 2 晚
10/10 超赞
Wing Lam
2024 年 3 月 7 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wing Lam
2024 年 3 月入住 1 晚
10/10 超赞
terry
与配偶出行
2025 年 7 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This whole experience was amazing. The room was spacious and very clean. My wife loved it. The food was pretty good we had no complaints. The staff were amazing and very friendly. Will definitely come back again.
terry
2025 年 7 月入住 6 晚
10/10 超赞
Carla
与配偶出行
2025 年 6 月 10 日
满意:清洁度、服务设施、住宿条件和设施
Carla
2025 年 5 月入住 13 晚
10/10 超赞
Devorah
2025 年 5 月 25 日
Devorah
2025 年 5 月入住 2 晚
10/10 超赞
Taha
与配偶出行
2025 年 4 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean nice
Taha
2025 年 4 月入住 3 晚
6/10 一般
Anthony
与配偶出行
2025 年 4 月 3 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
The gardens are immaculate and the location's serenity a rarity in Phuket - amazing. Sadly service is woeful from inconsistency at breakfast through to random housekeeping - well below 5* standards. Also these are not villas - they are an ok sized ground floor room. Do not understimate the comments re bugs!! Insufficient "fogging" etc means that in the garden part of your "villa" you will get severely bitten!! These are v uncomfortable but luckily do heal in a couple of days
Anthony
2025 年 3 月入住 8 晚
8/10 还可以
Uwe Martin,Mosbach
与配偶出行
2025 年 3 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Das Hotel ist sehr schön angelegt und auch stylisch. Das Zimmer und die Terasse wirklich toll. Auch der Poolbereich, obwohl das Grundstück in diesem Bereich sehr schmal ist. Frühstück war auch sehr lecker. Einziger Nachteil war der teils späte Zimmerservice trotz Beschwerde beim Hotelmanager.
Uwe Martin
2025 年 3 月入住 12 晚
10/10 超赞
Rosie
与配偶出行
2025 年 3 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had an incredible stay here, unfortunately it was only for one night before we flew home but wish we could have stayed longer! The hotel is beautiful, the room was stunning and we were even upgraded to a pool room. The food was good but the beach was the absolute highlight for us. One of the best beaches we visited in Thailand. So quiet, untouched and beautiful!
Rosie
2025 年 3 月入住 1 晚
10/10 超赞
Sokaina
与配偶出行
2025 年 3 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My stay at Meliá Phuket was an unforgettable experience. I went with my husband for our honeymoon, and the ambience of the hotel was very calm and romantic, perfect for the occasion. The staff was very polite and always attentive to our needs. Also, the breakfast options were varied, making each morning special. The hotel is very clean, which we truly appreciated. The only downside was the mosquitoes, but overall, our stay was amazing. We would definitely recommend it!
Sokaina
2025 年 2 月入住 8 晚
8/10 还可以
Rene
与配偶出行
2025 年 2 月 8 日
满意:清洁度、服务设施、住宿条件和设施
Very nice rooms and nicely structured property.
Personnel is very friendly but needs some training in terms of service, attentiveness, and attention to detail.
E.g. we were never introduced to the special dinner menu (not mentioned in their app nor anywhere else on the multiple ad posters and panels or in the digital menu of the Restaurant) only by asking if they offer any fish or seafood, where were introduced to this special menu, I don't understand how you cannot promote this or at least simply tell guests such menu is existing.
Room service took more than 1.5h for delivery.
The offered application for services is not monitored properly and requests are simply overlooked and need to be placed again via Phone. Not a big deal but either you offer an app service and deliver, or you just stick to classical phone service.
However, our request for additional water was always fulfilled and also other direct orders were taken care of instantly.
Beach beds with "used look", tables on the beach beds are not useable as the wooden parts are distorted so that you cannot place your glass. Glassware at the pool is plastic (which is fine) but pretty outworn.
Overall we had a good stay but the Level of service is lacking behind other 5* properties which can be easily solved by some additional training and some attention to details/renewing glasses, tables etc.
Rene
2025 年 2 月入住 5 晚
10/10 超赞
DAVID
与配偶出行
2025 年 2 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Had a really nice time. The beach, room, and staff are definitely thr highlights. Will return.
DAVID
2025 年 2 月入住 3 晚
10/10 超赞
Reshma
与配偶出行
2025 年 1 月 4 日
满意:清洁度、员工和服务、服务设施
Beautiful property with such hospitable staff
Reshma
2024 年 12 月入住 3 晚
10/10 超赞
Dotun
2024 年 12 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Good
Dotun
2024 年 12 月入住 2 晚
6/10 一般
真实旅客
2024 年 12 月 17 日
不满意:员工和服务
At check-out, no one assisted with carrying the luggage, and when getting into the car to leave, there was also no assistance with the luggage. I had called for a golf car for pick-up to lobby check out, and the customer service representative said it had arrived. However, when I walked down there was no one here!
真实旅客
2024 年 12 月入住 1 晚
10/10 超赞
Nicole
与家人出行
2024 年 12 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was a very nice hotel loved it
Nicole
2024 年 11 月入住 6 晚
6/10 一般
Mercy
2024 年 12 月 1 日
满意:服务设施,员工和服务
Breakfast service was good . The beach area is quiet which is a plus. Lots of activities for kids and pool options. Service at the spa was good. Overall an okay stay but you can get a better stay at other hotels for this price.
Mercy
2024 年 11 月入住 2 晚
10/10 超赞
Joseph V
2024 年 11 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This place is unbelievable! Best place in Mai Khao by far. Like luxury south beach!
Joseph V
2024 年 11 月入住 2 晚
10/10 超赞
Rodrigo
2024 年 10 月 27 日
Rodrigo
2024 年 10 月入住 1 晚
10/10 超赞
John
2024 年 10 月 20 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
John
2024 年 7 月入住 1 晚
10/10 超赞
Leo
与配偶出行
2024 年 10 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful resort for vacation connecting to the Mai Khao beach where we saw the most amazing sunset during stay. 20 mins by car to the Phuket airport, hotel and room are really great. Not a place with convenient shopping but definitely a Top place if you are looking for a peaceful and memorable staycation. Will come back next time.
Leo
2024 年 9 月入住 2 晚
8/10 还可以
STEFFEN
与配偶出行
2024 年 9 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Gute Unterkunft, weite Fahrwege zur Stadt, leider sehr schlechtes Wetter, kann die Unterkunft nichts dafür
STEFFEN
2024 年 9 月入住 8 晚
8/10 还可以
Ailey
团体旅客
2024 年 7 月 3 日
满意:员工和服务、服务设施、住宿条件和设施
The overall stay was OK, the room is spacious, with a little pool and outdoor bathtub and the breakfast was very good. We enjoyed few hours in the public pool with drinks. We were served by a girl who is always helpful and sweetly during our breakfast time. However, the shower room opens to the pool area without door. Mosquitos, flies, and other bugs can go to the washroom area though the shower room. I could see many bugs in my bedroom in the evening and I woke up very very early around 5:30 am because a cicadidae flied inside so I cant feeling relaxing enough during my stay. Hotel may think about how to minimise insect comes.