We went as a family with a 5 year old. Pros - friendly staff, clean, pool open long hours (7am-9pm) and loungers always available. Very good location once you're at the bottom of the short, steep hill. Suggested Improvements but didn't impact overall holiday- breakfast gets repetitive and not much choice for vegetarians unless you're ok with mixed vegetables. Good AC in the rooms but if you feel warm at night there's only thick duvets, no option of thin covers. Kids club is really relevant for maybe up to 3 year olds. The shuttle is every hour and takes less than 2 minutes to get to the beach area - it may be more useful if it goes towards Kata road and can pick people up from bottom of the hill more frequently. Maybe hotel could have themed dinner nights to vary the menu as there's only 1 restaurant on site with a la carter menu
Things to note:
- No decaf options on tea or coffee.
- Some breakfast items you have to ask behind the cooking station e.g bacon and paratha.
-The hill is steep and in the heat you'll want to jump in the pool at the end
- Beach is lovely and sandy but watch out for the jellyfish
- Exchange rates are better in Thailand. Carry enough funds for first day you arrive maybe. On the bottom of hill there's a exchange booth with excellent rates.
-SUV Taxi from Phuket airport costs about 1000bt and takes 1.5hrs to get to hotel.
-4x500ml water bottles provided free of charge in room everyday
-Iron,Robes,slippers provided
-use Mosquito repellent at night
Reena
2024 年 3 月入住 12 晚
10/10 超赞
william
与家人出行
2024年03月26日
满意:清洁度、员工和服务、住宿条件和设施
Fantastic size of rooms with all mod cons...high standard of cleanliness and the attitude of the staff is above and beyond....
william
2024 年 3 月入住 18 晚
10/10 超赞
Michael
与配偶出行
2024年03月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My wife and i had the best time ,not only in the hotel but sharing fun and laughs with all the wonderful staff
Michael
2024 年 3 月入住 10 晚
2/10 糟糕
Toh Zhen
与家人及幼儿出行
2024年02月6日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The slope up to the resort is so steep that make heading to nearby attractions a hassle despite the indicated short distance. Facility was old and the room was not soundproof. Bad wifi reception from some room location. Was given a room that was not scenic and no decorations despite stating that it was for special occasion. Booking by another friend with no remarks received welcome decorations. The reception was sarcastic when we raised this issue.
Toh Zhen
2024 年 2 月入住 4 晚
6/10 一般
ElijahandMelanie
与家人及幼儿出行, 与家人出行, 团体旅客
2024年01月29日
满意:清洁度、员工和服务、服务设施
The staff were absolutely wonderful. We were treated very well and enjoyed perfect customer service during out stay. Our room was very nicely cleaned each day. We stayed here with our children and my wife's parents. The restaurant was excellent and the pool facilities and fitness center were very clean and nice. Our children enjoyed the Little Ocean play room and the provided children's activities. Our only recommendation to the property is to improve the condition of some of the garden view rooms. One of our garden view rooms was quite musty smelling and damp, and even after our return home, our suitcases and cloths retained the musty smell. Over-all we had a wonderful experience and would stay at this property again.
ElijahandMelanie
2024 年 1 月入住 5 晚
10/10 超赞
William
2024年01月24日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent service, friendly staff, great location. Nice happy hours (buy one get one free), good onsite restaurant but also very close to many good food options (walking distance to everything). 5 min walk to the beach.
William
2024 年 1 月入住 6 晚
10/10 超赞
Kimiko
与配偶出行
2024年01月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Incredibly welcoming and kind staff. When our pick up shuttles were late then they would call the tour company to ensure that they were still coming. The staff frequently checked to make sure our needs were being met. Very family friendly place. It is a place that I would revisit if we came back to Phuket
Kimiko
2024 年 1 月入住 4 晚
10/10 超赞
Muhammad Ali
与家人出行
2024年01月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was an amazing experience, would definitely recommend stay there.