No emergency telephone inside the room, low pressure water. Many small insects in the bed. Small spider found in the bed.
DANNY
2022 年 2 月入住 2 晚
4/10 很差
DANNY,SAN JOSE
2021年10月7日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
No hangers, towels are untidy, bathroom untidy, lot of ants and small insects in the bed. Room #2 where i stayed and i dont know about other rooms.
DANNY
2021 年 10 月入住 3 晚
10/10 超赞
Olivia
商务旅客
2020年10月15日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Accommodating staff and crew
I had a pleasant stay in this hotel for 11 days. The room is clean and the hotel's staff and crew are efficient and accommodating.
Olivia
2020 年 9 月入住 11 晚
2/10 糟糕
真实旅客
2018年05月18日
不满意:住宿条件和设施,员工和服务
Its not in Naga but in Pili Camarines Sur. Information provided to Expedia was false. It is 5.5 km from town proper. Called the hotel to send us location but the reception said she doesn’t have celphone load. Location is very hard to find and isolated with no restaurants or store. Took us 2 hours to find the place and just wasted our time. Staff are not helpful. Supervisor walked out leaving her staff deal with our problem. Cancellation charges was 70% of what we paid for the reservation. Will NEVER COME BACK AGAIN