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关于四骑士旅馆的点评

3 out of 5
四骑士旅馆
1301 North Hwy 377, Pilot Point, TX

点评

8.2

很好

10 分 - 超赞。31 条好评，共有 85 条点评" "
8 分 - 还可以。36 条好评，共有 85 条点评" "
6 分 - 一般。14 条好评，共有 85 条点评" "
4 分 - 很差。4 条好评，共有 85 条点评" "
2 分 - 糟糕。0 条好评，共有 85 条点评" "

8.6/10

清洁度

8.8/10

员工和服务

6.4/10

服务设施

7.8/10

住宿条件和设施

点评

8/10 还可以

Jeffrey

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Pleasantly surprised Our room had been renovated and had laminate floors. The bathroom also had some upgrades. Front seat was pleasant and welcoming on arrival.
2019 年 11 月入住 1 晚

6/10 一般

真实旅客

与家人出行
不满意：客房舒适度，住宿条件和设施
Just barely OK
Very rundown looking and signage old...room was OK but old, despite the photo the room itself was musty and lots of walls and caulk that needed repair or replace. Tub old, AC old. Overall, OLD. The beds were awful, hard and very squeaky. Stained sheets and very thin blanket. Trash was removed each day but beds not made??? Guy at the desk was nice to bring us extra coffee though... feel the quality did not justify the $$$
2019 年 11 月入住 2 晚

10/10 超赞

Janey

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 11 月入住 1 晚

8/10 还可以

真实旅客

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
older property, however very clean and comfortable.
2019 年 11 月入住 1 晚

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Had there been other choices in the area I would have chosen differently
2019 年 10 月入住 3 晚

8/10 还可以

Kenneth

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Package
Spacious clan room with great bed with easy parking access
2019 年 10 月入住 1 晚

6/10 一般

Ken

与配偶出行
满意：员工和服务，清洁度
不满意：住宿条件和设施，服务设施
This property is dated. The motel is in a small town and has limited activities in the surrounding area. The office is closed overnight and has a drop box to leave your key in If it’s not open when you depart. We had to use the box because we left at 8:20am and the office was not open. Suppose to open at 8am. I personally am not use to staying in such a small quaint place.
2019 年 9 月入住 1 晚

6/10 一般

真实旅客

满意：员工和服务，清洁度
2019 年 9 月入住 3 晚
Four Horsemen Management 于 2019年09月20日 的回复
Thank you for your review, we greatly appreciate it!

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
we would like to see more parking for trailers, like boats ect. for the money it was a good deal.
2019 年 8 月入住 3 晚
Four Horsemen Management 于 2019年09月4日 的回复
Thank you for staying with us and your review, we greatly appreciate it! We currently have truck and trailer parking on both sides of our facility in order to allow guests to stay hooked to their trailers. If you happen to stay with us again feel free to ask us where the best parking is to stay hooked to trailer and we will happily guide you to the best spot. Once again thanks for staying with us and we greatly appreciate the review!

6/10 一般

真实旅客

满意：员工和服务，清洁度
The room was clean but the bed was just ok No ice machine had to go to the store. Ext door.
2019 年 8 月入住 1 晚
Four Horsemen Management 于 2019年08月12日 的回复
Thank you for your feedback, we greatly appreciate it! We currently do not have an ice machine on site, whenever a guest asks for ice we direct them to the gas station next door and to provide the room number and they bill us directly.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
We needed a place to sleep and the price was good and the beds were comfortable.
2019 年 7 月入住 2 晚
Four Horsemen Management 于 2019年07月19日 的回复
Thank you for staying with us! We greatly appreciate your feedback!

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 7 月入住 2 晚
Four Horsemen Management 于 2019年07月13日 的回复
Thank you for your feedback, we greatly appreciate it!

4/10 很差

真实旅客

带宠物出行, 与配偶出行
满意：清洁度
不满意：住宿条件和设施，服务设施
The room was very nice and clean. But they didn’t have a restaurant, bar, and free breakfast. That they said they had
2019 年 6 月入住 1 晚
Four Horsemen Management 于 2019年06月27日 的回复
Thank you for staying with us, we greatly appreciate it! We apologize but our restaurant area is currently going through a remodeling phase. We hope to see you again.

6/10 一般

真实旅客

2019 年 6 月入住 5 晚
Four Horsemen Management 于 2019年06月18日 的回复
Thank you for your feedback, we greatly appreciate it!

8/10 还可以

Diana

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 5 月入住 1 晚
Four Horsemen Management 于 2019年06月1日 的回复
Thank you for your feedback, we greatly appreciate it! Thanks for staying with us!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
2019 年 3 月入住 1 晚
Four Horsemen Management 于 2019年04月1日 的回复
Thank you for your review, we greatly appreciate it! We hope to see you again!

10/10 超赞

Bri，USA

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Big room and soft couch. Was a cozy setting. Made you feel like home.
2019 年 3 月入住 1 晚
Four Horsemen Management 于 2019年03月22日 的回复
Thank you for your review, we greatly appreciate it! We hope to see you again!

8/10 还可以

Terry，San Antonio

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good rates. The rooms were decent. They smelled fresh and clean.
2019 年 3 月入住 2 晚
Four Horsemen Management 于 2019年03月18日 的回复
Thank you for your review, we greatly appreciate it! We hope to see you again!

10/10 超赞

Candace

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
love pilot point
awesome
2019 年 2 月入住 1 晚
Four Horsemen Management 于 2019年02月19日 的回复
Thank you for your review, we greatly appreciate it! We hope to see you again!

8/10 还可以

Ashleigh

满意：清洁度、员工和服务、客房舒适度
2019 年 1 月入住 1 晚
Four Horsemen Management 于 2019年01月30日 的回复
Thank you for your feedback, we greatly appreciate it!

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
It was a nice little hotel. We got 2 king sized beds and stayed 2 nights. The gentleman at the front office was very nice. We were arriving late so he met us after hours to give us the key. The room was pretty big and had pictures of Indians with quotes of wisdom. I loved it and would definitely go back. It was nice and quiet too.
2018 年 12 月入住 2 晚
Four Horsemen Management 于 2019年01月5日 的回复
Thank you for your feedback, we greatly appreciate it! We are glad you enjoyed your stay!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 12 月入住 1 晚
John 于 2018年12月30日 的回复
Thank you for your review. It is always our pleasure having you stay with us.

10/10 超赞

TrishWilson，Coupland, Texas

满意：清洁度、员工和服务、住宿条件和设施
Vinyl flooring is the best; no nasty carpet! Very clean beds! Very clean room! Comfy beds. Each bed was different, but both were comfy! Bedding was very clean and comfy! Microwave, Keurig and Refrigerator all clean and in working order. A/C and heat worked great...yes...this is normal for December in Texas. My first complaint would be that the towels didn't smell clean. Every one smelled like they were left in the washer at some point and got moldy. (They need bleach! Not disinfectant, bleach.). My other disappointment is that I probably won't ever get to stay here again, though I would totally find something in the area to do, just to come back! I HIGHLY RECOMMEND this place. I'm positive that the towel issue will be tended to, because those folks are awesome! I should have mentioned it to them, but I was leaving to attend my son's funeral.
2018 年 12 月入住 1 晚
John 于 2018年12月28日 的回复
Thank you for the kind review. I am very sorry that you did have an issue with the towels. We currently just ended our towel service with a national provider on 12/26/18. We will be doing towels back in house. It was our pleasure having you stay with us.

10/10 超赞

Steve

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 10 月入住 1 晚
Four Horsemen Management 于 2018年10月19日 的回复
Thank you for your feedback!

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Close to our destination. Nice and clean. Owners are very nice and friendly. Easy access to Aubrey, Texas.
2018 年 9 月入住 1 晚
Four Horsemen Management 于 2018年09月11日 的回复
Thank you for your feedback, we greatly appreciate it!

10/10 超赞

Kay

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
It was really nice on the inside. The bed was perfect. My only complaint was I needed more coffee. There was a keurig in the room but only enough for one cup for both days I stayed there😏
2018 年 8 月入住 2 晚
Four Horsemen Management 于 2018年09月7日 的回复
Thank you for your feedback! I apologize for your issue, our housekeepers are supposed to restock the coffee when they refresh the rooms (as long as there isn't a do not disturb sign on door) for multiple night guests, we will look into this issue. Thank you again for your feedback it is greatly appreciated!

10/10 超赞

Lacresha，Kent, WA

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
My room was spacious, clean and the staff is friendly!!
2018 年 8 月入住 1 晚
Four Horsemen Management 于 2018年08月21日 的回复
Thank you for your feedback, it is greatly appreciated!

4/10 很差

真实旅客

满意：员工和服务
It was nothing like they had on internet its a motel unless lodge is motel in texas
2018 年 8 月入住 3 晚

10/10 超赞

Annette

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice place to stay. Italian restaurant across the street. Quiet little town withouthavin to go all the way into Denton
2018 年 8 月入住 1 晚
Four Horsemen Management 于 2018年08月12日 的回复
Thank you for your feedback, we greatly appreciate it! We hope to see you again!

6/10 一般

真实旅客

满意：员工和服务
不满意：客房舒适度
We needed a place close to a home build we are doing in the area. This was the closest location, however, it was not what we expected. It's more for families going fishing and enjoying a vacation. Not for folks who need wi-fi and more business-related amenities.
2018 年 8 月入住 1 晚
Four Horsemen Management 于 2018年08月8日 的回复
I apologize your stay did not meet expectation, we strive to make every guests experience the best we can. Our internet is line of sight unfortunately and at times it can be intermittent at best due to the heat and any other weather we may be experiencing, we apologize once again.

8/10 还可以

Linda

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Enjoyed our stay at the motel.
The motel was clean, wonderfully located for our needs, and you couldn't beat the price!
2018 年 5 月入住 3 晚
Hotel Management 于 2018年06月4日 的回复
Thank you for staying with us! We are glad you enjoyed your stay!

8/10 还可以

真实旅客

满意：住宿条件和设施，清洁度
2018 年 5 月入住 2 晚
Four Horsemen Lodge 于 2018年05月24日 的回复
Thank you for your review, we greatly appreciate it!

6/10 一般

真实旅客

满意：客房舒适度，员工和服务
不满意：住宿条件和设施
It’s more of a motel for fishing/horse stuff in the area, and much of it is devoted to semi-permanent residents.
Four Horsemen Lodge 于 2018年04月10日 的回复
Thank you for your feedback, we greatly appreciate it. Pilot Point is big for horses and fishing so we do tend to get a lot of guests due to those reasons but we try to cater to everyone as much as possible. I am thinking that the semi-permanent residents you are referring to are the apartments in the back which have been converted to apartments and are owned and operated separately. Once again thank you for your feedback!

6/10 一般

LANA

满意：员工和服务
不满意：客房舒适度，清洁度
Disappointed!
Four Horsemen Travel Lodge 于 2018年04月4日 的回复
Thank you for your feedback! I apologize that you were not satisfied with your stay, we try our best to make sure all guests are satisfied when they leave. We have gone through all of our rooms and fixed the items that you brought to our attention. We appreciate all feedback good or bad and take action to fix the necessary items.

8/10 还可以

Lori L

满意：客房舒适度，员工和服务
Four Horsemen Travel Lodge 于 2018年04月4日 的回复
Thank you for your feedback!

8/10 还可以

Erinn

满意：住宿条件和设施，清洁度
不满意：客房舒适度
Four Horsemen Travel Lodge 于 2018年04月4日 的回复
Thank you for your feedback!

6/10 一般

Tonia，Paola, KS

满意：客房舒适度，清洁度
Old, but clean
We had a couple of activities planned in Pilot Point so really preferred to stay in Pilot Point rather than 20-30 minutes away. The Four Horseman is an older place, but it’s clean and comfortable. Pretty pricey, but worth it if you want to stay nearby.
2018 年 3 月入住 1 晚
Four Horsemen Travel Lodge 于 2018年04月4日 的回复
Thank you for your feedback! We are in the process of updating the rooms.

10/10 超赞

sergio

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 2 月入住 3 晚
John 于 2018年03月4日 的回复
Thank you for your stay with us.

8/10 还可以

Keith，Oklahoma

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
I Would Stay Here Again
The room was spacious, comfortable, and clean. Amenities included a nice TV, microwave, small refrigerator, and a Keurig coffee machine.
2017 年 12 月入住 1 晚

8/10 还可以

Roy，Oklahoma

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Recommended
The room was spacious, comfortable, and clean. Amenities included a nice TV, microwave, small refrigerator, and a Keurig coffee machine.
2017 年 12 月入住 1 晚

8/10 还可以

Joe，Texas

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The room was spacious, comfortable, and clean. Amenities included a nice TV, microwave, small refrigerator, and a Keurig coffee machine.
2017 年 12 月入住 1 晚

8/10 还可以

Joe，Waco, TX

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
We’ve stayed here twice for Christmas. The rooms are not lavish but are comfortable and still quite nice.
2017 年 12 月入住 1 晚

8/10 还可以

sea

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Got in late but they called me before closing and arranged for me to access my key at a lock box at aconvenient location near the front office.
2017 年 12 月入住 1 晚

4/10 很差

Troy，Texas

满意：员工和服务
不满意：客房舒适度，住宿条件和设施
If you need to stay in the area , OK for the area
Was told it was recently remodeled, Fresh paint, new appliances (Ice Box/Microwave) , room good size. Beds are small (Full Size) one old mattress on top of wood base very noisy when rolling over if you have room. Bathroom was good size and fresh paint . Old bath tub control nob leaked everywhere when turned on, tub drain would not close all the way so no hot bath. Wi-Fi did not work the two days we where there you could log on and in 2 - 3 minutes it would disconnect you. Front desk had no answer for it..
2017 年 11 月入住 2 晚

6/10 一般

真实旅客

满意：清洁度、员工和服务、客房舒适度
The room was quaint but comfortable.
the only thing lacking was there was only one caffinated coffee
2017 年 10 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 9 月入住 1 晚

10/10 超赞

Kathy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
I would definitely return!
The room was very clean and spacious!
2017 年 9 月入住 1 晚

4/10 很差

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施
The only thing nice about the hotel was the bed. Staff is not available during thge day or night if you need anything. We contacted the front desk twice and never received a call back. One if the times it was due to another guest knocking on our doors and windows yelling at us. Will not ever stay there again...never.
2017 年 9 月入住 3 晚

8/10 还可以

Lonnie，Lubbock, TX

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel close to the lake
Didn't get in until 4 AM. The staff was very helpful and allowed a late check out so we could get a good nigh' rest.
2017 年 8 月入住 1 晚
John 于 2017年08月19日 的回复
Thank you for staying with us, it was our pleasure to have you here.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
2017 年 7 月入住 1 晚
John 于 2017年08月19日 的回复
Thank you for the review. It was our pleasure to have you stay with us.