Bicester Pingle Brook Open Space Hotels

"Came for a short stay had everything we wanted and was able to use the pool, sauna etc without paying any extra. Could have had more staff serving at the bar. Guy behind reception was great the room was clean comfortable and had everything we needed "

"The hotel was ideal for a stay overnight for us following a long flight from South America to Heathrow Airport and was on our route to home. The room was spotlessly clean; the breakfast good and the staff were very welcoming and helpful. The only problem we experienced was that the postcode for the hotel would not work in our Sat Nav from the airport."

"Excellent stay. Lovely staff. Clean and comfortable hotel "

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"We thoroughly enjoyed our stay in Christian and Stuart's home. It was so convenient for a local wedding and also for shops, restaurants and Bicester Village - which was an experience not to be missed.Communication with our hosts was clear, precise and helpful.We woukd be happy to return."

"I booked this property for almost one thousand euros, expecting suitable accommodation for four people who were in town for a professional installation. The experience was appalling from the very beginning.Upon arrival, we could not access the property. It took over an hour to reach anyone who could provide us with the key box code. Once we finally gained entry, the situation deteriorated further. The property was in an unacceptable and unhygienic state.The kitchen was ancient, with clear signs of rot, and should be completely renovated. Mold was present in every window throughout the property. The carpets were in a deplorable condition—heavily stained, torn, and clearly damaged by animals. The bathroom was in an appalling state, with human excrement on the edge of the toilet, a broken shower faucet, and rust covering the radiators.Although the beds appeared to be new and were the only clean items in the house, every room had a pervasive smell of damp and mold. Mold was even found growing under a mat. Every window in the bedrooms was affected by mold, and the entire property stank of dampness and decay. In my honest opinion, the property is completely unfit for human habitation; I would not subject an animal to these conditions.Despite the exorbitant price, we did not stay. We found mold in all the cooking facilities and on the pans in the kitchen. When we raised these issues with the management team, they refused outright to provide any refund, offering no explanation!"

"Property was exactly as described, good beds, decent shower, nice kitchen. Double, twin, and single rooms available plus a small double sofa-bed - cosy but no issues. Plenty of parking and well located for Bicester or Oxford. Host responded quickly and helpfully. Would recommend. "

"Car park a treck if you have items to carry. Digital key code would not work setting alarm off. Told to wait 45 mins for someone to come and re set until she remembered emergency key in cupboard in hallway. Flat lovely inside however bathroom lock was broken and no cold water coming through the shower scalding us. Reported but nonresponse. Fans on and off from building next door. When going out in the morning seeing the entrance in daylight was horrible. Bins and just not a safe looking place. Would not have allowed my daughter (22!) to go down on her own to meet uber delivery! Disappointed after a 5 hr journey. Like i said, inside is really nice. "

"We had a lovely weekend, plenty of space, clean and well furnished. We cooked a meal together, kitchen and diner are spacious and well organised. Very comfortable bedrooms. Parking at the rear of the property. Host very helpful. A short drive from the shopping village. Would recommend."