when we checked in at 3p, my spouse used the facilities in the room, the toilet would not flush, the staff offered us a plunger, and then never returned. we purchased a plunger. when we returned to the room that evening, we tried to use the toilet, but had to plunge it 3 or 4 times every use. the lights next to the bed had a broken switch and did not work, the room was very dark. the coffee pot had a dirty coffee pod in it. the tile in the bathroom had an inch of scum stuck in the grout. the alarm clock went off randomly in the middle of the night. three of the other rooms had pot smokers in them, whenever they opened their doors, we could smell the pot. saturday morning the toilet overflowed. we left it and the hotel. we are being charged for saturday night even though we did not stay. near the pool area, there is a purgola that is nearly falling down, and looked very dangerous. there was no coffee or cups in the room, i had to retrieve it myself. I have never stayed in such a horrible room in my life. it was so bad, filthy, unsafe, and we couldnt even shower because it was so nasty. we wanted to use the pool, but there was a plastic bag floating around in it, it has not been cleaned this season, and it was so nasty that we just we afraid to get in it.