Platanias Town Spa Hotel

"Excellent property, overall the staff are very kind and supportive. Excellent breakfast. The transportation from the hotel to Chania is definitely very helpful. We would go back for sure. "

"We had a good stay overall, with a few things worth noting. The staff were excellent. Petros handled a leak in our room brilliantly and upgraded us to a suite while it was fixed. The bar staff were also very attentive and friendly. The main downside was the spa setup. For a hotel marketed as a 5* hotel and spa, it was disappointing that all facilities come at an extra cost. The sauna and jacuzzi require a private booking (30 minutes, €25–30 per person). The jacuzzi was also only lukewarm and only seemed to heat up towards the end, which goes very quickly. It was also a shame the indoor spa pool was closed. I understand this is no longer advertised, but it would have made a big difference, especially in bad weather. That said, the massages were excellent and worth the €50–60 per person. The hotel is a mix of old and new. The older side shows wear, with stains on couches and cushions, but the beds were comfortable and housekeeping was great. The suite was lovely. I would recommend paying extra for newer rooms in the spa building. Breakfast had nice touches like local honey, also given as a check-out gift, but vegetarian options were limited. Indoor seating can be tight in colder months. Overall, great service but not quite a 5* spa experience."

"The staff were absolutely amazing. Very accomodating and personable. I would tecpmmend this hotel!! "

"Rooms are like Villas, bathroom, living room kitchen/dining area, then bedroom and large patio, all fantastic. Location was actually on the beach, could not be closer Shopping was a 2 mins walk to the main street with an abundance of restaurants. Free buffet Breakfast was good, and had poolside snacks and dinner here also because the food was so good. Our shower drain did not drain properly, that was my only complaint. All the staff seemed friendly but there was 1 guy in particular at the front desk that was exceptional, he was a local Greek guy, by the name of Kostas, who really took the time to make you feel welcome and took the time to write down all the best little places to go. Great worker and nothing was a bother to him. I would have this guy work for me anywhere."

"Very friendly staff. We were half board and the food was great."