Playa Brujas Hotels

"I stayed at Pueblo bonito Mazatlan for a week with my husband and toddler. Starting off wasn’t so good because we arrived at 10:30 pm and restaurants were closed so we ordered room service, we were starving from traveling all day and ordered about 2 plates each. The person on the phone for room service was so rude and said your ordering too much food and system says it’s only 2 people in ur room. We are going to charge you double for your room advice delivery fee. I was upset but front desk called them and cleared it up and it was fine. If I’m paying full price for a 4 year old to be there , she should be put in the system as another guest because this was an issue a few times….. so Pueblo bonito please do better as this causes a huge inconvenience. Aside from that, the entire trip was amazing. The restaurants on site were delicious, staff was amazing and our room was beautiful. It was a wonderful family vacation and we will be back! If you stay there you can go to the aquarium of Mazatlan for free! And it’s such a gorgeous aquarium and well worth visiting. Take an uber not a taxi! The uber is only $5! I highly recommend staying here, especially with kids as it’s very kid friendly. Get the all inclusive , it’s worth it. If you don’t have kids I wouldn’t suggest it because it’s very family friendly and you will prob get splashed while having a drink in the pool….. Pueblo bonito Pacifica in Cabo is an amazing adults only option that I have gone to before. "

"Had a great service from my waiter at the pool.great service from luis!!!and the rest of the guys"

"El servicio en recepción y en restaurante no fue amable "

"Great staff, clean room, great ocean view, definitely recommend and would stay here again. Right in the center of everything "

"Everyone was so Nice and Friendly , felt safe very clean "

"Excellent service "

"It has an onsite well known restaurant and a bakery. The pools were big, one with a swim up bar the other was an infinity pool looking over the ocean. Staff was respectful and kept our rooms top notch. I really thought the dehumidifiers in each room was very good choice and the mini fridge. I was content with the two water bottle they provided as courtesy every day. "

"Great job"

"Was great had problem with hot water they fixed right away cook stoves do not work great but we didn't cook anyway would definitely be back thankyou ."