El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only度假村卡曼海灘區

Q: El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only度假村是否設有泳池？

是，此住宿設有14 個室外泳池。

Q: 入住El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only度假村需要多少錢？

截至 2025 年 9 月 2 日，2 位成人於 2025 年 9 月 3 日入住El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only度假村 1 晚的價格低至 HK$3,569.11，未連稅及其他費用。價格為過去 24 小時內搜尋未來 30 日住宿的每晚最低房價，可能隨時變動。請 選擇日期 以查看最準確的價格。

Q: El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only度假村是否寵物友善住宿？

否，此住宿恕不接待寵物。

Q: El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only度假村的泊車位收費多少？

此住宿提供免費自助泊車及免費代客泊車服務。

Q: El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only度假村的登記入住時間是？

登記入住開始時間：15:00；登記入住結束時間：任何時間。

Q: El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only度假村的退房時間是？

退房時間為 12:00。此住宿有提供延遲退房服務，並酌量收費。

Q: El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only度假村是否有提供接駁車服務前往機場？

是，免費機場接駁車有提供服務 (按要求提供)。

Q: El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only度假村是否提供全包式禮遇？

是，此為全包式住宿。所有餐飲食品費用已包。

Q: El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only度假村位於哪裡？

此海濱酒店位於卡曼海灘，距離帕萊索海灘高爾夫球俱樂部 4.8 公里，而且距離尼克勞斯設計高爾夫球場和天堂海灘不到 10 公里。阿爾弗雷多·巴雷拉馬林博士植物園和希望聖殿和時間囊亦位於 10 公里內。

10/10 優異

Veronica

多人同遊

2025 年 8 月 23 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Beautiful property, friendly staff, rooms, iguanas, flora, beaches and sunsets! Just plan your trip and come see for yourself!!! We came in August and it was warm and beautiful

於 2025 年 8 月住了 4 晚

10/10 優異

Jaime

2025 年 8 月 20 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Our stay was beautiful and the property along w the food and staff absolutely amazing and our fantastic concierge Diego was superb! The best help and guide i could ever ask for! Whoever comes across this man just know youre in good hands! -Jaime Gonzalez II

於 2025 年 8 月住了 4 晚

8/10 不錯

Ebony

2025 年 8 月 7 日

讚好：職員與服務和住宿狀況

於 2025 年 8 月住了 4 晚

8/10 不錯

Melissa

2025 年 8 月 5 日

讚好：整潔度

I absolutely loved my stay at casitas. The property is huge and peaceful.

於 2025 年 7 月住了 3 晚

10/10 優異

Elias

2025 年 8 月 3 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Leticia was such a great host! And everyone was so friendly. We loved our stay

於 2025 年 7 月住了 3 晚

10/10 優異

Julie Anny Silva

伴侶同遊

2025 年 7 月 29 日

讚好：設施服務

Good

於 2025 年 7 月住了 5 晚

10/10 優異

Luis

伴侶同遊

2025 年 7 月 27 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Personnel, service and quiet.

於 2025 年 7 月住了 4 晚

10/10 優異

Jessica Ann

2025 年 7 月 9 日

讚好：職員與服務、設施服務和住宿狀況

I loved their professional yet welcoming appearance and demeanor. My driver Jesus Cruz was great and made sure I arrived at the El Dorado Resort in a safe and timely manner. Check in was a breeze, I loved the quality and amount of activities available to me at no extra cost and ease of scheduling. I could choose to slow down and relax or be busy and explore, best of both worlds! Food and drinks are top notch, and the variety of food available is unbelievable. I wish I could have tried something from every place! Traveling solo, I felt extremely safe the entire time on the property and when out on activities. My casita was beautiful. I had a swim up third from the beach. I booked a massage and water experience with the spa right near my casita. I highly recommend El Dorado Resort and Lomas Hospitality for more inclusive travel.

於 2025 年 7 月住了 3 晚

10/10 優異

Jessica

2025 年 7 月 3 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Loved all the options available. This is easily one of the TOP 5 resorts on Mexico 🇲🇽

於 2025 年 7 月住了 1 晚

8/10 不錯

Kaley

多人同遊

2025 年 7 月 1 日

讚好：整潔度和設施服務

Great if you just want to stay on property, eat, drink, and stay by the pool. Not great for beach time or adventure. Beaches have big ugly concrete blocks not far out in the water. Beaches often are rock or have a big drop before sand.

於 2025 年 6 月住了 5 晚

8/10 不錯

David

伴侶同遊

2025 年 6 月 30 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

I expected white sands and a beach close to our room The sargassum seaweed was excessive, and was continually being cleared ineffectively from the beach, which actually didn't exist and the view was marred by concrete obelisks presumably there to prevent further erosion. So that it was not possible to enter the sea from the resort

於 2025 年 6 月住了 7 晚

10/10 優異

Oscar Rodriguez

伴侶同遊

2025 年 6 月 28 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Excelente servicio

於 2025 年 6 月住了 4 晚

4/10 欠佳

Anna

伴侶同遊

2025 年 6 月 28 日

讚好：職員與服務

不滿：整潔度

Property has aged over the years. The staff is wonderful (bartenders, waiters, concierge) but the rooms need an upgrade and upper management could have been more helpful.

於 2025 年 6 月住了 4 晚

10/10 優異

Samuel

2025 年 6 月 23 日

於 2025 年 6 月住了 5 晚

6/10 一般

Brandy

伴侶同遊, 多人同遊

2025 年 6 月 20 日

不滿：整潔度和住宿狀況

We have been coming to this resort since 2012. Historically, it has been the resort to which we compare all other resorts. This time, however, our experience was not up to usual standards. We stayed in casitas (2702), and the main issue was that when we tried to fill the tub with water, it flowed out around the faucet. Maintenance said it was a leak in the wall, and they would have to break open the wall to fix it. Our stay this time was short, so we didn't want them to "repair" the faucet while we were there, but I am not sure we will be returning to Casitas on our next trip. The experience this time was not in proportion to the price for 4 days and 3 nights ($1800). Also, the air conditioner did not keep the room cool enough to sleep comfortably without sticking to the sheets. Finally, the rubber weather stripping around the glass door leading to the patio was falling off (probably why the room wouldn't cool). Our snacks were refilled on day 2, but not on day 3. We knew from previous visits that the beach was not the best, but this time, the beach was awful! It was covered in sargasso, and the smell was so strong in front of Casitas 26-28 that sitting on the palapas was unpleasant. In addition to the smell, the tiny bugs that live in seaweed were biting. The only beach area that could be used was in front of the presidential suites and the burger restaurant in El Royal. Food was not as good as it used to be. Four of 6 people in party got food poisoning.

於 2025 年 6 月住了 3 晚

10/10 優異

Alyssa Shay

2025 年 6 月 12 日

於 2025 年 5 月住了 7 晚

10/10 優異

Mari (Tulsa)

2025 年 6 月 2 日

讚好：整潔度、設施服務和住宿狀況

於 2025 年 5 月住了 4 晚

8/10 不錯

Hui Yon

家人同遊

2025 年 6 月 1 日

讚好：整潔度

Good if there is no seewwed

於 2025 年 5 月住了 4 晚

10/10 優異

Gina

商務旅客

2025 年 5 月 30 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Beautiful resort, never a dull moment.

於 2025 年 5 月住了 4 晚

10/10 優異

Cassie

伴侶同遊

2025 年 5 月 24 日

讚好：整潔度、設施服務和住宿狀況

The staff are wonderful! We had a swim out room at the Casitas area and thought it was absolutely worth it. I can’t find a single thing to be unhappy with. We both enjoyed the included day at Maroma Beach with the catamaran snorkel. That was some an awesome inclusion. The entire resort as well as the Lomas travel team and the staff at Maroma are so well organized and punctual. We had the best time!

於 2025 年 5 月住了 5 晚

10/10 優異

Eli

2025 年 5 月 21 日

讚好：整潔度、職員與服務和住宿狀況

Staff were amazingly friendly

於 2025 年 5 月住了 4 晚

10/10 優異

Candice

伴侶同遊

2025 年 5 月 4 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Wonderful service and beautiful property

於 2025 年 5 月住了 3 晚

10/10 優異

anthony

伴侶同遊

2025 年 4 月 23 日

讚好：設施服務和住宿狀況

If u want to experience real paradise then come here to the casitas el dorado definitely one of the best resorts in the world

於 2025 年 4 月住了 5 晚

10/10 優異

Licurgo

2025 年 4 月 22 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2025 年 4 月住了 2 晚

2/10 很差

Ross A.

伴侶同遊

2025 年 4 月 19 日

不滿：整潔度、職員與服務、設施服務和住宿狀況

Do not go here . There are so many beautiful alternatives. El dorado is a cynical money grab - the nastiest most uncaring staff ever. The view may be 5 star. The stay itself is 1 star . All they care about is collecting your money and treating you with rudeness , no compassion- no interest in your joy. They are ice cold. This is the most cynical money grab - false advertising. I’ve traveled all over the world. This is the single worst most unpleasant experience I have ever had. They don’t maintain the property. They are passionless. As one Canadian person said to me “my wife and I are not rich- we saved for 4 years to come here - we want to leave early - I’d pay more to get just one smile let alone help or recommendations. When I said “I’d love to know your favorite activities “ the response “look at the app. Pick something . We will see if reservations are available.” I hope the corporate owners are paying attention: it’s serious. Every person I met said they would NEVER RETURN. Two days in “paradise” and I left angry, disrespected, stressed , and deeply upset. Stay away. This place needs a company retreat and reflection on why they are in the business the are . You’ll be treated better waiting on hold with with AT&T for customer service, than to dare to ask for some pleasant interaction, let alone assistance. Everything about this place is shameful.

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El Dorado Casitas Royale, Catamaran, Cenote, All & More Inclusive - Adults Only度假村