Great location, can be a but noisy in the balcony but the room is quiet.
Miguel
於 2025 年 7 月住了 1 晚
10/10
The hotel is nice, really liked the location. Clean rooms, no water pressure issues or anything. What really put this over the top for us was the staff. They were absolutely fantastic. Had a rough day at the airport getting there and they upgraded our room to help make our stay a little better. Pablo at the front helped us with bags and recommendations, and had such an infectiously cheerful demeanor. He was wonderful. Staff at the bar were right on queue along with the desk and Pablo. Fantastic restaurant recommendations and great conversations with all of them. Upon leaving the other concierge let us know our transportation was at the corner and wheeled out our bags a couple of blocks to the airport transfer. I’ve never encountered such a wonderful staff. Would stay here anytime and not think twice. Also El Fagon and Doctorcito were a couple of those restaurants that were recommended and they were incredible and inexpensive.
Derek
於 2025 年 6 月住了 8 晚
10/10
Staff were very hospitable and helpful. They go above and beyond to make to feel welcome and taking care of all my needs. Specifically Soraya at the front desk. My shuttle did not show up, she helped try to call the company, called the sister hotel in case the shuttle showed up there, and helped me get a taxi to the airport. Highly recommend!
Adam
於 2025 年 7 月住了 3 晚
4/10
No pudimos dormir en toda la noche por la música de los bares cercanos.
Mariana
於 2025 年 3 月住了 1 晚
8/10
In general the employees provided amazing service once we were there. My complaint is to the management. I reserved my room 2 months prior to my arrival. I had reserved on the Beach House with ocean view, they notified me the day before the Beach House was under construction and they had to change rooms. They didn’t charge me for valet and the rest of the fees to make up but I didn’t get what I wanted, and yes there is a lot of noise around the Downtown House.
Carlos
於 2025 年 6 月住了 9 晚
8/10
TERI
於 2025 年 6 月住了 2 晚
10/10
Vianney
於 2025 年 6 月住了 1 晚
10/10
👌
Geva
於 2025 年 6 月住了 2 晚
10/10
Salman
於 2025 年 4 月住了 6 晚
10/10
Soraya and Pablo went above and beyond to helo my daughter and i with a safe check out. The staff treated ua like family and helped ua wirh a transport mix up. I was in distress becausey tranaport was unsure of when to pick up. Soraya called the transport company and she made sure we made our ride in time. Pablo rode his bike tonour pixk dedrimation to tell is about a mix up. They truly do care for customers and it shows. Thank you so much
Vanessa
於 2025 年 6 月住了 4 晚
10/10
Buen servicio y muy buena ubicación
Gonzalo
於 2025 年 6 月住了 4 晚
10/10
Bien
Rene
於 2025 年 6 月住了 1 晚
10/10
Adriana
於 2025 年 6 月住了 1 晚
4/10
This property is right downtown - and is loud at night due to the nightclubs. Music at the pool doesn’t appeal to Americans (local music) and is very loud-had to leave the pool one day and didn’t not return other days. Also they allow smoking at the pool. The plumbing system is poor - toilets not very operational. Nice staff.
Bridget
於 2025 年 6 月住了 4 晚
8/10
Website says shuttle service. Miss leading that it’s included, but it’s not. Overall, nice stay.
Maggie
於 2025 年 5 月住了 1 晚
10/10
Tony
於 2025 年 5 月住了 1 晚
10/10
bojan
於 2025 年 5 月住了 7 晚
10/10
My fourth time staying at this property. Best location. Wonderful breakfast on roof. Very comfortable bed.
Elizabeth
於 2025 年 5 月住了 4 晚
10/10
La atención por parte del personal es muy buena! Soraya en particular nos atendió increíble
Victor Obdulio Fierro
於 2025 年 5 月住了 2 晚
10/10
Most helpful and accommodating staff I’ve encountered. Location is central to everything you would need, Some
jason
於 2025 年 5 月住了 1 晚
10/10
Great service, nice people, very clean and looks like the pictures.
It’s important to know
There is 300$ deposit cash that you get at the check out
And extra 32$ fee for a night that you don’t get back
Sivan
於 2025 年 5 月住了 4 晚
10/10
Great location. Right on 5th with all the sights and action. The rooftop pool is incredible and the staff are very kind and welcoming.
Mark
於 2025 年 5 月住了 14 晚
10/10
jeremy
於 2025 年 5 月住了 2 晚
6/10
We asked several times for our five day stay for our two free bottles of water a day and never received them
Tiara
於 2025 年 5 月住了 4 晚
8/10
The hotel is in a good location. The rooftop pool has a great view. I paid a high resort fee, but I still couldn't enjoy my time at the pool. The pool was so dirty because the non-hotel guests, the daytime guests, threw cigarettes and alcohol into the water. It was so disappointing.