整間住宅

Villa Mariposa, private pool, Jacuzzi & hot tub

Villa Mariposa, private pool, Jacuzzi & hot tub

Villa Mariposa, private pool, Jacuzzi & hot tub相片集

躺椅、沙灘巾
室外泳池
室外用餐
雪櫃、微波爐、焗爐、爐具
內部

整間度假屋

6 間睡房6 個浴室可容納 20 人 (按實質預訂人數入住)5600 平方呎

人氣設施服務

  • 泳池
  • 浴缸
  • 空調
  • 供應早餐
  • 提供車位
  • 可攜帶寵物

住宿資料

獨享住宿空間

你與其他同行的旅客可以獨享整間度假屋,無須與陌生人共享空間。

Villa Mariposa, private pool, Jacuzzi & hot tub

Villa Mariposa is located in the heart of Playa del Carmen in the luxury, gated, private community of Playacar, 24/7 Security, close to the Beach.
This beautiful 6 bedroom Villa with 5.5 Bathrooms is for up to 16 people

INCLUDED IN THE RENTAL FEE:
* Accessory charges water gas electricity
* All Taxes
* Daily housekeeping 7 days a week
* Shuttle bus from Cancun Airport to the Villa Mariposa and back
round trip
* 16 Bicycles
* Personalized concierge service 24/7
* Security 24/7
* Wifi Internet in house and garden
* 10 USB charging stations
* Bose Sound system
* Home cinema & 2x smart TV
* Heated Jacuzzi
* Bottled drinking water
* Gardener
* Pool Service
* Bath& Beach towels
* Shampoo and shower gel

Villa Mariposa has convenient parking spaces to accommodate 3 cars directly in front.

Villa Mariposa boasts more than 5600 sq ft of spacious living space plus a 1100 sq ft rooftop with a amazing view of the tropical forest and the Hard Rock golf course and a big terrace and a balcony. The entire Villa has airy ceiling heights between 10 - 12 ft with a modern design.

The Villa comes with a large amazing private pool and a separate whirlpool (heatable) plus a hot tub is on the terrace

Digital entertainment includes a HD Home Cinema, Bose sound system with doc station for smartphone, 2x Smart TV and Wi-Fi service in the entire house and garden.

Villa Mariposa has a Ping Pong table and a pool table

The amazing large kitchen is fully equipped with all appliances you need to cook a delicious meal.
A fridge/freezer with integrated ice maker and an additional ice machine dishwasher, stove, oven, microwave, toaster, coffee maker, mixer, etc.

For your convenience, there is also a laundry room equipped with a washing machine and dryer.

We have different additional beds and cribs available can be arranged in some rooms by arrangement with the concierge.

To make your experience in our Villa perfect, your personalized Concierge can recommend you the best restaurants, food delivery services, private chef, stocking your fridge, activities in the area and much more :)

住宿管理人

Jasmin Berlinger

語言

英語、德語、西班牙語

加入日期以查看價格

住宿設施服務

海灘

  • 沙灘巾
  • 沙灘椅

泳池/SPA

  • 1 個室外泳池
  • 1 個浴缸
  • 私人泳池

網絡

  • 別墅提供:免費 Wi-Fi

泊車及交通

  • 不須乘車
  • 店內設有車位

廚房

  • 多士爐
  • 咖啡機/沖茶器
  • 抹手紙
  • 洗碗機
  • 香料
  • 焗爐
  • 雪櫃
  • 煮食用品、餐具和器皿
  • 微波爐
  • 製冰器
  • 廚房中島
  • 爐具
  • 攪拌機

餐飲

  • 早餐 (費用另計)
  • 餐桌

睡房

  • 6 間睡房
  • 提供床單

浴室

  • 5.5 個浴室
  • 肥皂
  • 花灑
  • 洗頭水
  • 風筒
  • 浴缸
  • 廁紙
  • 提供毛巾

起居空間

  • 客廳
  • 餐桌

娛樂

  • 立體聲音響
  • 智能電視

戶外區域

  • 戶外傢具
  • 花園
  • 庭園圍欄
  • 陽台
  • 燒烤爐

洗衣設備

  • 洗衣設施
  • 洗衣機

舒適

  • 空調

寵物

  • 可攜帶寵物
  • 共 5 隻寵物

合適程度/無障礙設施

  • 指定吸煙區
  • 屋主備註: Smoking is only allowed in the garden/pool area

服務及便利設施

  • 夾萬
  • 客房清潔服務 (有限提供)
  • 電話
  • 熨斗/熨衫板
  • 禮賓服務

地點特色

  • 近海
  • 鄰近特賣場
  • 鄰近高爾夫球場
  • 鄰近健身/美容 SPA
  • 鄰近動物園
  • 鄰近遊艇碼頭
  • 鄰近醫院

休閒活動

  • 水上運動器材
  • 水上樂園
  • 可選高球禮遇
  • 乒乓球
  • 英式/美式桌球枱
  • 高爾夫球
  • 單車
  • 電子遊戲/遊戲室
  • 網球
  • 附近可水肺潛水
  • 附近可划橡皮艇
  • 附近可步行觀賞野生動物
  • 附近可泛舟
  • 附近可玩水上電單車
  • 附近可玩水上漂流
  • 附近可玩滑浪風帆
  • 附近可玩滑翔傘
  • 附近可玩摩托艇
  • 附近可浮潛
  • 附近可釣魚
  • 附近可游泳
  • 附近可進行山地單車活動
  • 附近可進行風帆活動
  • 附近可滑水
  • 附近可滑浪/趴板
  • 附近可騎馬
  • 附近可攀石
  • 附近可觀鳥
  • 附近可觀鯨
  • 附近有生態遊
  • 附近有娛樂場
  • 附近有酒莊導賞
  • 鄰近主題公園
  • 鄰近行山/單車徑
  • 鄰近高爾夫球場
  • 籃球

安全設施

  • 一氧化碳檢測器 (屋主表示住宿設有一氧化碳檢測器)
  • 煙霧探測器 (屋主表示住宿設有煙霧探測器)
  • 急救箱
  • 滅火筒
  • 門鎖

一般資訊

  • 花園
  • 單位尺寸:5,600 平方呎
  • 單車

類似住宿

政策

入住

入住時段由 15:00 開始
零接觸入住服務
最低登記入住年齡 - 18 歲

退房

於 11:00 前退房
零接觸退房服務

特別入住指示

屋主將會向你發出一封載有登記入住和退房指示的電郵

寵物

可攜帶寵物入住
總共 5 隻
設有限制;詳情請致電預訂確認內的號碼與住宿聯絡

小童與加床

歡迎兒童入住

重要資訊

注意事項

如有額外房客入住,住宿會依照其規定收費。
住客登記入住時或須出示由政府簽發附有相片的證件,以及提供信用卡、扣帳卡或繳交按金以備雜費之用。
住宿無法保證一定能滿足住客的特別要求,須視乎住客登記入住時的供應狀況,住宿亦可能會加收費用。
可在住宿內舉辦派對及活動 (包括家庭聚會、生日會及婚禮);參加者人數上限:20 位。
屋主備註:Are only permitted after agreement with Landlord。
屋主表示住宿設有一氧化碳探測器
屋主表示住宿設有煙霧探測器
住宿內的保安設備包括滅火筒、急救箱及輔助鎖。
此住宿經由我們的合作夥伴 Vrbo 管理。你會收到由 Vrbo 寄出的電郵,內附 Vrbo 帳戶連結讓你更改或取消預訂。
住宿登記編號 BEJA750320MU1

其他須知

旅客不須乘車往返此住宿

住宿又稱為

Villa Mariposa . 2x Jacuzzi Rooftop Area 5600 Sq.ft.living Space
Mariposa . 2x Jacuzzi Rooftop Area 5600 Sq.ft.living Space
Villa Mariposa . 2x Jacuzzi Rooftop Area 5600 Sq.ft.living Space
Villa Mariposa . 2x Jacuzzi Rooftop Area 5600 Sq.ft.living Space
Mariposa . 2x Jacuzzi Rooftop Area 5600 Sq.ft.living Space
Villa Mariposa Private Pool Jacuzzi Hot Tube
Villa Mariposa Private Pool Jacuzzi HOT Tube 6 Bdr. 5600 sq. ft
VILLA MARIPOSA PRIVATE POOL JACUZZI HOT TUBE 6 BDR. 5600 sq. ft.

關於鄰近區域

地圖
Playa del Carmen, QROO

附近景點

  • 培亞卡爾高爾夫俱樂部 - 8 分鐘路程 - 0.7 公里
  • 卡門海灘濱海碼頭 - 3 分鐘車程 - 2.5 公里
  • 卡門海灘主海灘 - 4 分鐘車程 - 2.8 公里
  • 艾許克瑞生態主題公園 - 8 分鐘車程 - 7.0 公里
  • 普拉亞卡爾海灘 - 8 分鐘車程 - 3.9 公里

交通資料

  • 坎昆國際機場 (CUN):49 分鐘車程

餐廳

  • ‪Rosa Roja - ‬5 分鐘車程
  • ‪Occidental Allegro - ‬6 分鐘車程
  • ‪Starbucks - ‬13 分鐘路程
  • ‪Sports Bar Allegro Playacar - ‬6 分鐘車程
  • ‪Turquesa - ‬7 分鐘車程

常見問題

Villa Mariposa, private pool, Jacuzzi & hot tub是否設有泳池?

是,此住宿設有室外泳池。

Villa Mariposa, private pool, Jacuzzi & hot tub是否寵物友善住宿?

是,此住宿允許旅客攜帶寵物入住 (總數上限為 5 隻)。

Villa Mariposa, private pool, Jacuzzi & hot tub的登記入住時間是?

登記入住時間於 15:00 開始。

Villa Mariposa, private pool, Jacuzzi & hot tub的退房時間是?

退房時間為 11:00。

Villa Mariposa, private pool, Jacuzzi & hot tub位於哪裡?

這間適合家庭入住的別墅位於卡曼海灘,靠近大海,距離瑪雅購物中心、天堂廣場和Paseo Xaman-Ha 自行車道不到 2 公里。卡門海灘主海灘和第五大街均位於 3 公里內。

Villa Mariposa, private pool, Jacuzzi & hot tub的評價

評價

9.6

完美

10 分評分,優異;81 則評價中有 66 則
8 分評分,不錯;81 則評價中有 13 則
6 分評分,一般;81 則評價中有 1 則
4 分評分,欠佳;81 則評價中有 0 則
2 分評分,很差;81 則評價中有 1 則

9.4/10 

整潔度

評價

10/10 優異

Jamie M.

讚好:整潔度

Beautiful Villa

We loved our stay at Villa Mariposa. Communication was excellent with property managers. Mauricio was helpful in all questions we had and made recommendations we enjoyed. We all loved the pool and hot tub. Kitchen was well supplied with the things we needed. The maid service was so nice also, they did a great job. Thank you for a great relaxing vacation week!
於 2025 年 3 月住了 5 晚

8/10 不錯

Kelly S.

讚好:整潔度

Villa Mariposa Holiday

Our stay at the Villa Mariposa was lovely. We debated staying at a resort versus a house and the house allowed for us to spend more time together as a family. One or our favorite nights was when we had a chef cook us an authentic Mexican meal. We'll be talking about that experience for some time to come. Mauricio set this up for us. Mauricio was our concierge and was quick to answer any questions we had. He was there to greet us at the start of our stay and checked in daily to make sure we had what we needed. Daily housekeeping was a nice addition to the stay. We've never had that at previous stays. The community is quiet and safe. To get access to the beach, we rode the bikes that are included in the rental. It was about a 5 minute ride. The beach was not crowded and the water was crystal blue. We didn't rent a car and the taxi service worked out well. We had a direct line to Rudy who took care of our needs to get around.I recommend branching out and trying some of the excursions. We also got access to tennis and golf through Mauricio. As for the house, the beds were great. There was a bathroom attached to all of the bedrooms expect one. The bedrooms were spacious and spread out around the house so you still had some privacy. We hung out in the backyard most of the time we were at the house. Good showers, kitchen was stocked, hot tub was hot! Someone came daily to clean the pool. Overall, this was a lovely stay with a great staff to take care of your needs.
於 2024 年 12 月住了 7 晚

10/10 優異

Yvonne B. (Lake Barrington)

讚好:整潔度

Fantastic Villa for a Family Vacation

Villa Mariposa was a great place for our family wedding and vacation. The location was perfect, Playacar is a nice, safe gated community with lots of amenities like restaurants, little stores and easy beach access to make it very suitable even if you do not have a car. Playa del Carmen is just a short walk away, so you have easy access to Playa del Carmen and 5th Ave.. The pictures depict the villa accurately, and we had lots of indoor and outdoor space. It was easy to relax and enjoy the pool and hottub. The rooms are spacious and offered plenty of room for our group of 8. Everybody even had their own bathroom. Mauricio, our concierge was very helpful, and always available and willing to answer questions and help us with our plans, incl. taxis, restaurants, tours, and golfing. The maids that came every day, were great and kept the place immaculate. Villa Mariposa is a great place to stay when you are visiting the Mayan Riviera.
於 2024 年 11 月住了 10 晚

10/10 優異

David R.

讚好:整潔度

Séjour 13 personnes

Nous avons séjourné une semaine à 13 amis dans la villa Mariposa. La villa est conforme à l’annonce. Toute la communication en amont de notre arrivée était très claire. Je tiens particulièrement à remercier Edson et Mauricio pour toute l’assistance qu’ils nous procuré Le service du cuisinier était également très bien.
於 2024 年 11 月住了 7 晚

10/10 優異

Suneet B.

讚好:整潔度

100% recommend

I booked this property on VRBO for me and 9 friends and it was FANTASTIC. 10/10 would recommend. Home/property: the house was huge and a great place to host 10 friends. We spent a great deal of the time in the pool which helped with a hot summer day. The a/c in the house was quite strong and kept all the rooms cool. The roof was a great place to eat dinner. The kitchen and living room were both large and accommodated all of us. There was a projector to watch sports and movies — easy to use. Having a washer/drier in the home made it easy to wash clothes daily after workouts or going out. Size of the home: as listed. 6 bedrooms. All 10 of us had our own bed. Cleanliness: very clean and great daily service to keep all rooms/bathrooms and outdoor area pristine. Amenities: we hired the chef service for 2 breakfasts and 2 dinners and all 10 of us agree it was well worth the cost. Each meal was better than the one before and perhaps some of the best Mexican food any of us have ever had. The convenience of eating at home is also a great benefit. They do all the food shopping, cooking and cleaning. Transport/getting around: the property has a private shuttle service for hire and they are very prompt and punctual. We used them for several excursions and trips to the main town areas. Safety: very safe and secure. Gated community with 24/7 security. Concierge: Mauricio was very communicative and responsive. Great person.
於 2024 年 8 月住了 3 晚

10/10 優異

Jared R. (Thunder Bay Canada)

讚好:整潔度

Great Stay with Friends

Our group had a great time. The listing is very accurate and the Villa was perfect for a group of friends. Highly recommend. Thanks again.
於 2024 年 3 月住了 4 晚

10/10 優異

Eric N.

讚好:整潔度

Epic Stay

Villa Mariposa is a perfect home to host your next event in Playa del Carmen. The home is spacious and had plenty of space to host our 13 person group. The amenities were as described and Mauricio was an excellent host, coordinating dinners, chef service, groceries, shuttles and more. The area was very nice and we were able to walk and bike around playacar neighborhood easily. Highly recommended.
於 2024 年 2 月住了 3 晚

10/10 優異

johnathan s. (fresno/ca)

讚好:整潔度

Great spot for a group

Clean and plenty of room if its not too hot outside. The pool gets a lot of shade so that is great if you worry about sunburns. The furniture was as described and the cleaning service is great for a big group. Walmart delivers groceries same or next day which was very convenient and rappi (🇲🇽 doordash) was very fast to find the house. You have to pretty much cab or walk 30+ min to get to 5th. There is a little market and oxxo close walking distance for the necessities. I highly suggest taking the bikes if going exploring in playacar. Also you can do a daypass at one of the resorts in playacar if you want to relax on the beach with umbrella drinks. Overall great house for 10 ppl! Thanks for having us 😉
於 2023 年 3 月住了 7 晚

8/10 不錯

Austin P.

讚好:整潔度

Family vacation

Our group of 11 adults and 9 children stayed at the house Dec 4-9 2022. I want to start by saying the communication between the owner, Edison and Mauricio was top notch. Very quick responses every time I messaged any of them. The house is beautiful and looks exactly like the pictures. Our family especially enjoyed the pool, and hot tub, and patio, I saw other reviews about bugs but we had no problem at all. Not sure if the time of year plays a part in this or not. With 19 people and 6 bedrooms we had to get a little creative, they had some air mattresses for us, but the next day we found some of the kids on the floor. I let Mauricio know and he went and bought brand new ones that day! With so many kids in our group we decided it was best to cook most of our own meals, there is a Sam’s club about 5 minutes away, they have pretty much everything you would expect to see at a Sam’s in the US. Including Meat, fresh fruits and veggies, milk, eggs, bread, alcohol and beer. Bottled water is provided by the house, but a few things not included are laundry detergent and dish detergent they did leave us a few complimentary pods for the washing machine which was very nice, if you plan on doing much laundry make sure to add those to your list. Our group set off to the beach one day, but we got a little lost, the pins Mauricio sent did not have guards at them so we were confused and it ended up taking us about an hour to get there, he messaged us the next day and asked if we found the beach alright, we said we had some difficulties, he came to the house and took a couple of the guys in our group right to the correct location. It was still quite a walk considering the age range of our group, so the next time we got a taxi, which was about $8 one way. For one vehicle our groups needed three to get everyone there. We felt very safe everywhere we walked. The weather was amazing, and we enjoyed our stay.
於 2022 年 12 月住了 5 晚

10/10 優異

Kelley H.

讚好:整潔度

Great place to stay!

This house was great for what we were looking for. A short 5 minute cab to all the shopping in Playa! Our concierge catered to our every need and then some, the maids were fantastic, and the chef- just me…. HIRE HIM! 10/10
於 2022 年 9 月住了 6 晚

10/10 優異

Andrew S.

讚好:整潔度

Awesome Time!

Jasmin, Edson and Mauricio provided us with excellent and prompt responses on all of our pre-trip inquiries. The villa was beautiful upon our arrival for my bachelor trip, and we had an incredible time during our stay there. The cleaning services were extremely helpful and high-quality during our visit as well. I highly recommend this property for anyone's Playa vacation in terms of its location, the villa's ability to host large groups, and the lovely people in charge!
於 2022 年 8 月住了 4 晚

8/10 不錯

Daniella L.

讚好:整潔度

Great house and staff, beach slightly off

The property was amazing and looked just like the photos! The rooms were clean and spacious, the pool and hot tub were great and had great spaces to hang out. The staff was amazing - concierge, housekeeping and private chef (HIGHLY RECOMMEND)! The beach was about a 10 min bike ride, so it was a lot further than we were expecting and the beaches that we were directed to by the concierge did NOT look like the photos - they were really small with no umbrellas or chairs and a lot of seaweed. The backyard also had a lot of bugs - ants and mosquitos, so we were quite bitten up just hanging outside.
於 2022 年 6 月住了 4 晚

10/10 優異

Jamie Y.

讚好:整潔度

Amazing and safe place!

I can’t recommend this place enough!! The concierge was so responsible, the maid service every day was great, and the chef service was wonderful. Great location - walking distance to downtown playa shopping or a short taxi ride away. I highly recommend for your next group or family trip!
於 2022 年 6 月住了 3 晚

10/10 優異

Kendall M.

讚好:整潔度

Love this property!

We stayed here for my bachelorette trip and we loved it!! Such a great location and the owner was so responsive any time we needed a taxi or had a question. There was 12 of us and we had plenty of room! Highly recommend this place
於 2022 年 5 月住了 3 晚

10/10 優異

Marley W.

讚好:整潔度

Awesome experience

We stayed here with 15 girls for a bachelorette party and it was an amazing experience. Before the trip started, we had Edson helping us plan our stay by booking our transportation, catamaran trip, and private chef. He was so helpful and willing to answer all of my questions. Once we got on site, Mauricio was there to help us with whatever we needed and it made it such a personalized experience. Having the housekeeper come everyday was a great touch. We all felt very safe in the house and exploring the neighborhood. The bikes in the house are a great amenity, we had fun riding them around the community and only a 10 minute ride to the public beach. I highly recommend booking a catamaran trip, it was a highlight of the weekend. The private chef was also great to have and the food was incredible. The house is well stocked with plenty of dishes, cooking equipment, towels, and purified water for the whole stay. Highly recommend for a big group!
於 2022 年 3 月住了 3 晚

8/10 不錯

Michele L.

讚好:整潔度

Bachelorette party

The house is gorgeous and pictures are accurate. We had plenty of room for our group and it’s a perfect place for a bachelorette party. We could walk/ride bikes to get groceries and taxis in to the main part of town were 5-10 mins and $10. Mauricio the concierge was very friendly and helpful as was the cleaning staff. A few things - we had a chef for breakfast planned and they didn’t show up, claimed they thought it was for lunch but the communication very clearly said breakfast. The chef came for dinner and was great but didn’t follow our very clear menu request. The chefs and other staff were in the house while we were out (for some reason they came hours before dinner) and that night 4 girls were missing a total of almost $1000 in cash and a visa gift card. The owner reviewed the cameras and “found nothing concerning.” The cameras were outside so of course that was the response. Overall the house and location were great. Just lock up all of your cash in the safe in the master bedroom. The other thing is that this trip was during the height of Omicron so a few people couldn’t go. The owner (against Vrbo strong request for owners) would not give us any money back or let us reschedule. To avoid losing thousands of dollars we went anyway with a smaller group who felt comfortable because we all contracted Covid right before the trip and felt comfortable. Would recommend the house for a trip with friends but be prepared for some miscommunication or difficulty with the mostly lovely staff.
於 2022 年 2 月住了 3 晚

10/10 優異

Ariela M.

讚好:整潔度

Great stay at Villa Mariposa

I stayed here with 13 other people for my bachelorette party and couldn't recommend it enough. Sol was incredible during the planning process ( he helped us plan SEVERAL activities, drivers, etc) and Mauricio was so helpful and friendly and responsive once we got there. We also loved the woman who came every day to clean - she was so nice and made us quesadillas! Would definitely stay here again.
於 2021 年 12 月住了 3 晚

10/10 優異

Priscilla A.

讚好:整潔度

Amazing location and beautiful!

The house was gorgeous! Great location! The house had everything you might need for a big group! Sol and Mauricio were very attentive and helpful! The house did take a couple of hours to cool so I would definitely ask that the air conditioning be turned on before arrival but once they were turned on, the house remained cold for the stay which was great! I will say some of the sheets had a strong Chlorine smell, not sure if it was just the water. Also one of the master room’s shower didn’t drain and ended up leaking into the room, we quickly let Mauricio/sol know and someone was sent to check on the drain and by that time we had already used towels to clean up the water so they didn’t see how much leakage there actually was. Overall, it was an amazing house and stay. Like I said, Sol/Mauricio were very attentive and the house is gorgeous. Everything was a short ride away! And we felt very safe in the location.
於 2021 年 10 月住了 3 晚

10/10 優異

Haley L.

讚好:整潔度

Celebration of our 30th birthday at this amazing house

We had such an amazing time celebrating me and my friends birthday at this home. The house is nice and big so finding area to relax at is easy to do. The pool and hot tub have a beautiful tile look and the hammocks hang right over the pool. Such a nice outdoor area. Mauricio was prompt and always willing to help us out. Also the maid took great care of the house.
於 2021 年 9 月住了 6 晚

10/10 優異

Richard P.

讚好:整潔度

In a word, PARADISE!

Where do I begin? The pictures do not do this villa justice. It’s even more beautiful in person. I could write so many pages on how amazing this rental was so I’ll try to keep it as short as I possibly. The Villa Mariposa is spotless and beautiful! The staff were friendly, sweet and attentive. From the beginning of our booking the Concierge Team was so helpful and meticulous in making sure that we had all the information that we needed prior to arrival, details about the villa, culture, excursions, restaurants and adventure parks. I can’t say enough about how wonderful everything was during our stay. This home is such a unique experience. It is beautifully updated and has so many modern details. Loved all the high end touches. We felt like Queens and Kings. The ambience of the home is what we needed for our stay. We really enjoyed ourselves and made lifetime memories. The private chef were absolutely wonderful. We highly recommend having them cook some of your meals. Everything about this home is amazing - the location is in a safe neighborhood and the pool, jacuzzi, hot tub, are incredible. The beaches and 5th Avenue with the countless shops, restaurants and bars are within walking distance. In all of my travels, never have I stayed in such a vacation property that was SUPER MAXED with amenities!. This VRBO was not just incredible, it was absolutely breathtaking! We will definitely book again soon! You will never be disappointed booking this Villa
於 2021 年 8 月住了 3 晚

8/10 不錯

Sherrine G. (Lathrop, USA)

讚好:整潔度

August 1 - Aug 7, 2021

We loved the property, however there are a few things we wish would have been better/easier. For one, I wish we would have had extra blankets, because our comforters where stained and dingy. Second of all, an information book with restaurants and the address the taxi services use ( Xaman Ha BRB 20) would have saved us a lot of time and money. Thirdly, the beach was not as close as the description said, and we wish they would have told us when we booked that the beaches are nasty with seaweed during the months of June, July, August. However, the staff was extremely friendly, and our housekeeper was a sweetheart. If you are looking for a great place to spend a week, this villa is perfect. Our group split our days up between excursions and hanging around the complex. We felt safe inside the complex and we enjoyed the bicycles, that they provided. One thing if you are going to visit, I would highly suggest renting a scooter, we went on many adventures with ours and rode around the entire complex, which gave us more insight of what was offered inside. Again, great place and would definitely stay again. Sincerely, Sherrine and Family
於 2021 年 8 月住了 6 晚

10/10 優異

Mark P.

讚好:整潔度

Great Stay

Great place for any big group. Close to 5th Ave and it’s a beautiful house. The concierge is very timely with responses. 10/10
於 2021 年 7 月住了 3 晚

2/10 很差

Laia H.

不滿:整潔度

Horrible.

They were so rude. They did not let me enjoy my vacation one day. We had problems since the first day.
於 2021 年 5 月住了 4 晚

10/10 優異

Ashley S. (Houston)

讚好:整潔度

Perfect for big group

Stayed for a 30th birthday party with a group of 11. The house was beautiful, Mauricio was an excellent concierge and kept in touch throughout the stay. Maid service every morning was nice and they helped us schedule cabs as needed, and other services such as our yacht. The property management was very responsive and helpful prior to our stay, as well. We would happily book this house again!
於 2021 年 5 月住了 3 晚

6/10 一般

Brendan B.

讚好:整潔度

Enjoyed our stay - but not without annoyances

Let me start by saying the pictures are accurate. The house is a great size to accommodate a lot of guests. We were there for my big 4-0 birthday. The communication to plan everything prior to the trip was truly stellar. Edson and Sol communicated consistently and let me know that everything was planned and set. And THEN... on arrival we were handed off to Mauricio. This is where everything seemed to fall apart. Our first group waited at the airport for over an hour for their transport, which for a paid service is totally unacceptable. Getting to the house, Mauricio seemed more interested in collecting cash instead of checking to make sure that everything around the house was ready for us. There were no towels for instance. We had to let him know instead of him having done a walk thru before we arrived. It's just not how you want the first hours of your experience to go. We used the bikes to go thru Playa Del Carmen and more than four of them were busted, pedals came off in mid-trip. Lastly - our very last night trying to get back into the gated community of Playacar was horrible. The gate/security person would not let us thru and we had never been told by Mauricio the proper steps to take. It was a 45 min debacle and totally unnecessary had we been told prior. This review is more for the poor performance of one individual, Mauricio. I can't help but think he must be someones nephew or something. He clearly lacks the skill set. I hope the owners take my comments into consideration. It's an expensive rental and with that comes high expectations.
於 2021 年 5 月住了 4 晚