Playa Miramar

The hotel was beautiful, clean and well maintained.. Unfortunately, the service was just average. Some of the staff at the reception area came across as very pushy and inconsiderate which made us feel uncomfortable. At the restaurants, we also felt rushed while eating. The waiters and waitresses seemed impatient for us to finish our meals rather than allowing us to enjoy our dining experience at a relaxed pace. Overall , the hotel itself was lovely, but the service could be much more welcoming, attentive and respectful of guests time, comfort and dining experience.

The hotel clean this was OK, but we always had trouble with getting towels napkins at the restaurants. They were always out. Butler we’re supposed to book restaurants for dinner and when we came to our reservation, we were not on the list that was embarrassing to see, and it was not only us. There was a few more couples. Also our room key did not work. We had to reprogram it a few times and even replaced them they still would not work. We would have to look for someone to help us to get in our room.