Excellent room, we do not need the extra room but thanks for the two room upgrade. We know what to look for our next trip to Pleasanton with more family members 🙂
Romualdo
2025 年 6 月入住 1 晚
8/10
Nice breakfast & gym. Nice 2 bdrm room
Heidi
2025 年 6 月入住 1 晚
10/10
Frankie
2025 年 6 月入住 1 晚
10/10
Only one member of the staff was helpful I think her name was Melissa , she was a pregnant lady there she was so accommodating . She made the experience there great . What I didn’t like is the oool area was unsupervised and they had over 30 kids there that I don’t believe where staying at the location . And once of the kids throw up in the pool
Cristina
2025 年 6 月入住 2 晚
10/10
Katherine
2025 年 5 月入住 1 晚
10/10
Great staff, clean, comfortable and quiet. Pool area great and very walkable to a variety of restaurants.
Robert
2025 年 5 月入住 2 晚
4/10
The property looked nice, but unfortunately we found a cockroach in our room, so we vacated the room and cancelled our stay. The front desk staff was very understanding and helped process the refund after a little bit of difficulty (I got the runaround between the hotel and the third party, but eventually succeeded in getting a complete refund). The only reason for my 2 star rating was because the staff was so nice and helpful, and the room looked clean, cockroach aside.
Jessica
2025 年 5 月入住 4 晚
10/10
Rebecca is wonderful with a great personality. Keep her! Loved the room!
Fahleah
2025 年 5 月入住 2 晚
10/10
Everything
Adrine
2025 年 3 月入住 1 晚
10/10
Excellent service
annie
2025 年 5 月入住 1 晚
10/10
The staff at Hyatt House Pleasanton was absolutely lovely! Every single person I interacted with was friendly and helpful.
The rooms are clean and the lobby area is nice. The pool outside was clean and in a centralized area. It was also heated, which was a great touch. My family really enjoyed the free breakfast in the morning, everything was fresh and the staff was kind and welcoming.
To top everything off, the hotel is in a nice area and there is plenty of parking. The only thing I would suggest, is updating some of the rooms.
Overall, great property and wonderful experience!
Nashmia
2025 年 4 月入住 10 晚
10/10
Very comfortable and spacious.
Jay
2025 年 5 月入住 1 晚
8/10
Ok
Albert
2025 年 4 月入住 4 晚
10/10
The suite itself suited exactly what we needed for the stay.
I messaged the hotel via Expedia but never ever heard back from the hotel at all, first time was 5 days out requesting possibly early check in, 2nd time 2 days out, never got a response from the hotel.