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关于杰泽罗酒店的点评

3.5 out of 5
杰泽罗酒店
Josipa Jovica 2, Plitvicka Jezera

点评

8.0

很好

10 分 - 超赞。55 条好评，共有 140 条点评" "
8 分 - 还可以。52 条好评，共有 140 条点评" "
6 分 - 一般。16 条好评，共有 140 条点评" "
4 分 - 很差。12 条好评，共有 140 条点评" "
2 分 - 糟糕。5 条好评，共有 140 条点评" "

8.6/10

清洁度

8.6/10

员工和服务

7.8/10

服务设施

7.4/10

住宿条件和设施

8.2/10

环保

点评

10/10 超赞

Beng Gin

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A considerate hotel
The hotel staff are nice and helpful, it offered a complimentary ride to transfer me from the bus stop to the hotel. That’s help a lot as I have luguage.
2023 年 10 月入住 1 晚
Hotel Jezero 于 2023年11月1日 的回复
Dear, thank you for your great evaluation. We hope that we have earned your trust to stay with us again. Warm regards, hotel Jezero Management.

10/10 超赞

Cham Hong Norman

2023 年 4 月入住 1 晚
Hotel Jezero 于 2023年04月19日 的回复
Dear Cham, thank you for your great evaluation. We hope that we have earned your trust to stay with us again. Warm regards, hotel Jezero Management.

10/10 超赞

KING WAI

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good experience
Room is spacious, tidy and clean. View is good.
2023 年 2 月入住 1 晚
Hotel Jezero 于 2023年02月13日 的回复
Dear Guest,thank you for staying with us and for sharig you experience with us. It was a pleasure to have you as our guest.Until your next visit we are sending you our warm regards.Hotel Jezero Management

8/10 还可以

lorna

2022 年 10 月入住 1 晚
Hotel Jezero 于 2022年10月28日 的回复
Dear Iorna, thank you.

8/10 还可以

Siu Mei

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The room is too small
2022 年 9 月入住 1 晚
Hotel Jezero 于 2022年09月22日 的回复
Dear Siu Mei,thank you for choosing hotel Jezero and for sharing your experience with us. The room's are built by standars. Warm regards.

10/10 超赞

Muruli

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff were excellent and made a huge difference
2024 年 5 月入住 1 晚
Hotel Jezero Management 于 2024年05月28日 的回复
Dear Muruli, thank you for your great evaluation. We hope that we have earned your trust to stay with us again. Warm regards, hotel Jezero Management.

6/10 一般

NANA，URAYASU-CITY

与家人出行
满意：员工和服务
毎日夜中までレストランのお客様は騒いでいる。 チェックイン時間外ビルに入らない。
2024 年 5 月入住 1 晚
Hotel Jezero Management 于 2024年05月28日 的回复
Dear Guests, thank you for your good evaluation. Hope on your next stay at our hotel you will get much better impression regarding to our hotel and service. Hotel Jezero Management.

10/10 超赞

FRANCISCO，Elk Grove

满意：住宿条件和设施，员工和服务
Very good stay
2024 年 5 月入住 1 晚
Hotel Jezero Management 于 2024年05月14日 的回复
Dear Francisco, thank you for choosing hotel Jezero and for sharing your experience with us. It was our pleasure to be your host. Until next time we send warm regards. Hotel Jezero

6/10 一般

Francois

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Half Board buffets are very simple…I was expecting more
2024 年 5 月入住 3 晚
Hotel Jezero Management 于 2024年05月14日 的回复
Dear Francois, thank you for writing a comment about your stay. Your comment regarding the buttet we already took in consideration for future improvements. Until your next visit we are sending you kind regards. Hotel Jezero Management

6/10 一般

Sugawara

满意：员工和服务，清洁度
この辺りはあまりホテルの選択肢がないので仕方ないとは思いますが、値段の割には普通の古いホテルという感じです。食事は夕食、朝食ともブュッフェで内容も特筆すべきものはないです。 でも、バス停や公園入り口からも近いので場所は便利です。
2024 年 4 月入住 1 晚
Hotel Jezero Management 于 2024年05月6日 的回复
Dear guest, thank you for choosing hotel Jezero. We are glad to read your positive impressions regarding hotel location. We are verry sad to hear we didn't fulfill expectations. Your comment regarding the need for hotel renovation we already took in consideration for future improvements. Until your next visit we are sending you kind regards. Hotel Jezero Management

8/10 还可以

Kyu Wang

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
I’ll definitely visit again.
Absence of shower booth curtain. Water rebound on the floor during shower. Others? All excellent. Specially, close with the entrance 2. Work around perfect in the morning. Balcony good. Sufficient free parking slot.
Promenade in the morning.
Balcony view
2024 年 1 月入住 1 晚
Hotel Jezero 于 2024年01月26日 的回复
Dear Guests ,thank you for choosing hotel Jezero and for sharing your experience with us. We value every evaluation from our guests and use them to constantly strive to improve our guests experience. Until your next visit we are sending you kind regards, hotel Jezero Management.

8/10 还可以

Yongseok

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Hotel Jezero 于 2023年11月15日 的回复
Dear Yongseok, thank you for your evaluation. We hope that we have earned your trust to stay with us again. Warm regards, hotel Jezero Management.

8/10 还可以

Kristina

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Property is clean and convenient, but very dated.
2023 年 10 月入住 1 晚
Hotel Jezero 于 2023年10月30日 的回复
Dear Kristina, thank you for your very good evaluation. We hope that we have earned your trust to stay with us again. Warm regards, hotel Jezero Management.

8/10 还可以

Karen

与配偶出行
满意：清洁度、员工和服务、服务设施
The hotel and guestrooms are a bit dated. The location is very convenient for accessing the national park.
2023 年 9 月入住 2 晚
Hotel Jezero 于 2023年10月15日 的回复
Thank you,

4/10 很差

Kent

团体旅客
满意：员工和服务
不满意：清洁度
This hotel, in 2023, is in the same or worse condition than when we visited 10 years earlier. Worn out carpets, elevators, bathrooms... not an improvement in sight. The elevators are shot as are the carpets and bathroom plumbing. Staff are great but physical plant needs and, considering the price, requires a conplete overhaul.
2023 年 10 月入住 2 晚
Hotel Jezero 于 2023年10月15日 的回复
Dear Kent, thank you for your evaluation. We are sorry to hear we didn’t meet your expectations in regard your stay. We value every evaluation from our guests and use them to constantly strive to improve our guests experience. Warm regards, hotel Jezero Management.

4/10 很差

jieun

团体旅客
不满意：客房舒适度，住宿条件和设施
egg shells problem
There are egg shells in the breakfast egg scramble. I have never experienced this anywhere else. Other hotel conditions were also below expectations.
2023 年 10 月入住 1 晚
Hotel Jezero 于 2023年10月17日 的回复
Dear, thank you for your evaluation. We are sorry to hear we didn’t meet your expectations in regard your stay. We value every evaluation from our guests and use them to constantly strive to improve our guests experience. Warm regards, hotel Jezero Management.

10/10 超赞

Michel

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Service remarquable, personnel dévoué et accueillant, l'arrêt du bus est à 10 minutes de marche et il ont venus nous reconduire.
2023 年 9 月入住 2 晚
Hotel Jezero 于 2023年09月27日 的回复
Thank you.

10/10 超赞

lenny，san francisco

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
lake hikes rite there..
2023 年 9 月入住 2 晚
Hotel Jezero 于 2023年09月24日 的回复
Thank you.

2/10 糟糕

DONG WON

2023 年 9 月入住 1 晚
Hotel Jezero 于 2023年09月22日 的回复
Dear Dong Won, thank you for your evaluation. We are sorry to hear we didn’t meet your expectations in regard your stay. Could you tell us what was bad so we can improve it? Warm regards, hotel Jezero Management.

10/10 超赞

Ilse

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚
Hotel Jezero 于 2023年09月12日 的回复
Thank you.

4/10 很差

Cecilia，Bahia Ballena

满意：清洁度
不满意：住宿条件和设施，员工和服务
2023 年 9 月入住 1 晚
Hotel Jezero 于 2023年09月4日 的回复
Dear Cecilia, thank you for your evaluation. We are sorry to hear we didn’t meet your expectations in regard your stay. We value every evaluation from our guests and use them to constantly strive to improve our guests experience. Warm regards, hotel Jezero Management.

8/10 还可以

Martin

与家人出行
满意：员工和服务
不满意：住宿条件和设施
OK
OK. Das Hotel ist schon etwas in die Jahre gekommen. Man merkt das bei Ausstattung und Instandhaltung, z.B.: enges Badezimmer, immer wieder wird der Boden nass. Personal freundlich. A La Care Restaurant gut.
2023 年 8 月入住 3 晚
Hotel Jezero 于 2023年08月24日 的回复
Geehrte Herr MArtin, vielen dank.

10/10 超赞

Jesper

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
God lokation og serviceminded personale
Serviceminded personale. God placering. Et par af faciliteterne er slidte men placering ift nationalparken mere end opvejer for dette.
2023 年 8 月入住 2 晚
Hotel Jezero 于 2023年08月24日 的回复
Thank you.

8/10 还可以

真实旅客

满意：客房舒适度，清洁度
2023 年 7 月入住 1 晚
Hotel Jezero 于 2023年08月10日 的回复
Thank you.

8/10 还可以

Eric

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Séjour agréable -emplacement idéal
Bon accueil. Hôtel très bien placé pour visiter les lacs. Choix varié pour la restauration entre un restaurant et un buffet intéressant du côté qualité-prix
2023 年 7 月入住 2 晚
Hotel Jezero 于 2023年08月2日 的回复
Dear Eric, thank you for your very good evaluation. We hope that we have earned your trust to stay with us again. Warm regards, hotel Jezero Management.

4/10 很差

Lacey

2023 年 7 月入住 1 晚
Hotel Jezero 于 2023年07月25日 的回复
Dear Lacey, could you tell us what you did not liked at yout stay at hotel? Thank you.

6/10 一般

DEBASHIS

与家人出行
满意：清洁度
不满意：住宿条件和设施，员工和服务
1. There are no lake-view rooms. Lake is not visible from the rooms even though the room description says "Lake View." 2. Very old property. No AC or fans in the room. 3. Location is near the park.
Hotel Jezero 于 2023年07月11日 的回复
Hello, we have room on lake side not lake view. Thank you.

10/10 超赞

Nalin

满意：清洁度、员工和服务、住宿条件和设施
The main attraction is of course Plitvice Lakes, which are a wonder of nature. The hotel is right next to the lakes. So, the location could not be more convenient. Being at the hotel makes one experience the spirit of the extraordinarily beautiful place. It is true that the rooms look a bit outdated but who cares! My room was quite clean and huge. The breakfast buffet was quite comprehensive and excellent. The staff at the front desk was very friendly, as was the staff in the lobby bar and the a la carte restaurant (didn’t try the buffet dinner restaurant). When I visit a national park, I actually prefer staying at properties like this because they make me feel closer to nature.
Hotel Jezero 于 2023年07月11日 的回复
Dear Nalin, thank you for your great evaluation. We hope that we have earned your trust to stay with us again. Warm regards, hotel Jezero Management.

10/10 超赞

Jørgen

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Besøge parken - så brug hotellet. Super oplevelse.
En fantastisk dejlig oplevelse. Super beliggenhed lige ved parkens indgang 2. Fin aftale med parken om rabatordning. Personale helt i top med imødekommenhed og venlighed. Stort og lidt ældre hotel, men opleves ikke problematisk. Der er en fin ordning med spisning ved buffet. Eneste bemærkning er, at der er noget lydt for brug af vand på omliggende værelse.
2023 年 6 月入住 2 晚
Hotel Jezero 于 2023年07月6日 的回复
Dear Jorgen, thank you for your great evaluation. We hope that we have earned your trust to stay with us again. Warm regards, hotel Jezero Management.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 3 晚
Hotel Jezero 于 2023年07月6日 的回复
Thank you.

4/10 很差

SERGE

满意：清洁度、住宿条件和设施、客房舒适度
Scandaleux pour 165€
Chambre sous les combles, plafond très bas, pas de climatisation. À l’enregistrement n’a été signalé. Donc nous avons du passer la nuit porte ouverte et fenêtre. Pour 165€ c’est vraiment pas correct
2023 年 6 月入住 1 晚
Hotel Jezero 于 2023年07月6日 的回复
Dear ,thank you for choosing hotel Jezero and for sharing your experience with us. We value every evaluation from our guests and use them to constantly strive to improve our guests experience. Warm regards, hotel Jezero Management.

4/10 很差

真实旅客

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
Camp at Plitvice
Come here for the location, the staff is great, the property is basically camping.
2023 年 6 月入住 4 晚
Hotel Jezero 于 2023年07月6日 的回复
Dear ,thank you for choosing hotel Jezero and for sharing your experience with us. We value every evaluation from our guests and use them to constantly strive to improve our guests experience. Warm regards, hotel Jezero Management.

10/10 超赞

YUEH-HWA，HOLMDEL

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Nice and convenient
2023 年 6 月入住 2 晚
Hotel Jezero 于 2023年07月6日 的回复
Dear Yueh, thank you for your great evaluation. We hope that we have earned your trust to stay with us again. Warm regards, hotel Jezero Management.

8/10 还可以

de

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
ideaal voor de merenwandeling
is goed bevallen. ideale locatie voor merenwandeling
2023 年 6 月入住 3 晚
Hotel Jezero 于 2023年06月19日 的回复
Thank you.

6/10 一般

Nancy

2023 年 6 月入住 2 晚
Hotel Jezero 于 2023年07月6日 的回复
Thank you.

10/10 超赞

SANGSOO

与家人出行
满意：员工和服务，清洁度
플리트비체랑 아주 가까워요. 플리트비체 갔다가 힘들어서 주변 식당 갈 생각도 못했는데 호텔에서 석식을 예약없이 먹을수있었습니다. 생각보다 종류도 맛도 없었지만 배를 채우긴 충분했습니다. 에어컨이 없었지만 덥지 않았고 욕조에 물이 빠지지않아 샤워할때 고생했습니다. 전체적인 룸컨디션은 나쁘지않았고 베란다에 왔다갔다 할 수있어 좋았습니다. * 주차를 무료로 넓게 할 수있어 아주아주 좋았어요.
2023 年 6 月入住 1 晚
Hotel Jezero 于 2023年06月13日 的回复
Dear Sangsoo, thank you for your great evaluation. We hope that we have earned your trust to stay with us again. Warm regards, hotel Jezero Management.

6/10 一般

Lucia

团体旅客
满意：清洁度
不满意：员工和服务、住宿条件和设施、客房舒适度
El baño era muy chico y la tina no tenia cortina mi esposo se pego en el techo y se cayo y la gente de la recepción no fue amable el jacussi era frio no había vestidores En fin para el precio los servicios no corresponden y es una lastima el lugar es increible
2023 年 5 月入住 2 晚
Hotel Jezero 于 2023年06月13日 的回复
Dear, thank you for your evaluation. We are sorry to hear we didn’t meet your expectations in regard your stay. We value every evaluation from our guests and use them to constantly strive to improve our guests experience. Warm regards, hotel Jezero Management.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing location, right by the Park entrance, but the hotel seems neglected and dated.
2023 年 5 月入住 1 晚
Hotel Jezero 于 2023年06月12日 的回复
Dear ,thank you for choosing hotel Jezero and for sharing your experience with us.

8/10 还可以

Anousack

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
This hotel is nicely situated in Plitvice National Park. You can easily walk about 2-4 minutes from the front of the hotel to catch a tram that transports you to various stations in the park. Our hotel room was dated about 15-20 years in the past and needs a refresh. Everything operated well and the mattress I slept on worked very well for me. The view outside our window was sufficient with lots of greenery and the sound of water rushing along. It was peaceful and serene. The amenities they had was a bowling alley located at a 1-2 minute walk outside of the hotel, the gym and patio area was sizable. The pool, however; was a downside since they call it a “whirlpool” which is pie shaped. I like the rectangle shape kind, either indoor or outdoor. The breakfast buffet was great and the selection was just right. We enjoyed the food and no complaints there. The dinner was a la carte and the food was great! I really liked my selections, which I have never it prepared in that way. The front desk was helpful and many of them spoke English without using lots of filler words. Everyone smiled and always made eye contact. Another downside to this was the small elevator. It can accommodate approximately 4-5 people without luggages. A suggestion would be to expand the size of the elevator and refresh the rooms. We would try out another hotel for better rooms and amenities.
Hotel Jezero 于 2023年06月1日 的回复
Dear Anousac, thank you for your very good evaluation. We hope that we have earned your trust to stay with us again. Warm regards, hotel Jezero Management

2/10 糟糕

John

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location, old facilities
The location of the hotel is great. The facilities are old and not well maintained. The main hallway light did not work in our room and the shower would not drain. This is an expensive hotel for the area and it felt like they are taking advantage of guests because of prior reviews and location.
2023 年 5 月入住 1 晚
Hotel Jezero 于 2023年06月1日 的回复
Dear John, thank you for choosing hotel Jezero and for sharing your experience with us. We would send our house keeping to replace light. Have you reported not working light to our reception? Warm regards.

8/10 还可以

Jan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
goed hotel
goed hotel met erg mooie tuin. Kamers en eten in orde.
2023 年 5 月入住 2 晚
Hotel Jezero 于 2023年06月1日 的回复
Dear Jan, thank you for your very good evaluation. We hope that we have earned your trust to stay with us again. Warm regards, hotel Jezero Management

10/10 超赞

yi，douglaston

与家人出行
满意：员工和服务，清洁度
excellent service
2023 年 5 月入住 2 晚
Hotel Jezero 于 2023年05月17日 的回复
Dear YI, thank you for your great evaluation. We hope that we have earned your trust to stay with us again. Warm regards, hotel Jezero Management.

6/10 一般

Emily

满意：清洁度、员工和服务、住宿条件和设施
Being in the park is wonderful. It is easy to get to both entrances from the hotel. The rooms are a bit drab. Definitely face the lake if you can. You won’t be able to see the lake once the trees leaf out, but sitting on your balcony facing the woods is lovely. Be aware that the food is pretty awful. The whirlpool is only 86 degrees Fahrenheit (30 C) so fairly cool. Sauna is an additional charge. Apparently if you book your room directly from Hotel Jezero, your park entry tickets are included - worth checking on that!
2023 年 5 月入住 2 晚
Hotel Jezero 于 2023年05月17日 的回复
Dear Emilly, thank you for shering your stay here. We are sorry to hear we didn’t meet your expectations in regard to our food. Until your next visit we are sending you kind regards. Hotel Jezero Management

2/10 糟糕

John

不满意：员工和服务、住宿条件和设施、客房舒适度
Don’t ever book this hotel through this site
2023 年 4 月入住 1 晚
Hotel Jezero 于 2023年05月17日 的回复
Dear John, could you please tell us what was wrong?Thank you.

8/10 还可以

David

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We chose Hotel Jezero due to its proximity to the entrance to Plitvice Lakes. It’s just a few minutes walk (down a lot of steps) to entrance 2. From there you can do either the upper or lower lakes. Parking was easy and check in went smooth. The rooms, while adequate and clean, are a bit outdated. There is both buffet and a la carte dining options. The buffet was 20 euros each, not including drinks. We chose to skip the buffet and our meal was 44 euros with drinks, so it worked out well. If you are doing more than one day in the lakes only get a one day pass. The hotel will give you and extra day stamp after your first day.
2023 年 4 月入住 1 晚
Hotel Jezero 于 2023年05月17日 的回复
Dear David, thank you for your very good evaluation. We hope that we have earned your trust to stay with us again. Warm regards, hotel Jezero Management.

10/10 超赞

gershon

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel situation is perfect in between Plitvice Lakes National Park. Lots of restaurants around the hotel. Very nice staff. Very clean room.
2023 年 4 月入住 2 晚
Hotel Jezero 于 2023年05月17日 的回复
Dear Gershon, thank you for your great evaluation. We hope that we have earned your trust to stay with us again. Warm regards, hotel Jezero Management.

6/10 一般

Joe

与配偶出行
满意：员工和服务，清洁度
不满意：住宿条件和设施，服务设施
Due to its location it has a monopoly on options. There is literally no competition for them. The property for the most part is nice but where they fall very short is in the rooms. The beds are terrible. The bathrooms haven’t been updated in probably 30 years. They don’t provide hand towels or wash cloths. They don’t even have tissue paper . They suggest that you buy some at the market. We found the food options pretty mediocre. On the plus side, most of the staff is very nice and helpful. This property is state owned which explains some of this.
2023 年 4 月入住 2 晚
Hotel Jezero 于 2023年04月19日 的回复
Dear Joe, thank you for your evaluation. We are sorry to hear we didn’t meet your expectations in regard your stay. We value every evaluation from our guests and use them to constantly strive to improve our guests experience. Warm regards, hotel Jezero Management.

8/10 还可以

Jeff

2023 年 3 月入住 1 晚
Hotel Jezero 于 2023年04月19日 的回复
Dear Jeff, thank you for your very good evaluation. We hope that we have earned your trust to stay with us again. Warm regards, hotel Jezero Management.

10/10 超赞

Ollie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 12 月入住 1 晚
Hotel Jezero 于 2022年12月27日 的回复
Dear, thank you for your great evaluation. We hope that we have earned your trust to stay with us again. Warm regards, hotel Jezero Management.

6/10 一般

Jan

与配偶出行
满意：员工和服务，清洁度
The location is the unique selling point. Access to Entrance 2 is 2 minutes and gives you a head start. The staff was friendly and accommodating despite the late on season visit. The hotel itself is a bit outdated, but renovations asem to be planned. The real concern is the kitchen; did not experience such bad quality for a long time while the prices are still considerable.
2022 年 10 月入住 2 晚
Hotel Jezero 于 2022年10月25日 的回复
Dear Jan, thank you for choosing hotel Jezero. We are glad to read your positive impressions regarding our staff and location. It’s very encouraging to know that the hard work from our staff is recognized by the hotel guests. We are sorry to hear we didn’t meet your expectations in regard to our food. Until your next visit we are sending you kind regards. Hotel Jezero Management