波罗克瓦尼度假短租

“Check in was bad and the welcome not good due to us booking on hotels.com and the manager did not know how to claim the free nights I had and booked for it. Then she tried to tell us we had to pay and later came to sort of apologize but just not a good reception Management is really bad at your property and the place is going backwards as no one sees to it that things get repaired in the cabins or that cleanlines is maintained. We sent an email and then a maintenance guy did come however he……

“We really enjoyed our stay on our way south on the N1. The room was comfortable, clean, and refreshing. The grounds were beautiful. Will come again if we are in the area. Thank you.”

“The staff at the hotel were very friendly, but a bit unprofessional, just need a little more training, then the room itself was dirty, the floor was very dirty and the walls of the shower, both had mud marks everywhere like it hadn't been mopped or cleaned (Only our bed was fresh), and the shower water smelt terrible, not sure if you using borehole water or what the issue was but smelt disgusting, the hallway outside the room also smelt the same, and the hot water served with our tea at the……