住宿服务设施

关于波隆纳鲁沃艾克霍湖滨屋酒店的点评

3.5 out of 5
波隆纳鲁沃艾克霍湖滨屋酒店
Pothgula Mawatha, Polonnaruwa, North Central Province

点评

9.2

非常棒

10 分 - 超赞。35 条好评,共有 49 条点评" "
8 分 - 还可以。8 条好评,共有 49 条点评" "
6 分 - 一般。5 条好评,共有 49 条点评" "
4 分 - 很差。0 条好评,共有 49 条点评" "
2 分 - 糟糕。1 条好评,共有 49 条点评" "

9.4/10

清洁度

9.2/10

员工和服务

8.0/10

服务设施

9.0/10

住宿条件和设施

8.0/10

环保

点评

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 12 月入住 1 晚
EKHO Hotels & Resorts Team 于 2020年02月6日 的回复
Dear Valued Guest, Thank you very much for your rating. We appreciate you taking the time to highlight your experience at the property. We look forward to welcome you back soon! Warm Regards

10/10 超赞

Armando

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Location
2023 年 8 月入住 2 晚

6/10 一般

Angelika

不满意:员工和服务,清洁度
2022 年 1 月入住 3 晚

10/10 超赞

Andrew

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
I had originally planned to stay 2 nights however with the trains not running as normal at the time of my visit i stayed just the one, in the evening it was just lovely and peaceful, The staff was great and immediately organised me to visit the Sacred City Further they organised me a taxi to visit dambulla and drop me off at my next hotel at sigiriya
2022 年 1 月入住 2 晚

10/10 超赞

aharon

满意:清洁度、员工和服务、服务设施、住宿条件和设施
I liked everything, except the noise in my room from the staff at reception.
2021 年 12 月入住 1 晚

10/10 超赞

Rohan

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Had a good time and I wish if you had more vegetarian options as I am vegan. Hopefully next time😊
2020 年 3 月入住 1 晚

10/10 超赞

真实旅客

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location with marvellous view over the lake and extremely convenient for visits to the site of the ancient city and the related museum.
2020 年 3 月入住 2 晚

10/10 超赞

John

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A Vision
Upon arriving by a long car ride from Kandy, the sight of the hotel overlooking the lake felt like paradise. A welcome cool drink was offered me as my check in went smoothly. The room is large with a balcony overlooking the lake. Keep doors of the balcony shut at all times and you will not have any problem with mosquitoes. The good and room service was fantastic along with the Sri Lanka coffee. I had the snapped two nights and it was grand. The hotel helped me with a tuk-tuk driver the ruins and again when I drove over to my next destination. A small wonderful is also on the property. This would make an excellent romantic escape as well.
2020 年 1 月入住 2 晚
EKHO Hotels & Resorts Team 于 2020年02月6日 的回复
Dear John, Thank you very much for your rating and the wonderful review. We really appreciate you taking the time to highlight your experience at the property. We are delighted that you had an interesting and an enjoyable stay with us. We look forward to welcome you back soon! Warm Regards

6/10 一般

真实旅客

与家人出行
满意:员工和服务,清洁度
Very pleasant location next to the lake on one side and the ruins on the other, meaning you can walk over. The room was clean and comfortable, but could have done with mosquito repellents or nets since these are pretty abundant near the lake. The breakfast was very nice, however, the menu service made this quite slow (something to consider if you're getting up early to see the ruins before the heat), and a few options were out of stock.
2019 年 12 月入住 1 晚
EKHO Lake House Team 于 2020年01月27日 的回复
Dear Valued Guest, Thank you for your valuable feedback. We have already taken necessary action to improve. At EKHO Lake House we strive to make sure each of our guests leave with happy and pleasant memories. Thank you for selecting EKHO Lake House for your stay. Hope you had a wonderful tour in Sri Lanka. EKHO Lake House Team

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 1 月入住 3 晚
EKHO Hotels & Resorts Team 于 2020年02月6日 的回复
Dear Valued Guest, Thank you very much for your rating. We appreciate you taking the time to highlight your experience at the property. We look forward to welcome you back soon! Warm Regards

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施
The view on the lake was beautiful. A place to be simply to relax since there is nothing really there. Room was very clean and spacious. Restaurant prices are too high.
2020 年 1 月入住 1 晚
EKHO Hotels & Resorts Team 于 2020年02月3日 的回复
Dear Valued Guest, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. We are delighted that you had an interesting and an enjoyable stay with us. We look forward to welcome you back soon! Warm Regards

10/10 超赞

真实旅客

满意:员工和服务,清洁度
Amazing wiew of the lac and the sunset the decor makes you travel on the past
2019 年 12 月入住 1 晚
EKHO Hotels & Resorts Team 于 2020年02月3日 的回复
Dear Valued Guest, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. We are delighted that you had an interesting and an enjoyable stay with us. We look forward to welcome you back soon! Warm Regards

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
ココナッツミルク
ホテルから遺跡のチケット売り場まで徒歩10分、バス停は7分です。また、そばには無料で拝観できる遺跡があり、とても便利です。ホテルは湖畔にあり、対岸を望むと野生の象がいます。部屋は広々としてとても快適です。スタッフの方々はとてもフレンドリーで色々と世話になりました。料理はコースになっており、選べるのが良かったです。
2019 年 9 月入住 1 晚
EKHO Hotels & Resorts Team 于 2020年02月3日 的回复
Dear Valued Guest, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. We are delighted that you had an interesting and an enjoyable stay with us. We look forward to welcome you back soon! Warm Regards

10/10 超赞

Massimo

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 9 月入住 1 晚
EKHO Hotels & Resorts Team 于 2020年02月6日 的回复
Dear Valued Guest, Thank you very much for your rating. We appreciate you taking the time to highlight your experience at the property. We look forward to welcome you back soon! Warm Regards

10/10 超赞

真实旅客

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Truly beautiful location. Swimming in the pool whilst watching the elephants move about on the other side of the Lake. The staff were very attentive. The food was very good. The room was spacious and beautifully appointed.
2019 年 9 月入住 1 晚
EKHO Hotels & Resorts Team 于 2020年02月3日 的回复
Dear Valued Guest, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. We are delighted that you had an interesting and an enjoyable stay with us. We look forward to welcome you back soon! Warm Regards

8/10 还可以

Arvid

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very nice place right on the lake.
Great view, very nice and helpful staff. Nice comfy rooms with a colonial flair. Next door to the archaeology museum and the 1000 year ruins. Highly recommended.
2019 年 9 月入住 2 晚
EKHO Hotels & Resorts Team 于 2020年02月3日 的回复
Dear Valued Guest, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. We are delighted that you had an interesting and an enjoyable stay with us. We look forward to welcome you back soon! Warm Regards

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 9 月入住 2 晚
EKHO Hotels & Resorts Team 于 2020年02月6日 的回复
Dear Valued Guest, Thank you very much for your rating. We appreciate you taking the time to highlight your experience at the property. We look forward to welcome you back soon! Warm Regards

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
湖のそばのおすすめのホテルです
湖近くの素敵なホテルでした。こじんまりしてるところもよかったです。 評判通り、ご飯がおいしくておすすめです。
2019 年 9 月入住 1 晚
EKHO Hotels & Resorts 于 2020年02月3日 的回复
Dear Valued Guest, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. We look forward to welcome you back soon! Warm Regards

10/10 超赞

Luca

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Soggiornare immersi nella storia
Bella struttura letteralmente all’interno del sito archeologico. Stile British, ottimi servizi, personale premuroso. Consigliato per una tappa durante un viaggio itinerante in Sri Lanka
2019 年 8 月入住 1 晚
EKHO Hotels & Resorts Team 于 2020年02月3日 的回复
Dear Valued Guest, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. Warm Regards

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施
2019 年 8 月入住 2 晚
EKHO Hotels & Resorts Team 于 2020年02月6日 的回复
Dear Valued Guest, Thank you very much for your rating. We appreciate you taking the time to highlight your experience at the property. We look forward to welcome you back soon! Warm Regards

10/10 超赞

Christoph,Basel

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Superschön gelegen, direkt am See
Superschön gelegen, direkt am See, mit schönem kleinen Pool, Zimmer bestens eingerichtet, aufmerksamer Service, gutes Essen
2019 年 5 月入住 3 晚
EKHO Hotels & Resorts Team 于 2020年02月3日 的回复
Dear Christoph, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. We are delighted that you had an interesting and an enjoyable stay with us. We look forward to welcome you back soon! Warm Regards

8/10 还可以

philip

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
lakeside stay in the archaeological center
Very enjoyable stay at this old renovated rest house. The hotel is on a beautiful lakeside peninsula with great views . We stayed 2 nights and found it very relaxing. The deluxe room was very comfortable, clean and nicely appointed. The staff were excellent and we felt well looked after. We were able to arrange safari and long distance taxi through the hotel. On the slightly need to improve side we felt the background pan pipes music to be annoying and the rented bikes could do with some maintenance (gears don’t work). Not sure why they charge rental for the bikes as the hotel isn’t inexpensive. Overall this is a great place to stay. Food was very good and the small pool is very nice to cool down in
2019 年 3 月入住 2 晚
the EKHO Lake House team 于 2019年04月1日 的回复
Hi Philip, Thank you so much for taking time to review your stay at EKHO Lake House. We are glad to hear that you enjoyed your stay and that you were looked after well. We will look into the background music and the bicycles as well. It was a pleasure having you and we look forward to welcoming you again if your travels bring you back to Sri Lanka. Best Wishes.

8/10 还可以

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 3 月入住 2 晚
The EKHO Lake House team 于 2019年04月2日 的回复
Hello, Thank you for your rating of 4/5. Hope you had a wonderful stay. Best Wishes

10/10 超赞

Douglas

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Best hotel in Polonnaruwa
Beautiful small hotel situated on the edge of the tank (the large reservoir made by an ancient king). Perfect for sunsets and strolls. Close to ruins. Great staff, amazing food.
2019 年 3 月入住 1 晚
EKHO Lake House team 于 2019年03月25日 的回复
Hi Douglas, Thank you for your kind review of your stay at EKHO Lake House. We are happy to read that you think we are the best hotel in Polonnaruwa and everything was up to standard during your stay. We look forward to having you again if your travels bring you back to Sri Lanka.

6/10 一般

真实旅客

与配偶出行
满意:清洁度、员工和服务、服务设施
Toll Anlage direkt am wunderschönen See, leider kaum Alternativen zum nur mäßigen Restaurant vorhanden. Sehr eigenes, historisch angehauchtes und gefälliges Design. Nettes Personal und extrem engagierter Manager! Leider hat uns der über das Hotel gebuchte Fahrer trotz explizitem Wiederspruch in Touristenfallen gebracht :-(
2019 年 3 月入住 5 晚
EKHO Lake House team 于 2019年03月25日 的回复
Hello, Thank you for taking time to review your stay at EKHO Lake house. We are happy to read that the hotel and the staff were up to standard. Will pass down your lovely comments to the manager. We are so sorry to hear that you had an unfortunate incident with the driver. Please do let us know how we could reach you to sort this out. We hope we could redeem ourselves if your travels bring you back to Sri Lanka. Best Wishes, the EKHO Lake House team

10/10 超赞

Afzal

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Blissful Stay
We started our honeymoon from Ekho Lake House Polonnaruwa . The view from the property is serene. The staff our courteous and helpful to say the least. They make sure your stay is nothing short of perfect. The property has heritage value and very well kept next to the archeological site. Special thanks to Udesh and Ahmed for making us stay memorable. Will definitely visit again.
2019 年 2 月入住 3 晚
Shanela 于 2019年03月15日 的回复
Hi Afzal, We are glad to hear that that you had a great honeymoon at EKHO Lake House. We will definitely pass down your comments to Udesh and Ahmed for making your stay a memorable one. We do look forward to the opportunity of welcoming you again. There is in fact a lot of history and heritage around Polonnaruwa and is an amazing place to spend your holiday. Best wishes, the EKHO Lake House team

10/10 超赞

Chris

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
FABULOUS PLACE!
Great experience, fantastic service, excellent food
2019 年 2 月入住 1 晚
Shanela 于 2019年03月15日 的回复
Hi Chris, We are delighted to hear that you had a great experience and found the service and food to be up to mark. If your travels bring you back to Sri Lanka, we do look forward to welcoming you again. Best Wishes, the EKHO Lake House team

10/10 超赞

REYNALD

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
petit hôtel charmant
très bel hôtel, chambre très belle et vue sur le lac fantastique
2019 年 1 月入住 1 晚
Shanela 于 2019年03月15日 的回复
Hi Reynald, Thank you for taking time to review your stay at EKHO Lake House. We are glad to to read that you enjoyed the hotel and loved the views. Best Wishes, The EKHO Lake House team

10/10 超赞

真实旅客

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful and scenic hotel by the lake. Fine with kids but better suited to couples without kids. The rooms are spacious and elegant but a bit old fashioned (wall to wall carpets seem a bit passé).
2019 年 1 月入住 2 晚
EKHO Hotels & Resorts Team 于 2020年02月3日 的回复
Dear Valued Guest, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. We are delighted that you had an interesting and an enjoyable stay with us. We look forward to welcome you back soon! Warm Regards

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 12 月入住 3 晚
EKHO Hotels & Resorts Team 于 2020年02月6日 的回复
Dear Valued Guest, Thank you very much for your rating. We appreciate you taking the time to highlight your experience at the property. We look forward to welcome you back soon! Warm Regards

10/10 超赞

C&C,Australia

满意:清洁度、员工和服务、住宿条件和设施
Hospitality is done well at the Lake House, care of Priyantha. All the details covered with care.
2018 年 11 月入住 2 晚
EKHO Hotels & Resorts Team 于 2020年02月20日 的回复
Dear Valued Guest, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. We look forward to welcome you back soon! Warm Regards,

10/10 超赞

Jean,San Francisco

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice attentive staff from the manager to the waiters. Reception included welcome drink. Good food, and a nice selection of wines (western prices). Great view over the lake and very close to the ruins. Manager helped to arrange transport to Sigiriya, where we also stayed at a Ekho hotel.
2018 年 11 月入住 2 晚
EKHO Hotels & Resorts Team 于 2020年02月20日 的回复
Dear Jean, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. We are delighted that you had an enjoyable stay with us. We look forward to welcome you back soon! Warm Regards,

8/10 还可以

Marina

满意:清洁度、住宿条件和设施、客房舒适度
Отлично, кроме питания.
Классно расположен. Виды потрясающие! Впечатление испортило питание в отеле. Официанты не спрашивают про специи, в итоге- принесли креветки, а есть невозможно- очень острые. На завтрак вообще отличились- не спрашивая нашего мнения- принесли комплексный национальный завтрак, а мы это не едим. Когда хотели заказать европейский( он накануне имелся), то оказалось, что можно иметь только незначительную часть его. Короче или- или. Официанты высказывали недовольство нашим «самоуправством». В остальном- прекрасно, даже музыку национальную проигрывали.
2018 年 11 月入住 2 晚

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Gpod modern facilities while not compromising the old world charm
2018 年 10 月入住 1 晚
EKHO Hotels & Resorts Team 于 2020年02月20日 的回复
Dear Valued Guest, Thank you very much for your rating and review. We are delighted that you had an enjoyable stay with us. We look forward to welcome you back soon! Warm Regards,

10/10 超赞

Minami,Tokyo

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
By far the best hotel I have ever stayed. Room is spotlessly clean and gorgeous, best location to start exploring the magnificent ruins of Polonnaruwa (rental bicycle station is 3 mins walk, tuktuk pick up spot / bus stop are also 3 mins walk). Breakfast was amazing too. The quality of bread cannot be compared with other hotels in Sri Lanka... Hotel chef seems to bake it inside the hotel. On a check out day, I decided to go around the ruins by bicycle - after several hours of work out under scorching sun, I was covered with dust and sweat. When I came back to the hotel to pick up the backpacks that they kindly kept at the front desk during the day, the hotel chairman kindly offered me to take a brief shower at unused room. I understand I was just lucky that they had a vacant room at that point, but his kind offer really saved my day! He also arranged a direct taxi to the airport, which was nearly half the street price. I am so glad that I choose to stay at this place at the very end of my trip in Sri Lanka.
2018 年 9 月入住 1 晚
EKHO Hotels & Resorts Team 于 2020年02月20日 的回复
Dear Minami, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. We are delighted that you had an enjoyable stay with us. We look forward to welcome you back soon! Warm Regards,

10/10 超赞

skategirl

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
遺跡に一番近いので決めましたが思ったより高級ホテルでした。部屋数も少ない。レストランの夕食もびっくりするほど高かったですが、ここのカレーはオススメ。選べるメインのカレー以外に何種類ものカレーがついてきます。辛いのが苦手な人は、あまり辛くしないよう伝えた方が良いです。それでもちょっと辛かった。
2018 年 8 月入住 1 晚
EKHO Hotels & Resorts Team 于 2020年02月20日 的回复
Dear Valued Guest, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. We are delighted that you had an enjoyable stay with us. We look forward to welcome you back soon! Warm Regards,

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Fabulous
A really wonderful property by the lake's edge. Make sure you get one of the lake-facing rooms - the breeze that blows continuously is amazing. The garden facing rooms are not as nice but interestingly snuggle up against a ruined palace. Some of the lesser ruins are located immediately north of the hotel. You can also see elephants come down to the lake in the evenings from the rooms near the pool area. The pool is like a bathtub though despite the amazing location. Wifi is bit spotty though - it makes you login over and over.
2018 年 8 月入住 2 晚
EKHO Hotels & Resorts Team 于 2020年02月20日 的回复
Dear Valued Guest, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. We are delighted that you had an enjoyable stay with us. We look forward to welcome you back soon! Warm Regards,

10/10 超赞

Upul,Winnipeg, MB, Canada

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent view
Locate at a beautiful places in Sri Lanka. Here for one night only but will absolutely let my family and fiends know about this wonderful experience so they can also consider this place in the future.
2018 年 7 月入住 1 晚
EKHO Hotels & Resorts Team 于 2020年02月20日 的回复
Dear Upul, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. We are delighted that you had an enjoyable stay with us. We look forward to welcome you back soon! Warm Regards,

10/10 超赞

Peter,Mollymook Beach Australia

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Exceptional facilities and staff right on the lake
There are not enough superlatives to describe Ekho Lake House . The staff from managers to ground staff were excellent . Facilities and food superb. Highly recommend it to anyone
2018 年 4 月入住 2 晚
EKHO Hotels & Resorts Team 于 2020年02月20日 的回复
Dear Peter, Thank you very much for your rating and review. We appreciate you taking the time to highlight your experience at the property. We are delighted that you had an enjoyable stay with us. We look forward to welcome you back soon! Warm Regards,

10/10 超赞

Ruth

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
We had a beautiful but all too brief stay at this lovely boutique hotel on the edge of Lake Parakrama. The service was excellent and so friendly and the manager Kanchana and his colleague Udesh went out of their way to welcome us and attend to our every need.
2018 年 4 月入住 1 晚

2/10 糟糕

Aleksei

不满意:员工和服务、住宿条件和设施、客房舒适度
Обман в неплохом отеле на берегу красивого озера
Оплатил номер делюкс, когда приехали, нам дали обычный по меньшей цене, с двумя кроватями вместо большой, говоря при этом, что у них все номера делюкс, просто не осталось свободных из тех, что я бронировал. В итоге вернули разницу в цене после моего длительного возмущения. Территория и бассейн очень маленькие, загорать негде, готовят очень долго, еда вкусная, это единственный плюс и красивый вид. 3 звезды, не больше, предыдущую ночь провели в 4 звездочном в Канди, гораздо выше по всем показателям.

10/10 超赞

David

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 3 月入住 1 晚

10/10 超赞

Sonne,Berlin

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
traumhaftes Hotel
Das Hotel ist wirklich jeden Cent wehrt. Die traumhafte Lage bietet jede Gelegenheit zum relaxen. Der Pool ist ein Traum und das Frühstück muss man erst einmal auf sich wirken lassen, bevor man es essen möchte. Die Zimmer sind toll eingerichtet und sehr sauber. Am Service gibt es gar nichts auszusetzen, wirklich perfekt. Würden dieses Hotel immer wieder buchen.
2018 年 1 月入住 4 晚

6/10 一般

Dennis,UK

不满意:员工和服务
Disappointing stay
Disappointed to find no beer and no gin after long day of travel. Next evening--no ice!! Not delivered till 7pm! Don't feel this is acceptable in hotel costing this much. Food uninspiring and tea/coffee diy from packets. Surely a decent hotel can make a pot of tea for breakfast? Stunning location let down by poor staff management.

8/10 还可以

ray,lebanon

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel big rooms and a very pretty view
A good hotel relative to the amount you pay. Food was good . Overall recommended for a one night stay

8/10 还可以

Marie,bruxelles

满意:客房舒适度
Needs improvement
Hotel With a lot or potential.... But service needs attention : housekeeping sweeping my terrace early in the morning, wakes me up and strange to open my curtain and be faced with the person! Staff loud in corridors. Shower temperature varies from hot to cold in seconds! Restaurant menu is very poor.

6/10 一般

John C,Toronto Canada

满意:清洁度
不满意:客房舒适度
To many moskitos in the room
We stay here twice because convenient from airport. The hotel is ok close to airport but we were disappointed as both times the food was poor in the dining room, waiters are a bit annoying come to the table every 5 minute or so. Our room both times had lots of moskitos and nothing was done about it, we were on the 9 th floor!