4/10 Poor
Brandon N.
8 Aug 2024
Liked: Check-in, location
Disliked: Cleanliness, communication, listing accuracy
Renter beware- mold in ice maker is just the beginning
First, let me start off by saying that when I presented my complaints (that I will be documenting below) to the owner, he immediately accused me of seeking a refund and a "cheaper vacation". He was completely and unnecessarily rude about the whole thing and ended up concluding that, outside of me seeking an unwarranted refund, that everything I was bringing to his attention was a "minor inconvenience". Here are the issues we had while staying at his property. I wish VRBO would allow pictures to be posted.
-The dock is beautiful. It was a bright spot for the property.
-All of the chairs/furniture at the beach area by the dock were broken. There was one functional plastic chair, unlike the pictures in the listing. The owner insisted this was a "minor inconvenience".
-The firepit at the beach area is rusted thru on the bottom such that all of the coals fall on the ground.
-All of the cushions for the furniture pictured on the back patio were missing. The owner insisted this was a "minor inconvenience".
-All of the patio in about a 10 foot vicinity outside of the patio door was covered in sap. It wasn't just one area and this, when combined with the missing cushions above, made the back patio mostly unusable. The owner's comment to this was "You didn't try to wipe the sap up?"
-I have several more issues but VRBO is limiting my word count.
Brandon N.
Stayed 6 nights in Jul 2024