My husband and I paid extra for the superior room to be greeted by first being placed in the wrong room category and thereafter were told the hot water was not available at the time and would be fixed within a few hours. To our dismay the hot water was never fixed and we were told contradicting answers by front desk. Regrettably after paying $185 USD for this stay we had to shower in ice cold water. Not to mention the rooms were far from what is photographed on Expedia. Definitely a highly edited photo of what you really get. The room also had a very high musty scent. I complained to the manager about our poor stay and not to mention no hot water to only be told ‘well you were told on arrival there will be no hot water and it would be fixed’ it was never fixed! She also proceeded to inform us that no compensation can be issued due to us booking from a third party Expedia. This was nonsense and it is unfortunate that places like this continue to scam people.
Savini
2024 年 4 月入住 1 晚
10/10 超赞
marlene
2024年05月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Peace, quiet and the feeling of being safe.
marlene
2024 年 4 月入住 3 晚
10/10 超赞
Olivia
与配偶出行
2024年04月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very beautiful property. The staff was very attentive and the breakfast was good. We got the pool to ourselves on the day we decided to swim and it was clean as well. Loved the location, very close to all the beaches in Portland. Would def stay there again
Olivia
2024 年 4 月入住 2 晚
10/10 超赞
Marvin
2024年04月21日
Marvin
2024 年 3 月入住 3 晚
4/10 很差
Nasaria
与配偶出行, 团体旅客
2024年04月8日
不满意:员工和服务、服务设施、住宿条件和设施
This property has so much potential. The grounds are absolutely beautiful. Gorgeous views and lush gardens. Pool is nice and large.
The service is really lacking. It takes forever if you order off the a la carte menu (1 hr for a snapper fillet with french fries!) The bedroom and bathroom are really dated. You can tell nothing has been done in a long while to improve the place and it's a real shame. We won't be coming back.
Nasaria
2024 年 4 月入住 2 晚
8/10 还可以
Kevin
2024年04月6日
满意:住宿条件和设施,员工和服务
Good
Kevin
2024 年 3 月入住 1 晚
8/10 还可以
Mell
与配偶出行
2024年03月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property is breathtaking, scenery beautiful.definitely will return..
Mell
2024 年 3 月入住 1 晚
10/10 超赞
Robert, Claudette
与配偶出行
2024年03月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The cleanliness of the property, how well kept and updated the property is and how polite and helpful the staff is.