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“The staff there were not friendly especially the gate staff, very unprofessional and and not polite m. The rooms were not the best the door handles came off , roaches so we had to move rooms & were further than we originally were . Wanted to have a good time but it was hard to . ”

“Our stay at Princess Resorts was very disappointing. Housekeeping woke us up 2.5 hours before checkout, banging and yelling despite the “do not disturb” light being on. Service at the Jamaica Food Market was also poor. While waiting for a table, I asked to wait for my family, but the hostess (Sonya) refused and pressured me to go in alone with an unwelcoming attitude. Although check-in was 3 PM, we didn’t settle until 4 PM and were told the water park closes at 5 PM. After a 7-hour flight and……

“The property was amazing, lots of options for food (overall food was just OK, nothing great) bars, pools, coffee. Rooms were super nice and clean, great views. Pool areas and bars were spectacular & plenty of room on private beach to hang out. The main issue was the staff at the bars, buffets and around the pool. Many staff were unfriendly and did not attempt to go out of their way to make sure guest were being served and having a good time. Many staff seemed like they were being bothered when……

“The atmosphere is attracting me, the smile of all colleagues moved me very well. Thank you for providing everything there, really appreciated. ”

“Dinning staff is excellent! Only one person doing the grill needs customer service training…, and you know who he is!!! Attitude towards Jamaican visitors STINK! ”

“Staff was excellent”

“Good amazing! Shantoy and Christopher exceptional! Rooms were okay- my building had a fencing that was broken and people were trying to climb fencing which scared us and our neighbors. Romantic dinner was delicious and beautiful. Overall good experience ”

“Wifi was okay but other than that, everything was great!”

“Book it! Simple as that. Everything was great during our stay ”

“We found out that this property was getting ready for a "much needed" renovation beginning in August. The staff were very helpful and friendly. The food is more than plenty with plenty of variety. The weather was great!”

“It was a very good experience with the good service and dances I would like to come back on a holiday next year”

“Half of the resort is under construction. The amenities that made us book with this resort was not open. In addition, the balcony roof leaked, the shower leaked, the jacuzzi tub was broken. and front desk never answered the phone. Beware you have to pay for hotel entertainment/shows, which is usually free. It is also a charge for certain alcoholic beverages. ”

“Clean room, although we had to change rooms in the middle of our two week stay. There were limited clean towels available in the morning but a staff members would come by in the afternoon and offer to secure us some. The beach was the highlight of the trip but my husband had to wake up at 4 am to go out and out our stuff on a chair to have a spot secured on the beach and even after all that we would wake up at 7 and come out to the lifeguards moving our stuff for people who would tip them for a……

“Service was terrible. Room ”

“The best beach where we had been! Good food and nice, polite and pleasant staff!”