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“The resort was nice but I doubt multiple roaches in my room in different days. The staff acted as if they knew nothing of them but apparently it’s been an issue I recommend them fuming the property. ”

“I loved everything about the property! Nightlife was jumping, Jason with guest services was extremely helpful, Adrian was awesome and quick with bags and on-site transportation. Everyone we came in contact with was super nice!!”

“The atmosphere is attracting me, the smile of all colleagues moved me very well. Thank you for providing everything there, really appreciated. ”

“Very nice resort. Very clean!!! Food was okay. Beach was beautiful; loved how there were palm trees everywhere and so you could pull up a lounge chair for shade. I understand it was a kid friendly resort but I absolutely hated having pure alcohol poured on top of the slushee drink. You would think at least at the adults only pool, that that could be mixed in in the machine. As for the staff, I have to say I am disappointed. I stayed at a RIU in Cancun last year and the staff were exceptional. I……

“It's a lovely place to come for a good get away. Customer service was top tier, rooms were remarkable clean, the food was absolutely amazing and beach view was great aswell I will most definitely be returning.”

“Amazing the staff were amazing ”

“Amazing property!”

“The room is spacious and comfortable. The staff at the hotel are very professional and friendly. Check in was a breeze and you are greeted when you arrive.”

“All of the staff especially the bartenders were amazing and helpful.”

“Breakfast”

“I found the male staff members to be very flirtatious and sexually forward in a way that made me feel uncomfortable as a female traveling alone. It felt very unprofessional. My air conditioner leaked a giant puddle on the floor and even though I mentioned it several times, it took them three days to fix it. The outlets don't work to charge a cell phone and I was left with a dead phone for 48 hours. I didn't find the buffet until the last day. It wasn't a great experience.”

“It was a very good experience with the good service and dances I would like to come back on a holiday next year”

“Room appeared clean but my sheets were dirty from the previous guests with trail mix in the bed. Food was mediocre. Pool very loud with a DJ a lot of the time. ”

“Great Resort!”