The service was excellent and the staff was friendly. And the food was good.
Andrew
於 2024 年 5 月住了 3 晚
8/10 不錯
Nickoda
親子同遊
2024年5月18日
讚好:整潔度
It was good.
Nickoda
於 2024 年 5 月住了 2 晚
6/10 一般
Jazz
2024年5月15日
讚好:整潔度和職員與服務
不滿:住宿狀況
Jazz
於 2024 年 5 月住了 3 晚
2/10 很差
Lucy
親子同遊
2024年5月14日
不滿:整潔度和職員與服務
This stay was so awful it has taken me a year to be able to face writing the review for it. The room was terrible (we arrived to a broken door that didn't lock and it wasn't much better maintained inside) the staff were unpleasant (one of them actually said to me if I wanted better service I should have stayed on the other side of the hotel), the food was disappointing. Shared areas of the property were well maintained hence the three stars as opposed to one.
Lucy
於 2023 年 4 月住了 2 晚
10/10 優異
Tashonda
家人同遊
2024年5月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
First time out of the country and so glad I picked this resort I had a great time
Tashonda
於 2024 年 5 月住了 4 晚
10/10 優異
Taznique
多人同遊
2024年5月12日
讚好:整潔度、職員與服務和住宿狀況
The staffs are great. The place is super clean & it smells soo good. I highly recommend & it’s kid friendly as well. You will not go wrong with staying there.
Taznique
於 2024 年 5 月住了 4 晚
4/10 欠佳
Jamileya
伴侶同遊
2024年5月12日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
A lot of mosquitoes very outdated not too much food to choose from
Jamileya
於 2024 年 5 月住了 2 晚
8/10 不錯
Nate
伴侶同遊
2024年5月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The Concierege was WAY too aggressive with their sales pitch
Nate
於 2024 年 4 月住了 7 晚
2/10 很差
Farhad
伴侶同遊
2024年5月4日
不滿:整潔度、設施服務和住宿狀況
It was my first time staying with this company since my friend suggested them but I will never return to them. I had to pay a lot more money to switch me to another Iberostar (Grand). They made me wait for couple of hrs to switch and Paid $700 as they said these resorts are the same but under different managements.
I was celebrating a birthday at their new location (Grand) but they could not find a candle for a 2x2 inch cake. What a shame. I hope someone look into this.
Farhad
於 2024 年 4 月住了 5 晚
10/10 優異
Rufaro
多人同遊
2024年5月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved our stay here! Sparkle - Legs&Thighs- Damion- Warren just to list a few of the amazing staff at the resort !!! The food was nothing to run home to mom about however it was still better than most. I will definitely be returning to this resort