We booked 2 rooms for 2 nights via hotels.com.
* sewer gas smell in the bathrooms (first video - leak in the connection from the sink to the sewer, water draining to the floor)
* Air Conditioner did not cool rooms.
* dead bugs in the headboards.
* bar downstairs playing loud music until 3am
* No in room safe, no safe at the front desk, and a letter in the room saying not to leave your valuables as the hotel would not be responsible for theft
* no elevator
We checked out after only one night, as no alternative arrangements were offered by the hotel to rectify the sewer gas, AC, or bug issues when we brought it up to the front desk. (Spoke to Sha & Ms. Neo)
The hotel refused to refund any of the costs when contacted by hotels.com.
Don't stay here.
Christopher
2023 年 12 月入住 2 晚
6/10 一般
Yeng Peng
2022年05月23日
Yeng Peng
2022 年 5 月入住 1 晚
10/10 超赞
Numphung
2022年05月7日
Numphung
2022 年 4 月入住 2 晚
4/10 很差
真实旅客
2020年10月3日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Won’t be back again
真实旅客
2020 年 10 月入住 1 晚
10/10 超赞
Sharmala,Shah alam
团体旅客
2020年09月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This place was great and location is so strategic! So convinient and most importantly it's relaxing! Staff were friendly.
Sharmala
2020 年 8 月入住 2 晚
10/10 超赞
Mira
与家人出行
2020年08月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good stay
Overall was a good stay just need to improve the bad odour from the toilet. maybe put some air freshener kind of thing will help