Chalets in Port Phillip

Great staff and amenities

Just slightly in the middle of st Kilda road so need a bit walking to go shops or restaurant. But the hotel itself is v comfortable and good for value

It was one of the nicest hotels I have stayed. View was stunning - panoramic view overlooking the city on the Southbank. The hotel is one of the tallest buildings in the area and I stayed on 24th floor. Room has everything inside - fridge, stove, dish washer, utensils, washing machine, coffee maker, safe….. Room is spacious and quiet. Staff is nice. 5 min walk to parking and Mall/shopping and restaurants. I will definitely stay there again if I go to Melbourne.

Clean and excellent service

Saori and her team were nice, friendly and helpful. We arrived the hotel earlier than the check in time and we left our luggages and went out for breakfast. Saori called back just when we were about to finish breakfast that a room is ready for us! Our one bedroom is clean and suitable size, with kitchen and living room for us to put our things. If you'll wash your clothes, they have a washing machine and dryer in the toilet. Generally nice and tidy place.

Good location

Great except the inhouse parking lot was not available due to damage if the garage door

Apart from reception not opened before 6am when we had to check out to make our flight, it appears sliding the key under the reception door sufficed. Everything else was brilliant. Highly recommended and still stay again

The housekeeping staff always forget to refill various things, such as tea, shower gel and shampoo. I always have to call the night staff and ask for it. I felt bad for calling for support but the housekeeping staff should check if they have forget to refill items and ensure they gave the customers what they needed