I do love the hotel. It is located in the city center. The cost of going from the airport to the hotel is reasonable. It is about 1500 VUV. The hotel includes a beautiful breakfast. The omelette is so tasty. The swimming pool is good, you can swim till 10PM at night. Towels can be borrowed from the reception. The view is major.
Lift was smelly snd lights not working on one
Cleaning not thorough - bed not touched
Concierge not helpful with bags
Veniana
2024 年 9 月入住 3 晚
10/10 超赞
CAROLINE
与配偶出行
2024年09月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is a perfect spot to stay in the heart of Vila. Close to the markets and an easy walk to all that Vila has to offer. The pool and pool area are a great place to relax with a cold tusker. Like all places in Vanuatu, the staff is what makes the stay special. Everyone goes above and beyond to ensure your stay is enjoyable. The food at the restaurant was also fantastic. Overall I would recommend if you want to stay in the heart of Vila.
CAROLINE
2024 年 8 月入住 3 晚
6/10 一般
Alan
与配偶出行
2024年08月20日
满意:员工和服务,清洁度
不满意:住宿条件和设施
We have stayed at the grand on several occasions.Imagine our surprise when we walked into our room to find we had nothing to put our clothes in. On previous visits they had storage space ie a dresser with the tv on top ,This time tv on the wall no storage.In the managements wisdom they supply one luggage rack we had two suitcases and had to request another rack.We spent our week living out of a suitcase I can only hope the hotel is awaiting delivery of suitable storage furniture.Some additional irritants a casino filled with noxious cigarette smoke and a problem with water supply. Outlook disappointed has been much better in the past.
Alan
2024 年 8 月入住 7 晚
10/10 超赞
Peter
2024年07月28日
满意:住宿条件和设施
Peter
2024 年 7 月入住 7 晚
6/10 一般
Trevor
2024年06月17日
满意:员工和服务,清洁度
Staff we lovely but construction work was bery noisy
Trevor
2024 年 6 月入住 3 晚
10/10 超赞
Costa
团体旅客
2024年06月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything inside the property was excellent. Although parts of the the facility are currently under renovation, there was no inconvenience to guests. The staff were very friendly and professional and even helped us with a taxi driver who over charged our group. Sadly the area outside the facility has the same problem with the rest of Port Vila roads....in need of major overhaul & repairs.
Costa
2024 年 6 月入住 1 晚
10/10 超赞
Greg
与配偶出行
2024年06月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was undergoing some upgrading painting outside, but very nice
Greg
2024 年 5 月入住 7 晚
8/10 还可以
Telesia
2024年05月26日
Telesia
2024 年 5 月入住 2 晚
8/10 还可以
Henri
2024年04月29日
Henri
2024 年 4 月入住 3 晚
10/10 超赞
Susie
2024年03月18日
满意:住宿条件和设施,清洁度
We had a wonderful stay. The staff were amazing!
Susie
2024 年 3 月入住 1 晚
10/10 超赞
Francois,Nogent sur Marne
商务旅客
2024年03月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Localisation très commode, en centre ville, à côté d'une promenade bord de mer agréable le soir.
Francois
2024 年 2 月入住 2 晚
8/10 还可以
Marcus
商务旅客
2024年02月19日
满意:清洁度、员工和服务、客房舒适度
Marcus
2024 年 2 月入住 2 晚
8/10 还可以
Makereta
2024年02月15日
Makereta
2024 年 2 月入住 7 晚
10/10 超赞
Lanieta
2024年02月11日
满意:清洁度、员工和服务、住宿条件和设施
Lanieta
2024 年 2 月入住 7 晚
10/10 超赞
Elleena
2024年02月9日
Elleena
2024 年 1 月入住 5 晚
10/10 超赞
Mustafa
2024年01月23日
Mustafa
2024 年 1 月入住 1 晚
8/10 还可以
Madison
2024年01月22日
Madison
2024 年 1 月入住 4 晚
8/10 还可以
Mustafa
商务旅客
2024年01月22日
满意:服务设施
Mustafa
2024 年 1 月入住 1 晚
10/10 超赞
J Scott
2024年01月20日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Really Nice!
Really enjoyed staying at the Grand. Wonderful views from the balcony. Good food in the restaurant. A super friendly staff.