Lille Porte de Paris Hotels

"Rude staff + bedbugs + bad amenities + No AC The location is the only positive. However, the service is terrible and the receptionist with glasses is particularly unhelpful. Her default response to anything is “no” “fully booked” or “not possible”. For example, she initially said there was no parking but then when a colleague gave us a space we discovered there were loads available. The internal design is strange too. We weren’t given any introduction so we had to search for the garage and hotel entrances after 10 pm when the main outside gate closed. The rooms are tiny and the lighting is poor. I’m quite surprised this is part of Marriott Bonvoy. The temperature in Lille was 24 degrees, yet the room was boiling hot and there was no air conditioning. It was centrally controlled and set to heat mode. Rooms facing the front yard can be very noisy from drinkers sitting outside."

"Beautiful and unique property. Wonderful staff and comfortable beds."

"The hotel is in a fantastic location and the staff are very helpful. The rooftop bar has a great view but is not open on sundays if that’s your travel day. "

"I grateful for the gentleman I think his name was Jerome? to have checked me into earlier than planned after my arrival from London, UK. I was impressed with how clean my room was."

"A good location close to the main train stations. Check in was seamless and staff on the desk were friendly. Room was perfectly acceptable at the price point and it worked for our overnight stop over."

"Very well located. Comfortable bed"

"Wonderful staff, breakfast and location!"

"Breakfast, had a continental sway but with sufficient variation to please most."

"Nice clean room which faced the train station. A bit noisy due to the activity at the station. Excellent location. Close to the old city and many restaurants. Excellent breakfast! The only complaint we had was a slight urine smell behind the toilet."