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关于温哥华华盛顿希尔顿酒店的点评

3.5 out of 5
温哥华华盛顿希尔顿酒店
301 W. 6th Street, Vancouver, WA

点评

8.8

超赞

10 分 - 超赞。553 条好评，共有 1000 条点评" "
8 分 - 还可以。301 条好评，共有 1000 条点评" "
6 分 - 一般。93 条好评，共有 1000 条点评" "
4 分 - 很差。31 条好评，共有 1000 条点评" "
2 分 - 糟糕。22 条好评，共有 1000 条点评" "

9.2/10

清洁度

9.0/10

员工和服务

8.4/10

服务设施

9.0/10

住宿条件和设施

8.6/10

环保

点评

8/10 还可以

YI CHENG

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
舒服的酒店
周围的交通的确是比较的方便的地方。酒店的房间是舒服的

10/10 超赞

Isaiah

满意：清洁度、员工和服务、住宿条件和设施
Shower was very small and no body wash was provided.
2024 年 5 月入住 1 晚

8/10 还可以

CHERRI

与配偶出行
满意：员工和服务，清洁度
Most of the things we did not like were related to the bathroom. The height of the toilet was like child size, you almost had to fall down on it to reach it. If you have any physical limitations in this area, this would be a deal buster. The toilet paper was so bad I think a gas station rest room has better quality. As for the Grays restaurant on the first floor the menu items were extremely over priced and of poor quality. Would not recommend or go back.
2024 年 5 月入住 4 晚

10/10 超赞

Patrick，Port Moody

满意：住宿条件和设施
Convenient
2024 年 4 月入住 1 晚

10/10 超赞

David，Vancouver

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful Staff, Clean and comfortable room
2024 年 3 月入住 1 晚

6/10 一般

emily

All the vending machines were out of water. We went to front desk. They charged my daughter and I 3$ each for two small cartons of warm water. Earlier they gave a guest free ones from the back based on their room:) it’s Vancouver not Paris…..
2024 年 3 月入住 1 晚

10/10 超赞

Robert

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

10/10 超赞

Ken，Grants Pass

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚

10/10 超赞

Jonathon

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚

10/10 超赞

Timothy

2024 年 2 月入住 1 晚

8/10 还可以

Stephanie

2024 年 2 月入住 1 晚

10/10 超赞

Maria

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice staff
2024 年 2 月入住 1 晚

10/10 超赞

Suzy

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Nice, quiet area. Lobby is impressive. The cost to park is a bit much, at the same time it is safe & secure.
2024 年 2 月入住 1 晚

10/10 超赞

karli

与家人出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The check in process was super easy and the staff was great. The valet was so convenient. Our room was very clean. Would stay here again.
2024 年 2 月入住 1 晚

8/10 还可以

Ariel

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The bathroom was a bit of a walk from the bed.
2024 年 1 月入住 1 晚

10/10 超赞

Ronald

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
This is our go-to place when we visit vancouver. We have always been satisfied.
2023 年 12 月入住 6 晚

10/10 超赞

Laurie

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚

6/10 一般

Richard

与家人出行, 与配偶出行
2023 年 12 月入住 1 晚

6/10 一般

Timothy

6/10 一般

Charles

商务旅客
满意：员工和服务
The room temperature was not consistent going from a hot room to a cold room. Also black streaks all around the wall mounted heat vent.
2023 年 12 月入住 1 晚
Mike McLeod 于 2023年12月8日 的回复
Thank you for sharing your comments. We are sorry to hear there were inconsistencies with the heating in your room and the marks near the vent. Our maintenance team is making the repairs to the room so that this does not happen again. Thank you again and we hope to see you back the next time your travels bring you to Vancouver.

8/10 还可以

Tyler，Kennewick

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
The marketplace with drinks and snacks, grays, shuts down way too early and no other options outside of the restaurant.
2023 年 11 月入住 1 晚
Mike McLeod 于 2023年12月8日 的回复
Thank you for taking the time to provide this feedback. We are working on late night snack items to be available at the front desk in the near future. We hope to welcome you back soon.

10/10 超赞

Megan

2023 年 11 月入住 1 晚
Mike McLeod 于 2023年12月8日 的回复
Thanks for the 10 out of 10!

10/10 超赞

Mohammad

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was very friendly and accommodating to their customers wants & needs. Hotel was nice and clean and not worn down. Will definitely stay at this hotel again. The only thing I didn’t like was having to pay for parking. Cheers!
2023 年 11 月入住 1 晚
Mike McLeod 于 2023年12月8日 的回复
We are glad to hear our team provided great service. They do take pride in making sure our guests are taken care of. We hope to welcome you back soon.

10/10 超赞

Russell

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great property
This dog-friendly place is perfectly located. It is right across the street from Esther Short park making getting up early to walk dogs easy to do. The room was comfortable and clean and the staff could not get enough of our two doxies!
2023 年 10 月入住 6 晚

10/10 超赞

PATRICIA，San Antonio

与家人出行
满意：服务设施
The property was well kept. The pool was heated to a comfortable temperature even when it was cold outside. We were snake to enjoy a swim and hot tub. The included breakfast was filling and beyond expectations. We were delighted with our stay and will stay here again.
2023 年 11 月入住 1 晚
Mike McLeod 于 2023年12月8日 的回复
We are so pleased to hear you enjoyed your stay and the pool.

10/10 超赞

Ben

2023 年 10 月入住 2 晚
Mike McLeod 于 2023年12月8日 的回复
Thank you for the 10 out of 10! Hope to welcome you back soon.

10/10 超赞

Mariah

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Great staff, easy (though expensive) valet service. Appreciated the security and cleanliness of the rooms as well. Great overall stay
2023 年 10 月入住 1 晚
Mike McLeod 于 2023年10月31日 的回复
Thank you for your kind words. We are thrilled to receive your feedback and on the security and cleanliness and will share with our team.

10/10 超赞

Kevin

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was outstanding!
2023 年 10 月入住 2 晚
Mike McLeod 于 2023年10月31日 的回复
Thank you for the 5 out of 5! Hope welcome you back soon.

10/10 超赞

Mary，Santa Fe

2023 年 10 月入住 2 晚
Mike McLeod 于 2023年10月31日 的回复
Thank you for staying with us. We hope to welcome you back soon.

10/10 超赞

Melissa

2023 年 10 月入住 1 晚
Mike McLeod 于 2023年10月31日 的回复
Thank you for the 5 out of 5! We hope to be your first choice when you travels take you to Vancouver again.

10/10 超赞

Jodi，Salem

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Friendly check in, roomy front area, parking garage available for additional fee
2023 年 9 月入住 1 晚
Mike McLeod 于 2023年10月31日 的回复
We are pleased to hear you enjoyed your check in process. Our Front Office team prides themselves on making our guests feel welcome from check in to check out!

10/10 超赞

laura

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice clean room!
2023 年 9 月入住 1 晚
Mike McLeod 于 2023年09月29日 的回复
Thank you for your kind words. We hope to welcome you back soon.

10/10 超赞

Timothy，La Mesa

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We were fortunate to be greeted by Joanne at the front desk. Our long plane ride arrived earlier than expected and we were completed exhausted. We assumed that we would just leave our luggage behind the front desk and walk about the city and wait until rooms were ready. We didn't even ask if we could check in early. She took it upon herself to see if one was available and got us in right away. GREAT SERVICE .. Than you!
2023 年 8 月入住 2 晚
Mike McLeod 于 2023年09月29日 的回复
We agree, Joanne provides great service. Thank you for sharing and we will make sure to pass your comments along to our Front Office team

10/10 超赞

Krista

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 2 晚
Mike McLeod 于 2023年09月29日 的回复
Thank you for the 10 of 10! We look forward to welcoming you back soon.

8/10 还可以

真实旅客

团体旅客
满意：清洁度、住宿条件和设施、客房舒适度
Almost perfect
The room was excellent but the TV/remote didn't work so we called guest services to report it. The polite representative said she'd send someone from Engineering right away but they never came .. we waited quite awhile then just went to sleep.
2023 年 8 月入住 1 晚
Mike McLeod 于 2023年09月29日 的回复
We apologize our service and follow up did not meet our service levels. Thank you for sharing and we will review with our team.

10/10 超赞

Thomas

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very good
2023 年 8 月入住 2 晚
Mike McLeod 于 2023年09月29日 的回复
Thanks for the 5 out of 5!

10/10 超赞

Bora

2023 年 8 月入住 2 晚
Mike McLeod 于 2023年09月29日 的回复
Thank you for the 5 out of 5! We are glad our team and hotel met your expectations.

8/10 还可以

Carl

满意：清洁度、员工和服务、住宿条件和设施
For the price we pay, we should get free parking. TV did not get many channels. Did not get some local channels. Service in restaurant was slow.
2023 年 8 月入住 1 晚
Mike McLeod 于 2023年09月29日 的回复
Thank you for your comments. You will be pleased to know we have expanded our TV offerings and now have "Stay Connected' in our guest rooms allowing you to connect to your own streaming channels as well as the channels we have on property. We hope to welcome you back soon.

6/10 一般

Peggy

满意：清洁度、员工和服务、住宿条件和设施
I understand this location was recently renovated. That’s likely why the lobby was devoid of furniture other than some built in bench seating. I informed the desk clerk that the tub in my room had no safety treads and getting in and out was a safety hazard. The bathroom linens were of the quality and thickness you would find at a dollar store. The new television system was difficult to master, even for a person like me, who is comfortable with technology. Not only that, the provider is in a dispute with ABC and that network was not available at all, so I missed my favorite of the corporate news shows.
2023 年 8 月入住 4 晚
Mike McLeod 于 2023年09月29日 的回复
Thank you for your feedback and we apologize your experience was less then stellar. We will share with our Housekeeping to on how we can improve. Some good news, our lobby furniture is schedule to arrive soon and our guestroom TV package now has Hilton's Stay Connected, allowing you to access your own personal streaming services in addition to our channel offerings.

10/10 超赞

Don

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel however there were unresolved technical issues in the room.
2023 年 8 月入住 1 晚
Mike McLeod 于 2023年09月29日 的回复
Thank you for the 5 out of 5! We apologize you experienced a technical issue during your stay that we were not able to resolve it. Please feel free contact us directly so we may learn more on how we can improve for your next visit.

10/10 超赞

Bill

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful stay
Wonderful property, friendly staff, food & drink at in house restaurant was super.
2023 年 8 月入住 1 晚
Mike McLeod 于 2023年09月29日 的回复
Thank you for your kind words. We hope to welcome you back soon.

10/10 超赞

Hector

满意：住宿条件和设施，清洁度
2023 年 8 月入住 1 晚
Mike McLeod 于 2023年09月29日 的回复
Thank you for the 5 out of 5! We are thrilled to hear we met your expectations.

8/10 还可以

constance

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
I liked the design of the property. It was very comfortable.
2023 年 7 月入住 2 晚
Mike McLeod 于 2023年09月29日 的回复
Thank you for sharing your comments. Our new lobby renovation is coming together nicely and we are glad you enjoyed it.

8/10 还可以

Calvin

满意：清洁度、员工和服务、住宿条件和设施
nothing extra
2023 年 7 月入住 1 晚

10/10 超赞

Laura，Renton

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very close to Ester Short Park. Was clean and the food and Grays was wonderful. Everyone was so friendly.
2023 年 7 月入住 1 晚

10/10 超赞

Don

2023 年 7 月入住 1 晚

10/10 超赞

Erik

满意：清洁度、员工和服务、住宿条件和设施
Nice room with everything i needed. The shower could have been better. Surprised it didn't have upgraded fixtures from a major brand like Moen.
2023 年 7 月入住 1 晚

8/10 还可以

Sarah

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good rooms, friendly staff. Central location near downtown in easy walking distance to waterfront.
2023 年 7 月入住 1 晚

10/10 超赞

Kathleen，Vancouver

满意：清洁度、员工和服务、住宿条件和设施
2023 年 7 月入住 1 晚

10/10 超赞

Jennifer

与家人出行
满意：客房舒适度，住宿条件和设施
2023 年 7 月入住 2 晚