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溫哥華-波特蘭希爾頓欣庭酒店的評價

3 out of 5
溫哥華-波特蘭希爾頓欣庭酒店
701 Southeast Columbia Shores Blvd, Vancouver, WA

評價

9.0

卓越

10 分評分，優異；526 則評價中有 345 則" "
8 分評分，不錯；526 則評價中有 117 則" "
6 分評分，一般；526 則評價中有 39 則" "
4 分評分，欠佳；526 則評價中有 15 則" "
2 分評分，很差；526 則評價中有 10 則" "

9.2/10 

整潔度

9.4/10 

職員與服務

8.8/10 

設施服務

9.0/10 

住宿狀況

8.6/10 

環保程度

評價

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
一流的服务
酒店的服务人员很热情，房间也很舒适

10/10 優異

Dan Alex

家人同遊
讚好：整潔度、設施服務和住宿狀況
Great Accessibility suite.
於 2024 年 4 月住了 4 晚

4/10 欠佳

mesinee

家人同遊, 親子同遊
讚好：職員與服務
Our room was so dirty. The toilet bowl and the sink has the black plaque all around it. The bathroom is dated and The bed cover smell like the dirty sweat 😱
於 2024 年 4 月住了 2 晚

8/10 不錯

Thomas

讚好：整潔度、職員與服務和設施服務
Good: inexpensive, large room, fairly clean. Not so good: $10 parking fee, hot tub out of commission, doors unsecured, mediocre continental breakfast, concierges talking about personal stuff audibly.
於 2024 年 4 月住了 1 晚

10/10 優異

Daniel

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚

10/10 優異

Jill

於 2024 年 3 月住了 1 晚

6/10 一般

Fred

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚

10/10 優異

Austin

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
We love staying here every time we visit Vancouver we highly recommend staying here it’s always a 10/10!!!
於 2024 年 2 月住了 2 晚

10/10 優異

loyalty

讚好：整潔度、職員與服務和住宿狀況
Love it
於 2024 年 2 月住了 1 晚
Owen Burns 於 2024年2月22日的回應
So glad you enjoyed your stay! Looking forward to seeing you again.

10/10 優異

Vicki

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This was perfect for our weekend trip to Portland. Close by to our event, and dining. Also quick access to major highways when heading out to explore.
於 2024 年 2 月住了 3 晚

10/10 優異

Subodh (Charlotte)

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 4 晚
Owen Burns 於 2024年2月4日的回應
I'm so glad you enjoyed your stay here at the Homewood Suites Vancouver, WA! We are looking forward to hosting you again next time you visit the Pacific Northwest.

8/10 不錯

Jeff

家人同遊
讚好：整潔度、職員與服務和設施服務
The front desk and the breakfast ladies are all very friendly and professional. However, the building itself can use some fixes. For example, the door to the building we stayed was broken and couldn't be closed which posed safety issues. The bathroom door in our room couldn't be closed properly either. The curtain in our room was torn. It's operated by Hilton, but doesn't live up to its name.
於 2023 年 12 月住了 3 晚

10/10 優異

Mary

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Steve

多人同遊
讚好：設施服務
Nice staff
於 2023 年 11 月住了 1 晚

10/10 優異

Paul (Bellevue)

於 2023 年 11 月住了 1 晚

8/10 不錯

Sharon

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable but has its drawbacks.
We were in Portland airports flight Pattern so we had a lot of planes.
於 2023 年 10 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 3 晚

10/10 優異

Brent (Haines)

於 2023 年 10 月住了 1 晚

10/10 優異

Michelle A

讚好：整潔度、職員與服務、設施服務和住宿狀況
Homewood Suites treated us very well! They accommodated us when Frontier Airlines messed up our original itinerary. The staff were friendly and attentive. We loved the included breakfast and will definitely stay here again.
於 2023 年 10 月住了 3 晚

4/10 欠佳

Gary

讚好：整潔度和職員與服務
不滿：住宿狀況
於 2023 年 9 月住了 1 晚

6/10 一般

Baljit

不滿：整潔度、職員與服務和住宿狀況
We were prepare for suites at last couple of hours before check in. They says room was not available even it was booked 1 month ago.
於 2023 年 9 月住了 1 晚

10/10 優異

Margo

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Breakfast was lovely.
於 2023 年 9 月住了 1 晚

2/10 很差

Danielle

家人同遊
不滿：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚

8/10 不錯

Tony

家人同遊
讚好：設施服務
Doors- hallways - carpets are in serious disrepair - room was okay . B- fast - lobby- coffee - eating area above average
於 2023 年 9 月住了 1 晚

10/10 優異

Terry

於 2023 年 8 月住了 4 晚

4/10 欠佳

LAURIE

I canceled my reservation after they told me their seasonal pool was closed (after the hottest week in Oregon weather). That was unacceptable, along with the front desks' lackluster attitude of "oh well, too bad so sad." The whole reason I booked their hotel was for the pool. The front desk manager assured me that their website reflected the pool closure at the time I checked in, which was not helpful since I did not know prior.
於 2023 年 8 月住了 1 晚

2/10 很差

Lisa

家人同遊, 商務旅客
讚好：職員與服務
不滿：設施服務和住宿狀況
The staff was friendly. The pool was broken the entire time and the room was never properly cleaned
於 2023 年 7 月住了 28 晚

8/10 不錯

William

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We have stayed here before and this time was just as good a stay as we remembered.
於 2023 年 8 月住了 2 晚

6/10 一般

Mike

於 2023 年 8 月住了 2 晚

10/10 優異

Susan

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice motel with large rooms.
於 2023 年 8 月住了 2 晚

6/10 一般

Joan (Tehachapi)

讚好：職員與服務
於 2023 年 8 月住了 5 晚

10/10 優異

Gieta

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 1 晚

6/10 一般

Rochelle

於 2023 年 8 月住了 1 晚

6/10 一般

Nicholas

親子同遊
不滿：設施服務和住宿狀況
Spacious room was good and sheets clean. Great location to restaurants and river beach. What I didnt like : 1. The pool was closed and no notification and we booked after the pool was closed. We chose the hotel for the pool. The river is really nearby but the girl at the front desk could have shared that, instead of saying " i dont know where you can go". We also found a pool 15 mins away but again she could have shared alternatives. 2. Cigarette butt in porch and it was dirty 3. The lounge tv had white streaks down it on every channel. 4. Only one seat on the porch 5. Breakfast was below par
於 2023 年 8 月住了 2 晚

10/10 優異

Jeffrey

商務旅客, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I was with friends visiting the area on the unfortunate mission of dealing with a friend's untimely death. As it happens the location was convenient for us, particularly because it's in a particularly walkable location with a riverside esplanade, plenty of cafe and dining options, and a grocery store all easily accessible. The most notable thing about the property, however, was the staff. As it happens we needed several special accommodations, and Rayna, the desk attendant, went out of her way to handle them seamlessly, and at the same time was so sensitive to the difficult situation that I can hardly imagine anyone ever being kinder, more sympathetic, or more professional, all at the same time. I would happily return under better circumstances.
於 2023 年 8 月住了 1 晚

6/10 一般

Shirley

讚好：職員與服務
不滿：整潔度和住宿狀況
Great location but very run down. Unfortunately the pool is down and has been for months, furniture is DIRTY and needs to be covered with sheets, found dirty dishes...there is not enough staff in housekeeping to manage proper turnovers. The front desk is very friendly and professional
於 2023 年 7 月住了 10 晚

8/10 不錯

Jonathan

家人同遊
讚好：職員與服務
不滿：設施服務
Great area and easy access to a great river trail. Suite was showing its age and felt a bit dirty. Bath had not been cleaned and floors were quite dirty. Kitchenette was missing soap, dish towels and a drain stopper for the sink so could not do dishes. Felt it needed a good deep clean and an inventory check to ensure the amenities were usable in the suite.
於 2023 年 8 月住了 1 晚

8/10 不錯

Joshua

於 2023 年 8 月住了 2 晚

10/10 優異

Johnetta

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
My family and I enjoyed our stay there and was very impressed! We came from Omaha Nebraska. Thanks so much for making our stay memorable even in our time of grief.
於 2023 年 7 月住了 3 晚

6/10 一般

John

讚好：整潔度和設施服務
The room was great, clean quiet. The WiFi login didn’t work at first but then did once I went to the front lobby. Getting into the building was a problem. Apparently the key cards don’t always unlock the outer doors! Nothing is more frustrating than a key that doesn’t work. That should be top of the list to get that fixed. Went to the front desk 3 times!
於 2023 年 7 月住了 1 晚

8/10 不錯

Garshom

讚好：整潔度、職員與服務和住宿狀況
The rooms are very nice and spacious. The included breakfast is "better than average." The staff are very nice. My room faced the pool, which can get noisy, particularly because there were a number of families staying there.
於 2023 年 7 月住了 3 晚

10/10 優異

Stephan

家人同遊
Even with parking lot repair going on stay and breakfast was very good. Sad the pool was not working, was looking forward to it.
於 2023 年 7 月住了 1 晚

2/10 很差

Michelle

家人同遊
不滿：住宿狀況
Noise all night long sounded like the people above us were going to fall through the floor. There was black mold under the toilet seat. For as much as this hotel charged and it being a Hilton I expected a certain level of standard. The staff was incredibly nice, had no problems at all with staff. This hotel states they have shuttle service to airport but they only had service after 9am. I needed shuttle service at 4am. We found out after checking in the shuttle was not available for us. Very disappointing. I would not recommend this hotel to anyone.
於 2023 年 7 月住了 1 晚

8/10 不錯

Eve

讚好：職員與服務和住宿狀況
More attention needs to be paid to the outside seating by the lodge.Windows were dirty and tables should be wiped down.
於 2023 年 7 月住了 3 晚

2/10 很差

Chuanding

家人同遊
不滿：職員與服務
We drove long way from CA to Portland, family with kids, when getting there, they said no room available, and asked us to move to another hotel at downtown at night. Wr booked in advance and paid full price, don't understand what they called "overbooked" and cancelled/changed ours. Really terrible experience ...

8/10 不錯

Daniel

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Love the amenity and breakfast. The area is safe and pleasant. We enjoyed the walk in sunset along the river. Convenient location to Fort Vancouver, downtown and a shopping center.
於 2023 年 6 月住了 3 晚
Jessica L 於 2023年6月30日的回應
I am so happy to hear that you enjoyed your most recent visit and hope you choose to stay with us again. Have a wonderful day!

10/10 優異

Gregory

親子同遊
讚好：整潔度、職員與服務和住宿狀況
.
於 2023 年 6 月住了 1 晚
Jessica L 於 2023年6月30日的回應
I am happy to hear that you enjoyed your stay with us and hope you choose to stay with us again. Have a wonderful day!

10/10 優異

Tryon

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Near very good restaurants
於 2023 年 6 月住了 3 晚
Jessica L 於 2023年6月20日的回應
I am so happy to hear that you enjoyed your stay with us and hope you choose to stay with us again. Have a wonderful day!

8/10 不錯

Lori

多人同遊
讚好：整潔度、職員與服務和住宿狀況
The room was quiet, clean, and comfortable. There were a variety of pillows on the bed which was great for finding one closer to my own at home.
於 2023 年 6 月住了 1 晚
Jessica L 於 2023年6月16日的回應
I am so happy to hear that you enjoyed your stay with us! I hope you choose to stay with us again. Have a wonderful day!

6/10 一般

JEANNIE

於 2023 年 6 月住了 4 晚
Jessica L 於 2023年6月30日的回應
I am so happy to hear that you enjoyed your stay with us and hope you choose to stay with us again. Is there anything we can do to improve our property to make your next stay five out of five?