Beautiful building, lovely staff but we had lots of problems from day one.
Unfortunately, it was not the smooth experience I would have expected in this category and did impact our stay.
Nasrin
2025 年 5 月入住 5 晚
10/10
Magdalena
2023 年 9 月入住 2 晚
10/10
The grounds, room, the bar and the spa were all top notch. Service in the restaurant and bar was very good and still friendly. Breakfast was a great spread every morning. We really enjoyed the location and proximity to the beach, restaurants and the city. We will absolutely be back!
Cailin
2025 年 3 月入住 4 晚
10/10
An amazing property with terrific staff that seemed to really care and responded to any need immediately. Beautiful room and main hotel with an incredible view of the Atlantic. Breakfast was terrific and included cook to order. Just outstanding.
Kevin
2025 年 3 月入住 4 晚
10/10
Imraan
2025 年 2 月入住 2 晚
10/10
真实旅客
2025 年 2 月入住 7 晚
4/10
as instalações do hotel de fato são ótimas, o quarto é impecável, a limpeza também, funcionários educados. O que foi REALMENTE frustrante foi a comida do hotel. O pequeno almoço me chocou. Nunca fui num hotel 5 estrelas CARO como esse pra comer tão mal. A comida que foi pedida no quarto no jantar também não estava no nível do valor que pagamos. Já fui em hotéis 4-3 estrelas que tinha um pequeno almoço MUITO melhor, muito mais bem servido e caprichado. O pequeno almoço é realmente frustrante só tendo poucas opções de coisas, tudo disposto na mesa de qualquer jeito. Pedimos o pequeno almoço no quarto e não levaram nada do que foi pedido, descemos e quando nos deparamos com as mesas e as opções ficamos impressionados como um hotel tão caro oferece um serviço tão ruim de comida sendo o pequeno almoço geralmente o carro chefe dos hotéis 5 estrelas. Perdeu muitos pontos já que fomos apenas passar uma noite para iniciar nossa lua de mel, esperávamos mais. fora isso, todo o resto é lindo
Gabriel
2025 年 2 月入住 1 晚
10/10
Bruno
2025 年 1 月入住 1 晚
10/10
Edouard
2025 年 1 月入住 1 晚
10/10
Excellent service, food and location. The breakfast was the best I have had in any hotel. The hotel was very stylish and looked well maintained. The beach is just across the road from the property and there are lots of small bars and restaurants along the sea front. Perfect winter stay as there are few people around but everything is open.
Timothy
2025 年 1 月入住 5 晚
10/10
Daniel
2024 年 12 月入住 2 晚
10/10
Armin
2024 年 12 月入住 2 晚
10/10
Richard
2024 年 12 月入住 1 晚
4/10
Not a 5 star hotel!!! Spa area is in basement and very cramped. Pool area and bedroom/bathrooms that have all marble floors are a big danger, you need to constantly be careful not to slip . Patrons were permitted to use phones in dining room which made it unpleasant. Location across from the ocean is beautiful for walks but quite far from city. On a positive note the food at Fleur de Lis is terrific.
Diane
2024 年 10 月入住 1 晚
4/10
Diane
2024 年 10 月入住 1 晚
8/10
NINA
2024 年 10 月入住 2 晚
10/10
Karina
2024 年 9 月入住 1 晚
4/10
Michelin One star was horrible. Chef tried too hard with bad ingredients. Took 25 minutes to get a cocktail and 3.5 Hours for a poor dinner. Hotel misrepresents its self on the website as staying in an old mansion when the rooms are actually in an ugly concrete structure beside it.
nicklous
2024 年 9 月入住 1 晚
10/10
Alfred
2024 年 9 月入住 1 晚
10/10
Staff was wonderful!
John
2024 年 9 月入住 3 晚
10/10
Ein sehr schönes Hotel mit freundlichem Personal das auch sehr kompetent ist. Frühstücksbuffet mit Moet Chandon Champagner und frischen Austern. Exklusiver geht's fast nicht mehr. Ich habe schon wieder gebucht.
Alfred
2024 年 9 月入住 3 晚
10/10
Giovanni in particular was amazing making many restaurant and excursion recommendations that we loved. Hotel was clean and overall excellent. The one downside was in the pool area. Indoor pool with very limited sun loungers. Food at the main restaurant was excellent.