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"Floors were dirty with workbook prints. Spills underneath the foldout bed."

"Not a good place to stay."

"I mean honestly you get what you pay for, the room was clean as long as you don't mind roaches coming in from the AC. The staff was friendly and helpful. Its in a downtown location near several gas stations, stores and restaurants. "

"Room was clean and breakfast was good. "

"Was not the cleanest place I have ever stayed. One outside door was broken and leaning on wall inside stairwell, so stairwell to inside rooms was completely accessible to anyone. We were originally given a room on the second floor and neither of the keys worked to open the door. My husband had to go down twice to try and have the keys fixed while our children and I camped out in the hallway with all of our baggage. After the second attempt to repair and keys still did not open door, we were moved to a different room on the first floor. Not a huge deal, but it was after midnight and we were very tired after driving 15 plus hours on our way back from Florida. Staff was very apologetic and kind. "

"Everything is always excellent there "

"The staff are amazing. Always helpful"

"Need more outlets in the room, especially one that can accommodate a USB charger. Also, need a bigger bath mat. The walk-in shower was fantastic, but the floor mat didn't cover enough space. A clock would have been super helpful. I did not have enough wifi signal for my phone alarm to work. "

"I was disappointed with this booking experience. The website stated that check-in instructions would be provided three days prior, but I never received them and had to contact customer service because I was unable to reach the host. Response times were consistently slow.More concerning, the host was aware of intermittent plumbing issues for at least two weeks but failed to disclose this before our arrival. Upon check-in, we discovered that the shower would not drain and the toilet was backed up. Multiple attempts to fix it with a plunger were unsuccessful.When I messaged the host, it took over an hour to receive a response. She stated she had tried to send a message earlier that day about the issue, but we never received anything. By the next morning, the problem had worsened significantly, with water overflowing and the entire house smelling of raw sewage. The only response we received was that it was “out of her control.”To make matters worse, we were refunded less than half of the total cost, which did not reflect the severity of the situation or the impact on our stay.The last message sent was asking for a reason why we weren’t issued a full refund and we never received a response. This is extremely disappointing and poor communication on the host. I was surprised since the previous reviews didn’t mention any issues. "