We stayed here from June 17–20 and had a terrible experience. The in-room AC was completely broken during a major heatwave (30°C+), and despite multiple complaints, the hotel staff showed zero urgency or care. We spent two nights sweating, unable to sleep, and I have asthma, which made it even worse. No fan was offered until I begged for one the second day. The AC was temporarily “fixed” late on day 2 but broke again that same night. It was only fully working by our last day. No compensation, no apology, no support. Totally unacceptable. Would not stay here again.