普拉霍瓦的公寓

“L hote est facilement joignable nous sommes restés une nuit au lieu de deux initialement prévus et il a accepté de ne compter que une seule. L appartement Casa Cranta luxueux propre avec accessoires dignes des hôtels 5-6 étoiles. Je reviendrai. ”

“Our recent family vacation in Romania was enjoyable, with a well-appointed apartment in a pleasant area. However, we observed a discrepancy in the advertised amenities, specifically the inclusion of a pool that was not available.”

“We stayed in the Avantgard apartment and while the location was great; right in the centre of the old town, within walking distance to many cafes, restaurants and shops, the apartment did have a few issues. It faces the main road so it was quite noisy throughout the night. The apartment itself is also very creaky, especially the loft where the bed is. The kitchen has a stove and microwave, but not much in the way of pots/pans or crockery so it's not great for cooking your own meals. The……

“Advertised as with pool and spa as an “Amenity” but was then told that this was a nearby attraction and completely separate even though there are more photos of this than the actual room on the listing very misleading. It literally says “on site fitness centre”. They asked for an extra cleaning fee but still expected me to take the rubbish out and I had to clean cutlery/plates myself because they were dirty anyway. The lake was also several blocks away so didn’t really see that. Also very……

“Excellent location, shops nearby and good transport links. The management were very good and gave us extra coffee and towels when asked ”

“The landlord was very helpful, responsive, and clear when resolving issues. While the cleaning team acted quickly to rectify initial problems, the property wasn't in ideal shape upon check-in—there was a strong food odor, table runners very shabby, buildup in the shower, rusted fixtures, and broken plastic items. The swift follow-up was appreciated, but the initial clean and bathroom maintenance could certainly be improved.”

“The apartment itself was amazing, great view, clean and tidy. I had to ask 3 times for a roll out bed before we arrived as although the booking always for 2 adults and 2 kids, we had a 14 year old girls and 8 year old boy so sharing a double sofa bed wasn’t appropriate. The neighbourhood it sits in doesn’t have much around. It’s a little way away from the centre which we didn’t mind when we booked. The issue we did have was that a lot of Ubers refused to take us anywhere as there was 4 of us.……

“Sent welcome email, twice. No mention of a form to be completed or an additional charge for cleaning, and then they would not answer the phone”

“We booked in advance and hadn’t received anything from the host and only a confirmation email from Expedia. On the day of our trip we were arriving late and I messaged the host ahead of time to make sure it was okay, I never received any reply. Once we arrived at the general address of the property we couldn’t find the building or apartment we needed and I messaged the host once again and again got no response. At this point it was getting pretty late, we were with young children as well and……