Florianópolis Praia da Saudade Hotels

"they have no ability to offer custer service, pay help refund help, they chat people don't care to give excellent service. they need to work on their management system. they wouyld have gotten three great reviews from me, but I must give you what your asking for with the terrible hospitality as a hospitality provider"

"the place is great but as a foreigner you may get double cahrged without the ability for refund, and you may need to talk to the chat for hours even though a man is there. very dumb management system."

"Room was clean, comfortable and spacious. The service was great! Great location "

"Tudo ótimo "

"Staff helped me reheat my food in the middle of the night."

"Clean room "

"Cumpre o prometido, sem muito luxo, mas é suficiente para estadias curtas. "

"I checked in close to midnight and immediately noticed that the sheets and pillows were dirty and covered in hair. We requested a room change, but the second room was even worse, with broken items and very poor cleanliness. At that hour, we didn’t have time or energy to keep switching rooms, so we stayed. Overall, it was an absolute disaster and extremely disappointing, especially considering the price paid in Brazilian currency. I would not recommend this hotel."

"Was very nice "

"The hotel is well located, with a nice view of the yacht pier, the city’s main bridge and the skyline. The breakfast was good, and the reception staff were welcoming and informative, but unfortunately the bedroom was very dirty, with hairs and broken glass pieces on the beds and floor (we took pictures). We’ve requested them to get it cleaned up properly, but all they did was remove the broken glasses pieces from the bed, not even changed the dirty bed linen, and so this was highly...

"Lovely hotel Fantastic location and we even had views of the bridge. Best breakfast we have had in a long time!"

"Overall okay place to stay. It's adjacent to their other property, and it looks like the one we stayed in gets the leftovers of the main one (furniture, mattresses, sheets, etc.). Somewhat clean room. Safe area and a nice staff. Expedia bookings do not get breakfast (extra $5.00, totally worth it, served at the other property across the street). Guests extremely noisy, banging doors late at night and at dawn, but it looks like that's a local problem rather than the hotel's. "

"Rooms were clean and well furnished. Staff works through an app you can download to communicate. No front desk. Views were fantastic. Very safe with security systems. 10/10 will book with Xtay every chance I get. "

"Great location "

"Limpeza deixou a desejar. Lençóis e toalha sujos, travesseiros com cheiro de mofo /armário. Durante o dia e início da noite é tranquilo chegar no hostel, mas conforme a noite avança muitos moradores de rua e usuários de droga ficam nos arredores do espaço, o que acaba atrapalhando bastante o descanso dada a gritaria e bagunça deles. Sei que não tem muito o que o hotel fazer com o seu arredor, mas isso acaba impactando a estadia dos hóspedes. "

"its a good choise to sleep and have a breakfast, near form de highway and others access"

"Não gostei do atendimento, precisam respeitar mais suas própria politicas."

"They were nice to let us check in early to take a shower! No shampoo or conditioner but that’s okay! Perfect for what we needed. "

"Great location for travel with friends"