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"Our stay was great from arrival to departure. We had a large group with 5 hotel rooms and the check in process was quick and seamless. The receptionist was so calm and kind with our group all standing and waiting at her desk. We had our teens and children from our church with us so of course they all were excited about the indoor-outdoor pool. It was well below freezing the entire time and there was snow all around so they especially enjoyed swimming outside since the water was heated. The receptionist was gracious enough to allow us to us the breakfast room to feed the kids pizza as long as we cleaned up after ourselves. That was such a nice bonus versus sending everyone to rooms. The rooms were comfy, clean and cozy. Breakfast was good. My only complaint was we expected maybe sausage or bacon and fresh fruit since we had stayed here in the past. There were still plenty of great options including plain, chocolate or cinnamon waffles made fresh along with real eggs, biscuits and sausage gravy etc so I still give it a 5 star experience!"

"Staff friendly clean rooms"

"Was unable to arrive at the hotel as planned due to hazardous icy roads, the desk clerk was graciously understanding thereby ensuring we will visit this hotel during future visits. Thanks again!"

"I was very happy that I didn't detect any pumped-in fragrances. I have lung issues and can't handle strong perfumes and artificial fragrances. THANK YOU!!"

"Great staff great place to stay while visiting winterplace "

"This hotel is perfect for a tired traveller looking for a good sleep. Friendly staff and good clean rooms with great mattress. Lots to choose from for quick breakfast and easy check out. So grateful. "

"I was a very nice room. very clean. Highly recommend it."

"Stay was during snow storm of the century so we didnt get to explore much. Cabin was great. Staff very helpful."

"Everything was great"