Just completed our (1st) stay at Ocean Club East (06/25). Overall: Solid resort. Would stay again. But 10-20% overpriced. Here's the good:
- It's away from town so quieter in terms of traffic & people
- Beach is stunning. Paddle boards, kayak, goggles complimentary to use
- Shuttles run regularly thru the day; getting to town & back is easy
- Cleaning crew does a good job
Why overpriced:
- Buildings/rooms/furnishings aren't updated. We had a leak in the roof; some outlets didn't work; a lamp was missing its switch, tp holders tearing away from bathrm walls, etc.
- Food is expensive! On-site restaurants way overpriced. 2 of us dropped ~$80 for lunch (2 lunch entrees and 1 nonalcoholic drink), and $20-$40 more for dinner, if we threw in an app.
- Average hospitality for the price. OCE feels like training ground for hospitality workers who want to go on to better hotel/resort gigs, e.g.:
>>When we checked in, there were several things we weren't told that would've been helpful - e.g., that there was a convenience store on site + another restaurant besides Cabana Bay on the property
>>When we were on our way to check out, schlepping our suitcases and bags, an employee in a golf cart that we passed could've offered to take us to the lobby but didn't.
Suggestions:
a) Snag beach chaises before 9:30 if you want front row
b) Get a room w/kitchen to save $
Suggestions for OCE:
1. Stagger chaises on the beach so all have an unobstructed view
2. Train staff up better
