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Hôtel le Clos St Jacques

Travelers connect with friendly, multilingual staff at this centrally located hotel, making it easy to explore the surrounding area without stress.

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Located in the city center, Hôtel le Clos St Jacques puts visitors right where they need to be. The hotel provides in-room WiFi and continental breakfast to start the day. The multilingual staff helps guests navigate their stay with ease.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room, Accessible

Individually decorated, individually furnished, blackout curtains

Double Room, Accessible

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room, Bathtub

Individually decorated, individually furnished, blackout curtains

Triple Room, Bathtub

8.0 out of 10
Very good
(1 review)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Triple Room (Velux)

Bathroom sink

Triple Room (Velux)

7.0 out of 10
Good
(2 reviews)
  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room

Room amenity

Double Room

  • 129 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
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About the area

Located in Provins, Hôtel le Clos St Jacques is in the city centre. The area's natural beauty can be seen at Seine and Montereau-Fault-Yonne Park, while La Grange aux Dîmes and Museum of Provins are cultural highlights. Labyrinthe and Labyrinthe are also worth visiting. Visit our Provins travel guide
Map
12 Avenue du Général de Gaulle, Provins, Seine-et-Marne, 77160

What's nearby

  • Cesar Tower
    4 min walk - 0.4 km
  • Église Saint-Quiriace
    6 min walk - 0.5 km
  • La Grange aux Dîmes
    7 min walk - 0.7 km
  • Provins Tourism Office
    7 min walk - 0.7 km
  • La Roseraie de Provins
    11 min walk - 0.9 km

Getting around

  • Provins Station
    16 min walk
  • Orly Airport (ORY)
    90 min drive

Restaurants

  • Mammy Gâteaux
    8 min walk
  • Café de Paris
    17 min walk
  • McDonald's
    19 min walk
  • Au César Gourmand
    7 min walk
  • Buffalo Grill Provins
    4 min drive

About this property

Hôtel le Clos St Jacques

Hotel in the city centre
Hôtel le Clos St Jacques provides everything that you need. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Continental breakfast (surcharge), smoke-free property and multilingual staff
Room features
All 65 individually furnished rooms offer amenities such as free WiFi.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with baths and showers
  • Heating and daily housekeeping

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  • Parking included
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8.6 out of 10, Excellent, 198 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 8:30 AM to 10:30 AM on weekends; EUR 7 for adults and EUR 7 for children

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets are allowed for an extra charge of EUR 7 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 13.00 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately EUR 7 for adults and from EUR 7 for children
  • Pet fee: EUR 7 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Hôtel le Clos St Jacques Hotel
Hôtel le Clos St Jacques Provins
Hôtel le Clos St Jacques Hotel Provins

Frequently asked questions

Is Hôtel le Clos St Jacques pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 7 per pet, per day. Service animals are exempt from fees.

How much is parking at Hôtel le Clos St Jacques?

Self-parking is free at this property.

What time is check-in at Hôtel le Clos St Jacques?

Check-in start time: 2:00 PM; check-in end time: 6:30 PM. After-hours check-in is not available.

What time is check-out at Hôtel le Clos St Jacques?

Checkout is at noon.

Where is Hôtel le Clos St Jacques located?

Located in the heart of Provins, this hotel is within a 10-minute walk of Cesar Tower, Église Saint-Quiriace and Museum of Provins. Provins Tourism Office and La Grange aux Dîmes are also within 10 minutes. Provins Station is 16 minutes by foot and Poigny Champbenoist-Poigny Station is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hôtel le Clos St Jacques Reviews

7.8

Good

8.0

Cleanliness

10

Location

8.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 51 out of 157 reviews
Rating 8 - Good. 64 out of 157 reviews
Rating 6 - Okay. 24 out of 157 reviews
Rating 4 - Poor. 11 out of 157 reviews
Rating 2 - Terrible. 7 out of 157 reviews

Reviews

Verified

10/10 Excellent

Gerrit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly people. Simple but nice place to stay.
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

ricardo

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I’m sorry they are nice people but the place is a mess. Dirty and unsafe. People in the restaurant have access to the rooms. No lock in the door. No heating at all. Terrible
Verified

10/10 Excellent

Michael

Liked: Cleanliness
Great breakfast, kind staff, clean room.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Nathalie

Liked: Staff & service, property conditions & facilities, room comfort
Lors de notre arrivée, l'hôtel subissait un dysfonctionnement, le personnel est venue à notre rencontres et nous ont accueilli très chaleureusement. Personnel très sympathique et serviable. L'hôtel est un peu vieillot, mais on si sens bien. C'est un endroit très agréable. L'hôtel n'accepte pas les animaux ! Je recommande l'endroit.
Stayed 1 night in Nov 2025
Verified

4/10 Poor

denis

Disliked: Cleanliness, amenities, property conditions & facilities
Fuite dans la salle de bain, 1serviette au lieu de deux aspects de l'hôtel vestuste
Stayed 1 night in Nov 2025
Verified

8/10 Good

Anais

Liked: Staff & service
Disliked: Amenities
Bonjour, je tiens à remercier la responsable qui a pu nous trouvé une solution pour que mon week-end d'anniversaire ne sois pas gâcher par le manque d'eau chaude et chauffage...et leur thé a la menthe un véritable régal bonne continuation
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Provins à découvrir

Hôtel bien situé au pied de la cité médiévale. Accueil très agréable par la patronne dynamique et sympathique. Chambre spartiate, toilette vieillotte, baignoire avec douche, sans rideau… difficile a rafraîchir. Très calme. Parc privé. Ville médiévale magnifique.
Stayed 2 nights in Jun 2025
Verified

2/10 Terrible

Luc

Disliked: Cleanliness, property conditions & facilities, room comfort

Extrêmement décevant.

Moquette sale. Pas de taie d'oreiller, juste un drap plat replié sur les oreillers. Pas de housse de couette. Fuite sous le lavabo. Cuvette des WC tachée. Tablette cassée. Aucune consigne à l'arrivée sur l'utilisation de la porte d'accès. Seul un ouvrier nous a guidé car en plus ils étaient en travaux. J'ai du dissuader ma femme de quitter les lieux. C'est dommage les photos sur le site étaient prometteuses.
fuite d'eau
tablette cassée
joints moisis
cuvette tachée
Stayed 1 night in Apr 2025
Verified

8/10 Good

Olivier

Liked: Cleanliness, staff & service

rch3

juste le temps d'une nuit, service agréable Chambre vieillote
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Virginie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour d une nuit dans cette hôtel.hotel manque d hygiène !!!!chambre pas de chauffage.moquette sale.salle de bain avec toilettes dégueulasse.les chambres au dessus du restaurant donc bruiyant.au petit déjeuner on vous donne des yaourts périmés.en bref a fuir
Stayed 1 night in Mar 2025
Verified

8/10 Good

jean-claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres bien rapport qualité prix.Style ensoleillé du maghreb pour la salle à manger et le restaurant.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

Juste pour une étape

Si la salle de restaurant est belle et la table (spécialités orientales) est très bien, la chambre très vieillotte laisse à désirer. L'accueil agréable ne compense pas les abords de l'établissement qui semblent négligés et délaissés. Dommage
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Une halte sympa sur la route du vieux Provins...

J ai choisi ce logement pour sa proximite avec la vielle ville de Provins. Les plus courageux pourront meme y aller a pied. Chambre tres bien. Acceuil tres sympa. Prix attractif. C est juste ce que je voulais. Je recommande.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Attention aux sanitaires vraiment plus en état.

Chambre au confort correct, la salle de bain est très vétuste et nécessite une réfection totale, fuite et aspects général, porte serviete arraché. Petite chambre avec un lit confortable.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service

Services à revoir mais bonne adresse

Bonne literie, grande salle de bain. Bcp bcp d'attente au restaurant alors que très peu de monde, dommage car nourriture maison et très très bonne. On nous a oublié pour le petit déjeuner et pareil bcp d'attente. Très bien situé mais mal insonorisé, notre deuxième soir on entendait les personnes qui étaient en train de dîner au restaurant de l'hôtel. Aimable mais mal organisé. Ensemble mitigé.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

André

Liked: Cleanliness, staff & service
Surtout le repas dans le restaurant attenant était parfait.
Stayed 1 night in Jun 2024
Verified

6/10 Okay

GAL

Tres médiocre

Tres bon accueil et tres bon couchage mais la Sdb ne m'a pas semblee nettoyée (lavabo et glace), pas de débit du tout au robinet, l'eau chaude n'est jamais arrivee du coup nous n'avons oas osé prendre de douche sans compter que celui-ci etait"branlant". La TV ne fonctionnait pas, table de nuit que d'un côté, lumière que d'un côté, pas (ou cassé) de rangement ....
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Oumedjkane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Très belle aventure, j'ai visité tous les monuments de Provins, j'ai visité les Souterrains, c'était magnifique ! À refaire
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Elodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très facile à trouver l'hôtel. Jolie cour avec parking. Intérieur de l'hôtel propre, personnel très accueillante et chambre bien et on as très bien dormi. C'était un week-end super.
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

valerie

Liked: Staff & service
Hôtel bien situé pour visiter la cité médiévale, personnel très sympathique et aux soins. Les chambres sont très basiques et auraient besoin d un petit rafraîchissement global. Petit déjeuner très bien.
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
chambre avec odeur de tabac et problème pour la douche pas d'eau chaude bonne literie et chambre tranquille , parking intérieur
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accueil . Nous avons passés 2 nuits. Nous avons apprécié de ne pas ressortir le soir en dinant dans le restaurant de l'hôtel.
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

Isabelle

Liked: Cleanliness

Bonne situation géographique

Hôtel simple et proche du centre de Provins (environ 1km à pied), place de parking appréciable pour un week-end de Noël où il y a beaucoup de monde. Dîner sur place "Couscous" un bon rapport qualité prix.
Stayed 1 night in Dec 2023
Verified

6/10 Okay

Eric

Liked: Cleanliness, room comfort

Pour une nuit c’est bien

La chambre est propre , lit et linges très propres Pièce un peu humide à mon goût. Endroit très calme Accueil un peu froid de la part des gérants mais pas de soucis par aulleurs
Stayed 1 night in Oct 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bien situé pour visiter Provins avec un restaurant
Stayed 1 night in Sep 2023