Arkana Puebla by Grupo Amber

Property class: 4

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Located close to Galerías Serdán and Angelopolis Commercial Center, Arkana Puebla by Grupo Amber provides a terrace, a gym and a full-service spa. Treat yourself to a massage or other spa services. Stay connected with free WiFi in public areas.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Gym
  • Business services
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Suite

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a desk with a chair, and a bathroom with a shower and toilet visible through a glass door.

Standard Suite

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

A modern hotel room with a large bed, a desk, and a chair.

Junior Suite

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

A modern hotel room with a large bed, a desk, and a chair.

Junior Suite

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Suite

A modern hotel room with a large bed, a sitting area with a chair and table, and a wall-mounted artwork.

Superior Suite

  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

A hotel room with two beds, a desk, and a chair.

Superior Suite

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Business Suite

A modern hotel room with a large bed, a desk, and a chair.

Business Suite

  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Suite

A modern bedroom with a large bed, a chair, a small round table, and a painting on the wall.

Family Suite

  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Suite

A modern hotel room with a large window, a flat-screen TV, a small round table, and a bed with a red accent pillow.

Deluxe Suite

  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Puebla, Arkana Puebla by Grupo Amber is in the city centre. Zócalo de Puebla and Great Pyramid of Cholula are notable landmarks, and travellers looking to shop may want to visit Galerías Serdán and Angelopolis Commercial Center. Looking to enjoy an event or a match while in town? See what's going on at Cuauhtemoc Stadium. Visit our Puebla travel guide
Map
Calle Atoyac #10 Col. La Paz, Puebla, PUE, 72160

What's nearby

  • Fuente de los Frailes
    10 min walk - 0.9 km
  • Universidad Popular Autónoma del Estado de Puebla
    5 min drive - 2.3 km
  • Triangulo Las Animas Shopping Center
    5 min drive - 2.3 km
  • Galerías Serdán
    6 min drive - 2.7 km
  • Cuexcomate Volcano
    8 min drive - 1.9 km

Getting around

  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    34 min drive

Restaurants

  • Hackl Panaderos Artesanos
    2 min walk
  • La Búrbula
    5 min walk
  • The Coffee York
    5 min walk
  • Miel Negra Barra De Cafés Especiales
    2 min walk
  • Salad Bowl
    5 min walk

About this property

Arkana Puebla by Grupo Amber

  • Upscale hotel near Galerías Serdán
  • Located close to Angelopolis Commercial Center and Zócalo de Puebla, Arkana Puebla by Grupo Amber provides a terrace, a gym and a full-service spa. Treat yourself to a massage or other spa services. Guests can connect to free WiFi in public areas.
  • You'll also find perks such as:
    • Free self-parking
    • A lift, luggage storage and a front desk safe
    • Smoke-free property, a reception hall and a 24-hour front desk
  • Room features
  • All guest rooms at Arkana Puebla by Grupo Amber boast comforts, such as laptop-friendly workspaces.
  • More amenities include:
    • Bathrooms with showers and shampoo
    • 43-inch Smart TVs with streaming services and digital channels
    • Wardrobes/cupboards, daily housekeeping and desks

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Frequently asked questions

Is Arkana Puebla by Grupo Amber pet-friendly?

No, pets are not allowed at this property.

How much is parking at Arkana Puebla by Grupo Amber?

Self-parking is free at this property.

What time is check-in at Arkana Puebla by Grupo Amber?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Arkana Puebla by Grupo Amber?

Checkout is at noon.

Where is Arkana Puebla by Grupo Amber located?

Located in La Paz, this spa hotel is within 3 mi (5 km) of Galerías Serdán, Zócalo de Puebla and Puebla Cathedral. Angelopolis Commercial Center and Puebla Convention Center are also within 3 mi (5 km).

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Reviews

Arkana Puebla by Grupo Amber Reviews

9.0

Wonderful

9.2

Cleanliness

9.4

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 78 out of 114 reviews
Rating 8 - Good. 19 out of 114 reviews
Rating 6 - Okay. 8 out of 114 reviews
Rating 4 - Poor. 4 out of 114 reviews
Rating 2 - Terrible. 5 out of 114 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 1 night in Feb 2024
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
The hotel hasn’t cradel for babies, it was a shampoo made by dirty water and also the cream that they put in the bathroom was made up with water, the shower semelled really bad. The area was really noisy because next street was a club working all night long.
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Todo fue muy ameno
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Muy amables y la habitación muy confortable, es pequeña, buenos detalles y muy bien cuidada como nueva. Ideal para estadía de negocios o de trabajo. Recomendada sin duda regresaría
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
La habitación estuvo perfecta, tuve una instancia agradable y todos fueron muy amables
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hermoso lugar para hospedarse
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Esta bien, estilo departamento- hotel

Elegimos el hotel en el momento. Es un estilo departamento- hotel. Las habitaciones tenian buen espacio y el baño también. La atención fue muy amable. Quiza algunos detalles como el tapiz un poco descuidado, las paredes con manchas de zapatos o propiamente de uso por lo que pudiera dar un aspecto no tan limpio cuando estaba bien. La zona segura y tranquila, esta ok
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue una bonita estancia que siempre nos recibía bien y que nos tuvo mucha paciencia
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

buena opcion en tiempos no de calor

el hotel esta bonito , bien ubicado y cuenta con excelente cafeteria y restaurante. pero en los cuartos esta mal planeado la ubicacion de apagadores, no tiene a/c ni ventilador, por lo que en dias calurosos mejor evitar. Su gym esta algo abadonado y tienen un buen spa
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opción en Puebla

Miy biena opción, hotel con lo básico necesario para una estancia cómoda, el restaurante muy sabroso y el personal en general muy amable
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel en general está muy bien. Cama cómoda, sábanas y almohadas excelentes, presión y temperatura de agua bien. Los alimentos excelentes en sabor, calidad y precio. Lo malo, no hay aire acondicionado y no hay ventiladores de techo ni de pedestal. Y las paredes están sucias, no les falta pintura, les falta limpieza. Muy probablemente me volvería a hospedar pero en invierno. Estuve en la habitación 15
Stayed 1 night in May 2024
Verified review

6/10 Okay

Liked: Cleanliness
Faltó aire acondicionado o ventilador …lo demás bien!
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dos noches con precio de promoción, lugar tranquilo para moverse fácilmente en vehículos a diversos lugares de la ciudad.
Stayed 2 nights in May 2024
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities
Mal servicio en la recepcion
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy bello, el ambiente agradable, al igual que la atención. Ampliamente recomendable!
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness
paredes muy delgadas, se escuchan otras habitaciones
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SUPER RECOMENDABLE

Excelente servicio, la relacion costo beneficio es muy adecuada, las instalaciones muy modernas, bonita decoracion, todo muy limpio y muy cómodo , ademas el servicio del personal es excelente, como plus la ubicación del Hotel es muy buena y tranquila, nada de ruido por la noches y con diferentes vias para llegar rapido al centro, Cholula, Atlixcayotl, etc
Stayed 3 nights in Jan 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien,lo unico es que el ruido del servicio de limpoeza a las 8 de la mañana nos desperto, No hicieron la limpieza , nos avissron tambien muy temprano, eso se entiende, solo que ya no la hicieron despues , que por que se van a las once, creo que seria justo que por lo menos alguna se quedara paea tender la cama . Lo demas excelente
Stayed 2 nights in Jan 2024
Verified review

4/10 Poor

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Pedí en recepcion el control remoto del televisor para poder encenderlo y manejarlo y nunca me lo facilitaron.
Stayed 1 night in Dec 2023
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Habitación con chinches, pésimo!! Nos picaron nos levantamos en la madrugada terrible nido de chinches, no se cómo no se toman el tiempo para limpiar y sobretodo par fumigar
Stayed 2 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Muy cómodo, bonito y agradable. Solo un poco ruidoso, se escucha todo lo que sucede en los pasillos.
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Desconectado el wifi muchas veces, por lo tanto se perdía la señal de la TV. Olvidaron poner agua diariamente,.
Stayed 3 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy tranquilo el lugar y la atención fue muy buena. Gracias
Stayed 3 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio y habitación muy cómoda
Stayed 1 night in Jul 2023