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voco Royalty Puebla Downtown by IHG

4.0 star property
Experience historic downtown Puebla from a sophisticated hotel where attentive service and modern amenities complement the prime location near iconic landmarks

Choose dates to view prices

Voco Royalty Puebla Downtown, in the city's heart, offers a rooftop terrace for relaxation after exploring nearby attractions. Enjoy two restaurants, a bar, free in-room WiFi, and dry cleaning services. The helpful staff assists with tour bookings and local recommendations.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is HK$711
HK$847 total
includes taxes & fees
29 Mar - 30 Mar

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 Double Bed, Balcony (Cathedral View)

In-room safe, blackout curtains, soundproofing, free WiFi

Standard Room, 1 Double Bed, Balcony (Cathedral View)

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
Cable channels
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Balcony (Cathedral View)

In-room safe, blackout curtains, soundproofing, free WiFi

Suite, 1 King Bed, Balcony (Cathedral View)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Balcony (Cathedral View)

In-room safe, blackout curtains, soundproofing, free WiFi

Grand Room, 2 Queen Beds, Balcony (Cathedral View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
Coffee/tea maker
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Cathedral View)

In-room safe, blackout curtains, soundproofing, free WiFi

Suite, 1 King Bed (Cathedral View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Sofa bed - king
Private bathroom
Coffee/tea maker
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, blackout curtains, soundproofing, free WiFi

Standard Room, 1 Double Bed

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Room, 1 Queen Bed

In-room safe, blackout curtains, soundproofing, free WiFi

Grand Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

In-room safe, blackout curtains, soundproofing, free WiFi

Premium Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, blackout curtains, soundproofing, free WiFi

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room, 2 Double Beds

In-room safe, blackout curtains, soundproofing, free WiFi

Grand Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds

In-room safe, blackout curtains, soundproofing, free WiFi

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, blackout curtains, soundproofing, free WiFi

Standard Room

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Private bathroom
Cable channels
Daily housekeeping
Wardrobe
  • Sleeps 2
  • 1 Single Bed

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About the area

Located in Puebla, voco Royalty Puebla Downtown by IHG is in the city centre. Zócalo de Puebla and Fort Loreto are notable landmarks and Africam Safari is a popular local attraction. Looking to enjoy an event or a match while in town? See what's going on at Cuauhtemoc Stadium. Visit our Puebla travel guide
Map
Portal Hidalgo 8, Av. Palafox y Mendoza, Centro Histórico, Puebla, PUE, 72000

What's nearby

  • Zocalo Square showing night scenes and a park
    Zócalo de Puebla
    1 min walk - 0.1 km
  • Puebla Cathedral showing a church or cathedral, heritage architecture and night scenes
    Puebla Cathedral
    3 min walk - 0.3 km
  • Santo Domingo Church featuring interior views, heritage elements and a church or cathedral
    Santo Domingo Church
    3 min walk - 0.3 km
  • Los Sapos Bazaar as well as a small group of people
    Los Sapos Bazaar
    7 min walk - 0.6 km
  • Puebla Convention Center
    10 min walk - 0.9 km

Getting around

  • Puebla–Cholula Tourist Train Terminal
    10 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    42 min drive

Restaurants

  • Vittorio's
    2 min walk
  • Antigua Taquería La Oriental
    2 min walk
  • Tortas Meche
    2 min walk
  • La Porfiriana
    2 min walk
  • Attico 303
    2 min walk

About this property

voco Royalty Puebla Downtown by IHG

Upscale hotel near Zócalo de Puebla
Located close to Puebla Cathedral and Puebla Convention Center, voco Royalty Puebla Downtown by IHG provides a rooftop terrace, dry cleaning/laundry services and a bar. Enjoy a meal at the two on-site restaurants. In addition to a gym, guests can connect to free in-room WiFi.
Other perks include:
  • Free valet parking
  • Continental breakfast (surcharge), tour/ticket information and a front desk safe
  • Concierge services, a 24-hour front desk and smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at voco Royalty Puebla Downtown by IHG offer thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Showers and shampoo
  • Plasma TVs with cable channels
  • Wardrobes/cupboards, free tea bags/instant coffee and daily housekeeping

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 966 metres
  • Free valet parking on site
  • Limited on-site valet parking

Food and drink

  • Daily continental breakfast available 8:00 AM to noon for a fee: MXN 250 to 400 for adults and MXN 250 to 400 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Hook
  • Royalty

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Tea bags/instant coffee

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 250 to 400 for adults and MXN 250 to 400 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Royalty Puebla
Hotel Royalty
Royalty Puebla
Hotel Royalty
Royalty Hotel Boutique
Voco Royalty Puebla By Ihg
voco Royalty Puebla Downtown
voco Royalty Puebla Downtown by IHG Hotel
voco Royalty Puebla Downtown an IHG Hotel
voco Royalty Puebla Downtown by IHG Puebla
voco Royalty Puebla Downtown by IHG Hotel Puebla

Frequently asked questions

Is voco Royalty Puebla Downtown by IHG pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at voco Royalty Puebla Downtown by IHG?

As of 8 Mar 2026, prices found for a 1-night stay for 2 adults at voco Royalty Puebla Downtown by IHG on 29 Mar 2026 start from HK$711, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at voco Royalty Puebla Downtown by IHG?

Valet parking is free at this property; nearby parking is also free.

What time is check-in at voco Royalty Puebla Downtown by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at voco Royalty Puebla Downtown by IHG?

Checkout is at noon.

Where is voco Royalty Puebla Downtown by IHG located?

Located in Puebla Historic Center, this hotel is steps away from Zócalo de Puebla and Puebla Cathedral. Puebla Convention Center and Fort Loreto are also within 2 mi (3 km). Puebla–Cholula Tourist Train Terminal is 22 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

voco Royalty Puebla Downtown by IHG Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 228 out of 295 reviews
Rating 8 - Good. 32 out of 295 reviews
Rating 6 - Okay. 19 out of 295 reviews
Rating 4 - Poor. 6 out of 295 reviews
Rating 2 - Terrible. 10 out of 295 reviews

Reviews

10/10 Excellent

Leonardo

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, great location and the city was full of life. Perfect location to see a new city.
Stayed 4 nights in Dec 2025

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is perfectly located.
Stayed 1 night in Oct 2025

10/10 Excellent

Pedro Martín

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good size room. Comfy bed and nice decoration. Really like it
Stayed 1 night in Dec 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean staff very professional and location key to move around in the city very secure
Stayed 3 nights in Oct 2025

10/10 Excellent

Yhessika

Liked: Cleanliness, amenities, property conditions & facilities
Room was good and clean. Bathroom a tad too small for my taste but perfect location for a quick visit in Puebla
Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay at this hotel. My room was beautiful and very spacious, with a stunning view of the cathedral. The location is truly unbeatable, making it easy to explore the area. The staff were exceptionally friendly and caring, which made the experience even better. Highly recommended!
Stayed 6 nights in Nov 2025

10/10 Excellent

emilio

Liked: Cleanliness, property conditions & facilities
Great customer service, rooms very clean, great restaurant facilities.
Stayed 2 nights in Jun 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and excellent service
Stayed 1 night in Jun 2025

10/10 Excellent

Darrell

Liked: Cleanliness, amenities
Waiting at the curb when we arrived and took our car to park and us to register. Staff was happy to help, and a lovely dinner at Hook Black.
Stayed 2 nights in Nov 2025

10/10 Excellent

Laura

Liked: Cleanliness, property conditions & facilities
Friendly staff. Great location
Stayed 1 night in May 2025

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Mar 2025

10/10 Excellent

Lizzeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 3 nights in Nov 2024

10/10 Excellent

Carolina

Liked: Cleanliness
Great location, clean facility, nice staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous room with two French doors looking out at the Zocalo. The beds and pillows were great and the linens were very nice. We slept comfortably. The decor made the room feel staff were nice and the location could not be beat.
Stayed 2 nights in Jul 2025

10/10 Excellent

Banyan

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff, super accommodating very clean attention to detail perfect location
Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and the area is ideal. So clean and able to sleep eventhough we were at the center.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean
Stayed 1 night in Nov 2024

10/10 Excellent

Rosalba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place especially because they had mariachi at the to roof restaurant 💕
Stayed 1 night in Jan 2025

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was amazing. Just in the center of the city. Walkable to all the restaurants and points of interest. Hotel stuff very nice. Great customer service. We received a courtesy for our wedding anniversary. The roof top bar has an amazing restaurant with mariachi. The views are great. The room was small but everything is new and updated . Love my stay in this location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Alvaro Ernesto Martínez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were great and attention was excellent, very good location!!!
Stayed 2 nights in Sep 2023

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to many tourist attractions. Staff was friendly and helpful. Included breakfast and dinner was amazing. Food was great and service was impeccable! Would stay again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!!! Excellent views. Walkable
Stayed 1 night in Dec 2024

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel!

The hotel is amazing. Super clean, great staff. Juan, was very helpful the entire stay. Location is amazing, close to all great museums, galleries, shopping and restaurant.
Stayed 1 night in Oct 2023

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a wonderful stay at this hotel! Staff was courteous, food was good, and the location is perhaps one of the best in Puebla. Everything is within walking distance or a quick Uber/Lyft ride away! Highly recommend!
Stayed 2 nights in Dec 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is top notch when it comes to location, cleanliness and staff. I would recommend this property to anyone who is traveling to Puebla. I will most certainly stay here again in the near future
Stayed 5 nights in Dec 2023